Levi Siuzdak (sile)
dffc575725
Versions -------- - 16.0+ Steps ----- 1. Have two companies with helpdesk teams; 2. create a contact associated with company 1; 3. create a contact associated with company 2 w/ the same email address; 4. from this address, send an email to team 2 to create a ticket. Issue ----- Ticket is created using company 1's contact. Cause ----- When searching for partners associated with an email address, it only looks at the first one. Solution -------- Expanding on e1d50a404516d5b32bf01508423c5a1c880cb304 which prioritized the current user, further prioritize based on companies matching the records passed to `_mail_find_partner_from_email`, avoiding potential access rights errors in multi-company environments. Also fixes a bug in account_move where `_mail_find_partner_from_email` was called with an `extra_domain` argument in the wrong position. opw-3705199 closes odoo/odoo#159108 X-original-commit: 60dd5348179c9bdcc78e4ad46bd9b768a6e3ea21 Signed-off-by: Levi Siuzdak <sile@odoo.com>
Odoo
Odoo is a suite of web based open source business apps.
The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, ...
Odoo Apps can be used as stand-alone applications, but they also integrate seamlessly so you get a full-featured Open Source ERP when you install several Apps.
Getting started with Odoo
For a standard installation please follow the Setup instructions from the documentation.
To learn the software, we recommend the Odoo eLearning, or Scale-up, the business game. Developers can start with the developer tutorials