[FIX] im_livechat, website_livechat: fix rating values

Rating values have been reviewed to be between 1 and 5 but not in livechat apps.
This commit align rating values.

Task ID-2301261
PR odoo/odoo#60549

X-original-commit: ed408d45e8d35eff94a73e37183cbf2e91833f15

addons/rating/models/rating_mixin.py

@@ -248,7 +248,7 @@ class RatingMixin(models.AbstractModel):
         for key in data:
             if key >= RATING_LIMIT_SATISFIED:
                 res['great'] += data[key]
-            elif key > RATING_LIMIT_OK:
+            elif key >= RATING_LIMIT_OK:
                 res['okay'] += data[key]
             else:
                 res['bad'] += data[key]

addons/website_livechat/controllers/main.py

@@ -36,7 +36,8 @@ class WebsiteLivechat(LivechatController):
         ratings_per_partner = {partner_id: dict(great=0, okay=0, bad=0)
                                for partner_id in ratings.mapped('rated_partner_id.id')}
         total_ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), 0)
-        rating_texts = {10: 'great', 5: 'okay', 1: 'bad'}
+        # keep 10 for backward compatibility
+        rating_texts = {10: 'great', 5: 'great', 3: 'okay', 1: 'bad'}
 
         for rating in ratings:
             partner_id = rating.rated_partner_id.id