Aurélien Warnon
9b867cd12d
Task #1919871 Purpose ======= The method 'get_mail_channel' in the 'im_livechat.channel' model used a simple random.choice in the available users to select the operator. It was improved to select the operator that has the lowest number of active livechats. If multiple operators share the same number (lowest) of active livechats, it selects randomly between those. A livechat is considered 'active' if it has at least one message within the last hour. Spec ======= The assignation method should always give the new conversation to the operator who has the less active conversation. If two operators have the same amout of active conversation, it should chose one of them randomly.
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