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odoo_source/addons/knowledge/data/knowledge_data.xml
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Adrien Schoffeniels 600dbafd54 [IMP] knowledge: revamp onboarding data articles
PURPOSE:

- This commit slightly modifies the content of the onboarding data
articles: some paragraphs have swapped their position, typos have been
fixed, downloadable files have other names or content, advanced features
paragraph is more detailed, all with the aim of improving the user
experience.

- It also prevents data articles to reappear when upgrading the module
after that they have been deleted: if one deletes a data article, it
should behave the same way as for a regular article and this article
should be deleted forever.

Task-2852946

X-original-commit: 9e2b29fdd10e240947e350d569d9c2347dddd72e
Part-of: odoo/odoo#93834
2022-06-16 18:32:08 +02:00

540 lines
28 KiB
XML

<?xml version="1.0"?>
<odoo>
<data noupdate="1">
<record id="knowledge_article_hr_faq" model="knowledge.article" forcecreate="False">
<field name="name">HR FAQ</field>
<field name="icon">❓</field>
<field name="body" type="html">
<h1>
<font class="text-o-color-1" style="font-weight: bolder;">HR FAQ</font>
<br />
</h1>
<hr />
<br />
<h5>
<font class="text-o-color-1" style="font-weight: bolder; font-size: 24px;">
<u>Expense Policy</u>
</font>
</h5>
<blockquote data-o-mail-quote="1">
<span style="font-size: 18px;">Who do I need to address if I need office supplies?</span>
<br />
</blockquote>
<p>
<span style="font-size: 14px;">
Instead of setting up complicated processes,
<span style="font-weight: bolder;">we prefer to let our employees buy whatever they need.</span>
Just fill in an expense and we will reimburse you.
</span>
</p>
<br />
<blockquote data-o-mail-quote="1">
<span style="font-size: 18px;">Why has my expense not been reimbursed? It has been accepted.</span>
</blockquote>
<p>
<span style="font-size: 14px;">
The Accounting team handles all payments on Fridays afternoon.
<br />
If 2 weeks have passed and you are still waiting to be paid, get in touch with them.
</span>
</p>
<br />
<h2>
<font style="font-weight: bolder; text-decoration: underline;" class="text-o-color-1">Car Policy</font>
</h2>
<blockquote data-o-mail-quote="1">
<span style="font-size: 18px;">How do I know which model I can order or not?</span>
<br />
</blockquote>
<p>
<span style="font-size: 14px;">Our catalog can be found here and is updated every 2 years. If you do not manage to find the specific model you are looking for, </span>
<span style="font-weight: bolder; text-decoration: underline; font-size: 14px;"><a href="mailto:fleet@company.com">contact our Fleet Officer</a></span><span style="font-size: 14px;">.</span>
</p>
<div class="o_knowledge_file o_knowledge_toolbars_container o_knowledge_behavior_anchor o_knowledge_behavior_type_contents_container" contenteditable="false">
<div class="o_knowledge_file_image">
<a href="/knowledge/static/src/img/fleet_icon.png" class="o_image" title="Car_Catalog.png" alt="Car_Catalog.png" data-mimetype="image/png" contenteditable="false"></a>
</div>
<div class="o_knowledge_file_description">
<div class="o_knowledge_file_name">Car_Catalog.png</div>
<div class="o_knowledge_file_extension">png</div>
</div>
<div class="o_knowledge_toolbar_anchor o_knowledge_toolbar_type_file mt-auto ml-auto" contenteditable="false"><div class="o_knowledge_toolbar" contenteditable="false">
</div></div>
</div>
<br />
<blockquote data-o-mail-quote="1">
<span style="font-size: 18px;">Who can drive my car?</span>
</blockquote>
<p>
<b style="font-size: 14px; font-weight: 400;">
Your car can be driven by
<span style="font-weight: bolder;">you, your spouse and by any person living under the same roof</span>
as long as they have a valid permit.
</b>
<br />
</p>
<br />
<h5>
<span style="font-size: 24px;">
<font class="text-o-color-1" style="font-weight: bolder;">
<u>Leaves &amp; Time Off</u>
</font>
</span>
</h5>
<blockquote data-o-mail-quote="1">
<span style="font-size: 18px;">What do I have to do if I cannot work?</span>
</blockquote>
<p>
<span style="font-size: 14px;">
Please refer to the chart below.
<br />
<br />
</span>
</p>
<table class="table table-bordered">
<tbody>
<tr>
<td>
<span style="font-size: 14px;">
<span style="font-size: 14px;">
An hour or two (<font class="font-style: italic;">medical appointment, ...</font>)
</span>
</span>
<br />
</td>
<td>
<span style="font-size: 14px;">
<font class="text-black">Let your Team Leader know in advance.</font>
</span>
<br />
</td>
</tr>
<tr>
<td>
<span style="font-size: 14px;">
<span style="font-size: 14px;">
<font class="text-black">A day or less </font>
</span>
</span>
<br />
</td>
<td>
<span style="font-size: 14px;">
<font class="text-black">Inform HR and your Team Leader.</font>
</span>
</td>
</tr>
<tr>
<td>
<span style="font-size: 14px;">
<font class="text-black">Absent for more than a day</font>
</span>
</td>
<td>
<span style="font-size: 14px;">
<font class="text-black">See a doctor and send us the sick note.</font>
</span>
</td>
</tr>
</tbody>
</table>
<p>
<span style="font-size: 14px;"></span>
<br />
</p>
</field>
<field name="parent_id" eval="False" />
<field name="internal_permission">write</field>
</record>
<record id="knowledge_article_sales_and_marketing" model="knowledge.article" forcecreate="False">
<field name="name">Sales &amp; Marketing</field>
<field name="icon">🤩</field>
<field name="body" type="html">
<h1>
<font class="text-o-color-1" style="font-weight: bolder;">Sales &amp; Marketing</font>
</h1>
<hr />
<p>We decided to gather all relevant documentation here to make sure all resources were easy to access.</p>
<br />
<table class="table table-bordered">
<tbody>
<tr>
<td>
<span style="font-weight: bolder; font-size: 18px;">
<font style="font-size: 24px;" class="text-o-color-1">SALES</font>
</span>
</td>
<td>
<span style="font-weight: bolder; font-size: 24px;">
<font class="text-o-color-1">MARKETING</font>
</span>
</td>
</tr>
<tr>
<td>
PlaybookArticle
<br />
</td>
<td>BrandAssetsArticle</td>
</tr>
</tbody>
</table>
<p class="oe-hint oe-command-temporary-hint">
<br />
</p>
</field>
<field name="parent_id" eval="False" />
<field name="internal_permission">write</field>
</record>
<record id="knowledge_article_sales_playbook" model="knowledge.article" forcecreate="False">
<field name="name">Sales Playbook</field>
<field name="icon">📘</field>
<field name="body" type="html">
<h1>Sales Playbook</h1>
<hr />
<p>
<span style="font-size: 14px;">Compiled below are tips &amp; tricks collected among our veterans to help newcomers get started. We hope it will help you sign deals. 🔔</span>
</p>
<br />
<h3>Prospection Templates 👌</h3>
<hr />
<br />
<p>
<span style="font-size: 14px;">
<span style="font-weight: bolder;">
<font class="text-o-color-1">PRO TIP:</font>
</span>
From a lead, use the 📗 button in the chatter to find this article and autocomplete your email with this template.
</span>
</p>
<div class="o_knowledge_template o_knowledge_toolbars_owner"></div>
<div class="o_knowledge_template o_knowledge_toolbars_container o_knowledge_behavior_anchor o_knowledge_behavior_type_contents_container">
<div class="o_knowledge_toolbar_anchor o_knowledge_toolbar_type_template"></div>
<div class="o_knowledge_content">
<p>Hey ProspectName, </p>
<p>
I was doing some research online and found your company.
<br />
Considering we just launched ProductName, I was thinking you would be interested.
<br />
<br />
Could you please let me know on which number I could reach you so that we could get in touch?
<br />
It should not be longer than 15 minutes.
</p>
<p>
Talk to you soon,
<br />
YourName
</p>
<br />
</div>
</div>
<br />
<p>
<span style="font-size: 14px;">
<span style="font-weight: bolder;">
<font class="text-o-color-1">PRO TIP:</font>
</span>
From a lead, use the 📗 button in the chatter to find this article and autocomplete your description with this qualification template.
</span>
<br />
</p>
<div class="o_knowledge_template o_knowledge_toolbars_container o_knowledge_behavior_anchor o_knowledge_behavior_type_contents_container">
<div class="o_knowledge_toolbar_anchor o_knowledge_toolbar_type_template"></div>
<div class="o_knowledge_content">
<h2>Prospect Qualification </h2>
<br />
<p>
<span style="font-weight: bolder;">1. Company</span>
</p>
<ul>
<li>Background</li>
<li>Size</li>
<li>Estimated Revenues</li>
<li>Pain Points</li>
</ul>
<br />
<p>
<span style="font-weight: bolder;">2. Contact</span>
</p>
<ul>
<li>Job Position</li>
<li>Email</li>
<li>Phone</li>
</ul>
<br />
</div>
</div>
<br />
<h3>The 5 Commandments 🙏</h3>
<hr />
<ol>
<li>
<span style="font-size: 14px;">My Forecast will always be accurate and up-to-date</span>
</li>
<li>
<span style="font-size: 14px;">All my activities will always be encoded in our CRM</span>
</li>
<li>
<span style="font-size: 14px;">
I
<span style="font-size: 14px;">will only sell a project if I am convinced it can be a success</span>
</span>
</li>
<li>
<span style="font-size: 14px;">I will not steal prospects from colleagues</span>
</li>
<li>
<span style="font-size: 14px;">I will not waste time and energy bad-mouthing competitors</span>
</li>
</ol>
<br />
<h3>Tips to close more deals 🤝</h3>
<hr />
<ul>
<li>
<span style="font-size: 14px;">Be assertive but listen to what is being said</span>
</li>
<li>
<span style="font-size: 14px;">Identify the pain points and offer clear solutions</span>
</li>
<li>
<span style="font-size: 14px;">Prepare your demos in advance and integrate the prospect's use case into it </span>
</li>
</ul>
<br />
<h3>Company Abbreviations 📚</h3>
<hr />
<span style="font-size: 14px;">You may have heard those a million times and yet you are not entirely sure of what it means.</span>
<br />
<span style="font-size: 14px;">Here is a quick recap for you to shine during the next meeting.</span>
<br />
<br />
<table class="table table-bordered">
<tbody>
<tr>
<td>
<span style="font-weight: bolder; font-size: 14px;">MRR</span>
</td>
<td>
<span style="font-weight: bolder; font-size: 14px;">M</span><span style="font-size: 14px;">onthly </span>
<span style="font-weight: bolder; font-size: 14px;">R</span><span style="font-size: 14px;">ecurring </span>
<span style="font-weight: bolder; font-size: 14px;">R</span><span style="font-size: 14px;">evenues (<i>subscriptions, ...</i>)</span>
</td>
</tr>
<tr>
<td>
<span style="font-weight: bolder; font-size: 14px;">NRR</span>
</td>
<td>
<span style="font-weight: bolder; font-size: 14px;">N</span><span style="font-size: 14px;">on-</span><span style="font-weight: bolder; font-size: 14px;">R</span><span style="font-size: 14px;">ecurring </span>
<span style="font-weight: bolder; font-size: 14px;">R</span><span style="font-size: 14px;">evenues (<i>consultancy services, ...</i>)</span>
</td>
</tr>
<tr>
<td>
<span style="font-weight: bolder; font-size: 14px;">USP</span>
</td>
<td>
<span style="font-weight: bolder; font-size: 14px;">U</span><span style="font-size: 14px;">nique </span>
<span style="font-weight: bolder; font-size: 14px;">S</span><span style="font-size: 14px;">elling </span>
<span style="font-weight: bolder; font-size: 14px;">P</span><span style="font-size: 14px;">roposition: Advantage that makes you stand out from the competition.</span>
</td>
</tr>
<tr>
<td>
<span style="font-weight: bolder; font-size: 14px;">Q1,2,3,4</span>
</td>
<td>
<span style="font-size: 14px;">Nth </span>
<span style="font-weight: bolder; font-size: 14px;">Q</span><span style="font-size: 14px;">uarter of the fiscal year.</span>
<br />
<span style="font-style: italic; font-size: 14px;">E.g. Q4 starts on Oct. 1 and ends on Dec. 31.</span>
</td>
</tr>
</tbody>
</table>
<br />
</field>
<field name="parent_id" eval="ref('knowledge_article_sales_and_marketing')" />
<field name="internal_permission">write</field>
</record>
<record id="knowledge_article_brand_assets" model="knowledge.article" forcecreate="False">
<field name="name">Brand Assets</field>
<field name="icon">🎨</field>
<field name="body" type="html">
<h1>
Brand Assets
<br />
</h1>
<hr />
<p>
<span style="font-size: 14px;">Please submit a request for assistance to the Marketing Team if you fall into one of the following:</span>
</p>
<ul>
<li>
<span style="font-size: 14px;">Advertising that would appear online or on TV</span>
</li>
<li>
<span style="font-size: 14px;">SEO &amp; SEA projects (betting on keywords, ...)</span>
</li>
<li>
<span style="font-size: 14px;">Booklets for a total price &gt; $1000</span>
</li>
</ul>
<p>
<span style="font-size: 14px;">For all other categories, we simply require you to follow the rules listed below.</span>
</p>
<table class="table table-bordered">
<tbody>
<tr>
<td>
<span style="font-size: 24px;">
Make sure to comply as
<span style="font-weight: bolder; font-size: 24px;">
you will represent
<span style="text-decoration: underline;">our</span>
brand.
</span><br />
If in doubt, get in touch with us.
</span>
<br />
</td>
</tr>
</tbody>
</table>
<br />
<h2>Logo</h2>
<hr />
<p>
<span style="font-size: 14px;">Here are logos that you can use at your own convenience. </span>
<br />
<span style="font-size: 14px;">They can also be shared with customers, journalists and resellers.</span>
</p>
<div class="o_knowledge_file o_knowledge_toolbars_container o_knowledge_behavior_anchor o_knowledge_behavior_type_contents_container" contenteditable="false">
<div class="o_knowledge_file_image">
<a href="https://odoocdn.com/openerp_website/static/src/img/assets/png/odoo_logo.png?download=true" class="o_image" title="logo.jpg" alt="logo.jpg" data-mimetype="image/jpeg" contenteditable="false"></a>
</div>
<div class="o_knowledge_file_description">
<div class="o_knowledge_file_name">Odoo Logo</div>
<div class="o_knowledge_file_extension">jpg</div>
</div>
<div class="o_knowledge_toolbar_anchor o_knowledge_toolbar_type_file mt-auto ml-auto" contenteditable="false"><div class="o_knowledge_toolbar" contenteditable="false">
</div></div>
</div>
<br />
<h4>
<span style="font-size: 18px;">Usage</span>
</h4>
<ul>
<li>
<b style="font-size: 14px;">Do not recreate the Logo from scratch, use these ones</b>
</li>
<li>
<span style="font-size: 14px;">Logos should only be used in the colors provided</span>
</li>
<li>
<span style="font-size: 14px;">Always include sufficient clear space around the logo</span>
</li>
</ul>
<br />
<h2>Brand Name Rules </h2>
<hr />
<p>
<span style="font-size: 14px;">YourCompany is very proud of its brand image.</span>
<br />
<span style="font-size: 14px;">When representing the brand, we thus ask you to be very cautious in how you refer to the company.</span>
</p>
<table class="table table-bordered">
<tbody>
<tr>
<td>
<h3>
<font style="color: rgb(148, 189, 123); font-weight: bolder; background-color: inherit;">Do</font>
</h3>
<ul>
<li>
<span style="font-size: 14px;">Capitalize the word </span>
<b style="font-size: 14px;">YourCompany</b><span style="font-size: 14px;">, except if it's part of an URL</span>
<br />
<span style="font-size: 14px;">e.g.: website/company </span>
</li>
<li>
<span style="font-size: 14px;">Always type </span>
<b>
<b style="font-size: 14px;">YourCompany</b>
</b>
<span style="font-size: 14px;"> in the same font size and style as the content of the text</span>
</li>
<li>
<span style="font-size: 14px;">Write it without any article (</span><span style="text-decoration-line: line-through;font-style: italic; font-size: 14px;">the</span>
<span style="font-style: italic; font-size: 14px;"> YourCompany, </span>
<span style="text-decoration-line: line-through;font-style: italic; font-size: 14px;">a</span>
<span style="font-style: italic; font-size: 14px;"> YourCompany
, ...</span><span style="font-size: 14px;">)</span>
</li>
</ul>
<br />
</td>
<td>
<h3>
<font style="color: rgb(255, 0, 0); font-weight: bolder;">Do Not</font>
</h3>
<ul>
<li>
<span style="font-size: 14px;">Pluralize the trademark (e.g.
</span>
<span style="font-style: italic; font-size: 14px;">YourCompanies</span><span style="font-size: 14px;">)</span>
</li>
<li>
<span style="font-size: 14px;">Use the logo instead of the word inside sentences</span>
</li>
<li>
<span style="font-size: 14px;">Use the expression "YourCompanions" to refer to our community</span>
</li>
</ul>
</td>
</tr>
</tbody>
</table>
<br />
<h2>"About Us" Template</h2>
<hr />
<p>
<span style="font-size: 14px;">Use this template whenever you have an announcement to make.</span>
</p>
<br />
<div class="o_knowledge_template o_knowledge_toolbars_container o_knowledge_behavior_anchor o_knowledge_behavior_type_contents_container">
<div class="o_knowledge_toolbar_anchor o_knowledge_toolbar_type_template"></div>
<div class="o_knowledge_content">
<p>
250 Executive Park Blvd, Suite 3400 94134
<br />
San Francisco California (US)
<br />
United States
<br />
info@yourcompany.com
</p>
<br />
<p>YourCompany is proud to announce that...</p>
<br />
<p>
About YourCompany: YourCompany is team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.
<br />
Our products are designed for small to medium size companies willing to optimize their performance.
</p>
<br />
</div>
</div>
<br />
<div class="o_knowledge_template o_knowledge_toolbars_owner oe_unremovable"></div>
<br />
</field>
<field name="parent_id" eval="ref('knowledge_article_sales_and_marketing')" />
<field name="internal_permission">write</field>
</record>
</data>
</odoo>