Thibault Delavallée bc8421f022 [FW][IMP] mail: add message_id in references to help thread formation
Issue: when using Amazon's SES SMTP service they rewrite the Message-Id of all
outgoing messages. When someone replies, In-Reply-To contains the SES Message-Id
which we don't know. Threading is therefore broken. Amazon requires to remember
new Message-Id and handle it ourself, which is complicated [1].

Possible solution: copy the Message-Id to References in outgoing message as if
we were pretending that the message is part of a pre-existing thread with
itself. Since Amazon does not alter References it is kept during transport.
Replies will therefore contain both Amazon Message-Id and Odoo Message-Id as
well as original parent Message-Id in case of nested replies.

  * ``In-Reply-To``: Amazon Msg-Id
  * ``References``: Odoo Parent Msg-Id Odoo Msg-Id

Task-2643114 (Mail: Message-Id in references to ease thread formation)

[1] https://docs.aws.amazon.com/ses/latest/DeveloperGuide/header-fields.html

closes odoo/odoo#89328

X-original-commit: bc568747bdf92c6bbca400ce3ba11f6487679f3a
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2022-04-22 12:04:34 +02:00
2022-04-12 15:48:58 +02:00
2022-04-21 07:59:26 +02:00
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2021-10-07 17:59:53 +00:00
2022-01-14 15:44:52 +00:00

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Odoo

Odoo is a suite of web based open source business apps.

The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, ...

Odoo Apps can be used as stand-alone applications, but they also integrate seamlessly so you get a full-featured Open Source ERP when you install several Apps.

Getting started with Odoo

For a standard installation please follow the Setup instructions from the documentation.

To learn the software, we recommend the Odoo eLearning, or Scale-up, the business game. Developers can start with the developer tutorials

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