[FIX] website_livechat: fix tour failing nondeterministically

This commit fixes the `website_livechat_chatbot_flow_tour` that was
failing in a nondeterministc way. This is due to the tour sometimes
taking more than `60` seconds which is the default timeout for python
tours.

Most of the time is consumed waiting for the user to finish its
multiline input. This issue is solved by shortening the delay to
consider the multiline input as done: from `10`s to `500`ms.

fixes runbot-24557

closes odoo/odoo#138629

X-original-commit: cdca70941dab1b20dca9bdf9d44d354327176b59
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
Signed-off-by: Matthieu Stockbauer (tsm) <tsm@odoo.com>

addons/im_livechat/static/src/embed/chatbot/chatbot_service.js

@@ -14,11 +14,11 @@ import { debounce } from "@web/core/utils/timing";
 const MESSAGE_DELAY = 1500;
 // Time between two messages coming from the bot.
 const STEP_DELAY = 500;
-// Time to wait without user input before considering a multi line
-// step as completed.
-const MULTILINE_STEP_DEBOUNCE_DELAY = 10000;
 
 export class ChatBotService {
+    // Time to wait without user input before considering a multi line
+    // step as completed.
+    MULTILINE_STEP_DEBOUNCE_DELAY = 10_000;
     /** @type {import("@im_livechat/embed/chatbot/chatbot_model").Chatbot} */
     chatbot;
     /** @type {import("@im_livechat/embed/chatbot/chatbot_step_model").ChatbotStep} */
@@ -54,7 +54,7 @@ export class ChatBotService {
 
         this.debouncedProcessUserAnswer = debounce(
             this._processUserAnswer.bind(this),
-            MULTILINE_STEP_DEBOUNCE_DELAY
+            this.MULTILINE_STEP_DEBOUNCE_DELAY
         );
         if (this.livechatService.options.isTestChatbot) {
             this.livechatService.rule.chatbot = {

addons/website_livechat/static/tests/tours/website_livechat_chatbot_flow.js

@@ -10,6 +10,12 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
     steps: () => [
         {
             trigger: messagesContain("Hello! I'm a bot!"),
+            run() {
+                // Make chatbot faster
+                odoo.__WOWL_DEBUG__.root.env.services[
+                    "im_livechat.chatbot"
+                ].MULTILINE_STEP_DEBOUNCE_DELAY = 500;
+            },
         },
         {
             trigger: messagesContain("I help lost visitors find their way."),
@@ -123,7 +129,6 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
         },
         {
             trigger: messagesContain("Ok bye!"),
-            timeout: 15000, // multiline step, so we need to wait a bit longer
             run: () => {}, // last step is displayed
         },
         {
@@ -198,7 +203,6 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
         {
             // wait for chatbot script to finish.
             trigger: ".o-mail-ChatWindow-command[title='Restart Conversation']",
-            timeout: 15000, // multiline step, so we need to wait a bit longer
             run() {},
         },
     ],