Commit Graph
405 Commits
Author SHA1 Message Date
David Beguin e6b5aae210 [FIX] website,website_livechat : restore chat request feature
since e33172e832,
a chat request could not be sent to a visitor as the website was not
set anymore on the visitor and the mail_channel could then not be
assigned to a livechat_channel (using the website_id).

This commit restore the feature using the new temporary model
website.visitor.lastconnection.

Task ID: 2056080
PR #36290
2019-09-17 14:12:22 +00:00
David Beguin 6f5abf933b [IMP] website,livechat : apply various imp and fix on visitor views
Applies various improvements:
  - Remove welcome message if chat request usecase.
  - If a visitor is online: line is green / if offline: line is red (in the list view)
  - Visitors list view: add first / last connection fields and remove time_since_last_action
  - Avoid useless leave notification if the livechat channel is empty

Fix
  - ACLS on website_visitor_page model (for im_livechat_group_user)
  - ACLS on website_visitor and website_visitor_page model (for sales_team.group_sale_salesman)
  - Update visitor lang if visitor change the website lang.
  - Create visitor twice when translated website (due to rerouting)
  - Avatar for visitor banner in discuss. (image_64 instead of old image_small)

Task ID: 2056080
PR #36290
2019-09-17 14:12:19 +00:00
fja-odoo e33172e832 [IMP] website_sale, *: keep track of products viewed
*= website, website_livechat, website_rating

///// Tracking Product /////

Now when a user browse products in eCommerce, we keep track of the
products he looked at. We use the website_visitor
to store the products viewed. A cookie is added with a TTl of 30 min it
will prevent the RPC for that time. We track the page only if the
product view is tracked.

The recently viewed products are displayed as a snippet but also
with the customize option in product pages of website_sale.

Products that are in cart will not be returned as recently viewed.

It is possible to add a recently viewed product to the cart directly
from the carousel, it will not redirect to the cart. If we are on the
cart page, the product is displayed in the cart.

The Visitor page in website now references products viewed

///// Tracking Page /////

Feature to track a view was remove in: https://github.com/odoo/enterprise/pull/4834

That feature is now reintroduced and will use website_track instead of
leads to be stored.

The track field is now on the view instead of the page.

url field is added to website.track, it will store the url for pages and
views

The Visitor page in website now references urls viewed

Add some tests

task-1984575

closes odoo/odoo#35810

Signed-off-by: Jérémy Kersten (jke) <jke@openerp.com>
2019-09-16 09:38:53 +00:00
Odoo Translation Bot e80b81dca1 [I18N] Update translation terms from Transifex 2019-09-15 01:30:37 +02:00
Lucas Lefèvre cb80d0533e [FIX] website_livechat: Use correct image field
Go to the frontend "Live Support" menu => server error.

Since commit f0ffbea `im_livechat.channel` no longer has a field
`image_64`.
2019-09-05 14:12:14 +00:00
Odoo Translation Bot 0d51520083 [I18N] Update translation terms from Transifex 2019-09-08 01:29:12 +02:00
Odoo Translation Bot 86809804f9 [I18N] Update translation terms from Transifex 2019-09-01 01:28:13 +02:00
David Beguin e74c6ef86a [FIX] website : fix visitor cookie expiration
Before this commit, the visitor cookie was expiring by default on
browser session close on firefox. On Chrome, the cookie was always
valid after browser session closing.

On Firefox, the expiration date must be set to make the cookie still valid
after closing the browser.

The same thing happened with livechat_session cookies set
in context of livechat request.

The cookie expiration date (100 years to 'never' expire) have been added.

Linked to original Task ID : 2028059

Task ID : 2060381
PR #36126

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2019-08-27 12:12:37 +00:00
Martin Trigaux b247aa3252 [I18N] *: export saas-12.5 source terms
That will be used a the basis for the future 13.0 version
Without demo data

closes odoo/odoo#36057

Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2019-08-26 09:38:09 +00:00
David Beguin 78e6ce3c3f [IMP] website_livechat : allow to send chat request to a website_visitor
This commit allows a livechat operator to send a chat request to a
connected and available website_visitor.

A visitor is considered as connected if his last tracked website.page request
was within the last 5 minutes.
A visitor is available if he doesn't have an active livechat conversation
(mail_channel with type = livechat).
  - If another operator sent him a chat request
  - Or if the visitor asked himself to speak with an operator
    (via the normal and existing flow)

A livechat conversation is active while the visitor haven't left the conversation.
An operator cannot leave a livechat conversation, only the visitor can.

The flow to send a chat request:
  - On the visitor view (tree or form), operator click on 'send chat request'
    (button or livechat icon)
  - A empty conversation with the visitor pops up at operator side.
  - While the operator didn't send a message, the visitor won't see the conversation.
  - The operator can type a message to the user
  - If the operator close the chat without sending any messages,
    the chat request AND the mail_channel are both deleted.
    In this case, the visitor is then available to send him a new chat request.
  - If the operator send a message, at the visitor's next action
    (page navigation on pages that allows livechat, based on livechat rules),
    the conversation will pop up at visitor side, using the livechat button widget.
    The visitor won't be able to request a livechat conversation with an operator until
    he leaves the chat requested by the operator.
  - Once the visitor leaves (with or without rating) the conversation :
        - the operator is notified that the visitor has left the conversation
        - the chat request is deleted to keep the chat request table clean and minimal
        - the livechat conversation if set to inactive.
  - The visitor is now available again to send him a chat request.

This feature uses the already existing livechat_session cookie mechanism,
so no further code modification was needed to make this work.
It's directly integrated is existing livechat flow.

The chat_request model is only useful to quickly check if a visitor has a chat request
and to send the livechat conversation info to the visitor via the livechat_session cookie.

This commit also add a website_visitor banner info on discuss view :

To be able to quickly see all the relevant information of a website visitor
while talking with in discuss view, a fixed banner have been added.
Only the discuss view will benefit from this because detached chatter window
is to small to display such banner.

Task ID: 34624
PR #2028059
2019-08-19 06:33:37 +00:00
Christophe Simonis 140ee6b8f0 [MERGE] forward port branch saas-12.4 up to 98a55917a6 2019-08-14 16:48:10 +02:00
Martin Trigaux 8be6470a82 [I18N] *: export saas-12.4 source terms 2019-08-13 11:53:38 +02:00
fja-odoo 736353b169 [IMP] website, *: improve published smart button
* = web, website_blog, website_crm_partner_assign, website_event,
website_event_track, website_forum, website_hr_recruitment,
website_livechat, website_partner, website_profile, website_sale,
website_sale_delivery, website_slides

The published button name is a bit ambiguous, now it will clearly state
what it does with a new title : "Go to Website". The "Published",
"Unpublished" state is shown with the globe icon changing color
(green and red) and a title on the button.

Badge and Delivery don't have a website page, the button will then be
a publish/unpublish button in the backend.

task-2002435

closes odoo/odoo#34261

Signed-off-by: Xavier Morel (xmo) <xmo@odoo.com>
2019-08-08 16:05:33 +00:00
Sébastien Theys 58a2ffa26f [IMP] *: rename image fields
image_original => image_1920 (now resized to 1920)
image_big => image_1024
image_large => image_256
image_medium => image_128
image_small  => image_64
image replaced by image_1920 (when writing) or by image_1024 (when displaying
	what was previously the big size)

+ add new intermediate format:
image_512

PR: #34925
2019-08-02 16:47:58 +00:00
Christophe Simonis bfd34e14b1 [MERGE] forward port branch saas-12.3 up to 40e8b67179 2019-07-26 15:12:29 +02:00
Martin Trigaux a98427834e [MERGE] Forward port of saas-12.2 to saas-12.3 up to 860ab5a1c2
closes odoo/odoo#35119

Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2019-07-24 10:32:23 +00:00
Martin Trigaux e266c7c98a [MERGE] Forward port of 12.0 to saas-12.2 up to 5e4c1b3701 2019-07-23 13:41:00 +02:00
Odoo Translation Bot 72339a5301 [I18N] Update translation terms from Transifex 2019-07-21 01:18:28 +02:00
Odoo Translation Bot 4fc83f62fa [I18N] Update translation terms from Transifex 2019-07-14 06:08:03 +02:00
Odoo Translation Bot 5a438cec13 [I18N] Update translation terms from Transifex 2019-07-07 06:07:54 +02:00
Odoo Translation Bot f2b1d58f9c [I18N] Update translation terms from Transifex 2019-06-30 06:15:32 +02:00
Odoo Translation Bot 5306fbb2c5 [I18N] Update translation terms from Transifex 2019-07-14 01:19:24 +02:00
Odoo Translation Bot 2cc3ec0b8a [I18N] Update translation terms from Transifex 2019-06-30 01:17:50 +02:00
Odoo Translation Bot 48a9f5a633 [I18N] Update translation terms from Transifex 2019-06-16 06:15:35 +02:00
Odoo Translation Bot 53b6ab9f05 [I18N] Update translation terms from Transifex 2019-06-23 01:17:13 +02:00
Martin Trigaux 52936ec260 [I18N] *: export saas-12.3 source terms
closes odoo/odoo#34068

Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2019-06-12 12:39:50 +00:00
Odoo Translation Bot 25eac59ffa [I18N] Update translation terms from Transifex 2019-06-16 01:18:49 +02:00
Odoo Translation Bot 28382b76d8 [I18N] Update translation terms from Transifex 2019-06-02 01:18:32 +02:00
Kevin Baptiste 6542f3c41f [IMP] website_livechat: improve general usability (back2basics)
Purpose
=======

Clean screens and improve onboarding

TaskID: 2029772

closes odoo/odoo#34543

Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
2019-08-02 11:33:22 +00:00
Christophe Simonis d5e1fd16b4 [MERGE] forward port branch saas-12.4 up to cda4f3c308 2019-07-29 14:10:30 +02:00
Adrian Torres 4b38cc6590 [REM] *: calls to @api.multi
Multi is the default api for methods, it is not necessary to explicitly
decorate methods with it, adds clutter and most people use it because
they see that the rest of the code uses it.

Done with `find . -type f -name '*.py' | xargs sed -i '/@api.multi/d'`
2019-07-17 14:13:12 +02:00
Christophe Simonis a97037c6d4 [MERGE] forward port branch saas-12.2 up to 78b3b650b0 2019-05-06 12:27:51 +02:00
Odoo Translation Bot 78b3b650b0 [I18N] Update translation terms from Transifex 2019-05-05 06:07:56 +02:00
Odoo Translation Bot b24e0441b9 [I18N] Update translation terms from Transifex 2019-05-26 01:15:48 +02:00
Odoo Translation Bot 4b033b3917 [I18N] Update translation terms from Transifex 2019-05-12 06:07:53 +02:00
mreficent 27c0da9cb9 [IMP] website_livechat: correct typo in a template id
Was livecaht

closes odoo/odoo#33446

Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
2019-05-27 09:31:56 +00:00
Denis Ledoux fd0a10026c [MERGE] forward port branch saas-12.1 up to b11930047f 2019-05-02 09:45:14 +02:00
Priyanka Kakadiya 3992b01de1 [FIX] website_livechat: fix error when no ratings
If there is no rating for user, it will throw error while publishing channel.
This commit check if there is any rating for particular user or not.

Introduced by ce20c29f82

opw-1966384

closes odoo/odoo#32553

Signed-off-by: Jérémy Kersten (jke) <jke@openerp.com>
2019-04-16 05:44:26 +00:00
Christophe Simonis efa90f78e5 [MERGE] forward port branch 12.0 up to 385342b575 2019-04-12 16:28:18 +02:00
Julien Castiaux 4ba4d61903 [FIX] website_livechat: load im_livechat i18n
As authenticated user, join the website livechat. As a portal user,
start a livechat. Close it, it asks you to review the chat but all
messages are displayed in english.

opw-1958819

closes odoo/odoo#32629

Signed-off-by: Julien Castiaux <Julien00859@users.noreply.github.com>
2019-04-12 08:02:41 +00:00
Odoo Translation Bot 1b932b339a [I18N] Update translation terms from Transifex 2019-03-24 06:23:04 +01:00
Aurélien Warnon c04b9c019e [REF] im_livechat: rework some 'im_livechat.channel' model methods
Purpose
=======

Several methods of the 'im_livechat.channel' model were passed a 'channel_id' to work on.
This has been changed so that the caller can use those methods on an instance of this model instead.

Some methods have also been switched to private because they had no apparent reasons to be public.

This is a preliminary cleaning for task #1919871

Specicial note for the "loader" template:
To load the livechat assets in a website page, the 'loader' template of livechat
is directly called (instead of being returned through a controller) in order
to avoid a new call to server.
As this commit moves 'sudo' to make method callable on the record directly, it
still needs to be sudo. First solution was to add the 'sudo' in the template, which
is a bad practise.
This commit creates a proxy method on website model returning the livechat info
with 'sudo'. This avoid having the 'sudo' done in template. Like always, explicit
is better than implicit.

Task-1919871
2019-04-01 07:03:11 +00:00
bd88240d3f [REF] website_livechat: adapt code after jQuery update
Part of task 1896658

Co-authored-by: Aaron Bohy <aab@odoo.com>
Co-authored-by: Christophe Matthieu <chm@odoo.com>
Co-authored-by: Mathieu Duckerts-Antoine <dam@odoo.com>
Co-authored-by: David Monjoie <dmo@odoo.com>
Co-authored-by: Martin Geubelle <mge@odoo.com>
Co-authored-by: svs-odoo <svs@odoo.com>
Co-authored-by: Vincent Schippefilt <vsc@odoo.com>
2019-03-06 20:07:17 +01:00
Odoo Translation Bot 3f50c16d5a [I18N] Update translation terms from Transifex 2019-03-31 01:32:20 +01:00
Odoo Translation Bot 7e9a13a64d [I18N] Update translation terms from Transifex 2019-03-24 01:24:01 +01:00
Odoo Translation Bot 29423872b1 [I18N] Update translation terms from Transifex 2019-03-17 01:22:27 +01:00
Odoo Translation Bot 9d4aad2d67 [I18N] Update translation terms from Transifex 2019-03-10 01:36:03 +01:00
Martin Trigaux af69902ecc [I18N] export saas-12.1 source terms
closes odoo/odoo#29730
2018-12-24 11:07:31 +00:00
Christophe Simonis f351dd8cab [MERGE] forward port branch 12.0 up to 047e2b28de 2018-12-12 11:38:25 +01:00
Odoo Translation Bot ec4ee14c89 [I18N] Update translation terms from Transifex 2018-12-09 01:16:26 +01:00