Most people install the im_livechat module and expect it
to be enabled automatically on their website.
When it doesn't work they try to use the integration JS
code and add it to their website layout, which does not
work as expected.
Setting it as auto-installed solves the issue.
Commit c21568e14f deactivated the sanitization of frontend html fields so
that their modification through the editor worked again. However,
this broke the possibility to display their traduction and to modify
them.
The problem is that the translate option of html fields should not
equal "True" but instead be the html_translate function defined in
openerp.tool.translate. The translate=True option is automatically
change in html_translate though but there is a condition: the field
should be sanitized, which is why this broke since the sanitization
is disabled.
This commit sets the translate option of non-sanitized html fields
to html_translate. Maybe we should investigate for this to be automatic
for non-sanitized html fields as well.
Thanks to @rco-odoo.
Since commit c9e38cae9f in saas-10, the html fields are sanitized in
strict mode by default. This breaks all html fields behaviour when it
is editable in the website editor.
This commit deactivate the sanitization for such HTML fields (like it
was already the case for blogs contents or products descriptions for
example). A more specific sanitization will be implemented in future
versions.
Purpose:
For our internal project management, we would like to track the customer
satisfaction on the open projects. We send them an email every one or 2
weeks allowing them to give a feedback by clicking on one of 3
smileys: Happy, Average, Angry. They can also put a additional explanation.
We already have something similar which is working on livechat with a
unusable reporting, and on issues but unusable. Our project are managed by tasks.
Specification:
- On the project : Selection fields : (Periodical Rating or Rating on Stage)
+ Fields to choose the period if periodical
- On the stage : email_template_id field.
- IF :
---> Periodical : Send an email to all the customers for the tasks on this stage periodically
---> On Stage : Send an email to the customer's tasks when the task reaches the stage
- That way, it's impossible to send a satisfaction request both periodically and sequentially.
FP request
- Who is the customer : The customer on the task OR the customer on the related sales order
OR the customer on the projet OR nobody
- The last feedback is displayed on the task kanban card (Thumb up, down, or neutral)
- On the project kanban card, the customer satisfaction is displayed. This is the simple
mean of all the previous ratings.
Christophe Simonis