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[IMP] website_livechat : show ratings per operators in channel stat webpage

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This commit adds more precision about ratings per operators for a
specific channel. Only the operators that have been rated on the last 100
feedbacks have their statistics displayed. The other operators that did not
worked (or have not been rated) on the last 100 feedbacks are still displayed
but are flaged as 'Not rated yet', so we still can see who is working on this
channel.

Task ID : 1895998
Closes PR #28283
This commit is contained in:
David Beguin
2018-12-05 14:37:13 +00:00
parent 95aa9f278f
commit ce20c29f82
3 changed files with 39 additions and 1 deletions
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addons/im_livechat/static/src/scss/im_livechat.scss
+4
View File
@@ -72,3 +72,7 @@
}
}
}
.o_livechat_no_rating {
opacity: 0.5;
}
addons/website_livechat/controllers/main.py
+16 -1
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@@ -32,11 +32,26 @@ class WebsiteLivechat(http.Controller):
for grade in repartition:
percentage[grade] = round(repartition[grade] * 100.0 / sum(repartition.values()), 1) if sum(repartition.values()) else 0
# filter only on the team users that worked on the last 100 ratings and get their detailed stat
ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), dict.fromkeys(['great', 'okay', 'bad'], 0))
total_ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), 0)
rating_texts = {10: 'great', 5: 'okay', 1: 'bad'}
for rating in ratings:
partner_id = rating.rated_partner_id.id
ratings_per_partner[partner_id][rating_texts[rating.rating]] += 1
total_ratings_per_partner[partner_id] += 1
for partner_id, rating in ratings_per_partner.items():
for k, v in ratings_per_partner[partner_id].items():
ratings_per_partner[partner_id][k] = round(100 * v / total_ratings_per_partner[partner_id], 1)
# the value dict to render the template
values = {
'channel': channel,
'ratings': ratings,
'team': channel.sudo().user_ids,
'percentage': percentage
'percentage': percentage,
'ratings_per_user': ratings_per_partner
}
return request.render("website_livechat.channel_page", values)
addons/website_livechat/views/website_livechat.xml
+19
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@@ -152,6 +152,25 @@
</t>
<div class="media-body">
<h5><t t-esc="user.name"/></h5>
<div class="col-lg-12">
<div class="row">
<div class="col-lg-4 pl-0 pr-0">
<img t-attf-src='/rating/static/src/img/rating_10.png' alt="Great" width="16px" height="16px"/>
<span class="align-middle"><t t-esc="ratings_per_user[user.partner_id.id]['great']"/>%</span>
</div>
<div class="col-lg-4 pl-0 pr-0">
<img t-attf-src='/rating/static/src/img/rating_5.png' alt="Okay" width="16px" height="16px"/>
<span class="align-middle"><t t-esc="ratings_per_user[user.partner_id.id]['okay']"/>%</span>
</div>
<div class="col-lg-4 pl-0 pr-0">
<img t-attf-src='/rating/static/src/img/rating_1.png' alt="Bad" width="16px" height="16px"/>
<span class="align-middle"><t t-esc="ratings_per_user[user.partner_id.id]['bad']"/>%</span>
</div>
<t t-if="user.partner_id.id not in ratings_per_user">
<div class="col-lg-12 pl-0 pr-0 o_livechat_no_rating">Not rated yet</div>
</t>
</div>
</div>
</div>
</div>
</t>