diff --git a/addons/im_livechat/static/src/embed/chatbot/chatbot_service.js b/addons/im_livechat/static/src/embed/chatbot/chatbot_service.js
index f993a3e929a..d84499d71c8 100644
--- a/addons/im_livechat/static/src/embed/chatbot/chatbot_service.js
+++ b/addons/im_livechat/static/src/embed/chatbot/chatbot_service.js
@@ -14,11 +14,11 @@ import { debounce } from "@web/core/utils/timing";
 const MESSAGE_DELAY = 1500;
 // Time between two messages coming from the bot.
 const STEP_DELAY = 500;
-// Time to wait without user input before considering a multi line
-// step as completed.
-const MULTILINE_STEP_DEBOUNCE_DELAY = 10000;
 
 export class ChatBotService {
+    // Time to wait without user input before considering a multi line
+    // step as completed.
+    MULTILINE_STEP_DEBOUNCE_DELAY = 10_000;
     /** @type {import("@im_livechat/embed/chatbot/chatbot_model").Chatbot} */
     chatbot;
     /** @type {import("@im_livechat/embed/chatbot/chatbot_step_model").ChatbotStep} */
@@ -54,7 +54,7 @@ export class ChatBotService {
 
         this.debouncedProcessUserAnswer = debounce(
             this._processUserAnswer.bind(this),
-            MULTILINE_STEP_DEBOUNCE_DELAY
+            this.MULTILINE_STEP_DEBOUNCE_DELAY
         );
         if (this.livechatService.options.isTestChatbot) {
             this.livechatService.rule.chatbot = {
diff --git a/addons/website_livechat/static/tests/tours/website_livechat_chatbot_flow.js b/addons/website_livechat/static/tests/tours/website_livechat_chatbot_flow.js
index 27099df4d2b..82b0957d876 100644
--- a/addons/website_livechat/static/tests/tours/website_livechat_chatbot_flow.js
+++ b/addons/website_livechat/static/tests/tours/website_livechat_chatbot_flow.js
@@ -10,6 +10,12 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
     steps: () => [
         {
             trigger: messagesContain("Hello! I'm a bot!"),
+            run() {
+                // Make chatbot faster
+                odoo.__WOWL_DEBUG__.root.env.services[
+                    "im_livechat.chatbot"
+                ].MULTILINE_STEP_DEBOUNCE_DELAY = 500;
+            },
         },
         {
             trigger: messagesContain("I help lost visitors find their way."),
@@ -123,7 +129,6 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
         },
         {
             trigger: messagesContain("Ok bye!"),
-            timeout: 15000, // multiline step, so we need to wait a bit longer
             run: () => {}, // last step is displayed
         },
         {
@@ -198,7 +203,6 @@ registry.category("web_tour.tours").add("website_livechat_chatbot_flow_tour", {
         {
             // wait for chatbot script to finish.
             trigger: ".o-mail-ChatWindow-command[title='Restart Conversation']",
-            timeout: 15000, // multiline step, so we need to wait a bit longer
             run() {},
         },
     ],