Eteil Djoumatchoua(etdj) etdj@odoo.com
870acffba6
Steps: - Create a ticket with a customer ( it will the email) - Answer to the mail with Outlook Desktop( a multiple lines break) - Look at the response in the discuss frame. Issue: In the frame there is much more lines break than in the original mail Cause: The format of outlook desktop mail before sanitizing looks like this ``` <div class="WordSection1"> <p class="MsoNormal">Test<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Two break lines<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <div> ``` So when parsing it transforms the ``<o:p></o:p>`` in ``<p></p>`` which adds more lines break when displayed. Solution: Remove empty ``<o:...>`` and ``</o:...>`` tags which are specific to outlook desktop before. opw-3089550 closes odoo/odoo#144931 X-original-commit: a3e9db87277771c9801f24a5f52aa73b98a0d879 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Odoo
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