David Beguin
a8ce2886be
What was going on here is that when the operator start the discussion with the visitor and the visitor navigates to a new page, the livechat button widget checks the cookie and see there is already a active conversation. It loads the mail_channel and write all the history of the conversation. So the first message is writting a first time. Then, it handles the notifications. As the visitor did not receive the first message notification yet, the first message notification comes up and the widget handle it. Adding the message a second time. To avoid this, we just stop the notification handling if the message is already present in the conversation. Task ID: 2028059 PR #34624
Odoo
Odoo is a suite of web based open source business apps.
The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, Purchase Management, ...
Odoo Apps can be used as stand-alone applications, but they also integrate seamlessly so you get a full-featured Open Source ERP when you install several Apps.
Getting started with Odoo
For a standard installation please follow the Setup instructions from the documentation.
Then follow the developer tutorials