Files
odoo_source/addons/mail/models/mail_notification.py
T
std-odoo 97ca45e4f3 [IMP] mail, mass_mailing: store the bounce email and allow the user to read it
Purpose
=======
The bounce emails aren't stored in Odoo, which can complicate the
debugging of the email sending.

Now, we store this bounce email, and we allow the user to read it from
the interface, so he can easily find the issue when an email sending
fail.

Specifications
==============
The bounce email is stored on the mail notification for standard emails
sending, and on the mailing traces when using mass mailing.

For some email providers (e.g. Yahoo), the "Final-Recipient" header is
not present. Normally, it allows us to retrieve the original recipient
of the email which bounced and then the partner. So if this header is
not there in a bounce email, we take the first recipient of the parent
<mail.message>.

Change the way that we parse the email body, for the bounce email.
For most email providers, the first mail body is the one that contains
the error and the next one contains the parent email body. So, the
current logic might ignore this body for Outlook and Yahoo.

Task-2116296

closes odoo/odoo#105923

Related: odoo/enterprise#34051
Signed-off-by: Warnon Aurélien (awa) <awa@odoo.com>
2023-03-06 17:47:29 +01:00

136 lines
5.9 KiB
Python

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from dateutil.relativedelta import relativedelta
from odoo import api, fields, models
from odoo.exceptions import AccessError
from odoo.tools.translate import _
class MailNotification(models.Model):
_name = 'mail.notification'
_table = 'mail_notification'
_rec_name = 'res_partner_id'
_log_access = False
_description = 'Message Notifications'
# origin
author_id = fields.Many2one('res.partner', 'Author', ondelete='set null')
mail_message_id = fields.Many2one('mail.message', 'Message', index=True, ondelete='cascade', required=True)
mail_mail_id = fields.Many2one('mail.mail', 'Mail', index=True, help='Optional mail_mail ID. Used mainly to optimize searches.')
# recipient
res_partner_id = fields.Many2one('res.partner', 'Recipient', index=True, ondelete='cascade')
# status
notification_type = fields.Selection([
('inbox', 'Inbox'), ('email', 'Email')
], string='Notification Type', default='inbox', index=True, required=True)
notification_status = fields.Selection([
('ready', 'Ready to Send'),
('sent', 'Sent'),
('bounce', 'Bounced'),
('exception', 'Exception'),
('canceled', 'Canceled')
], string='Status', default='ready', index=True)
is_read = fields.Boolean('Is Read', index=True)
read_date = fields.Datetime('Read Date', copy=False)
failure_type = fields.Selection(selection=[
# generic
("unknown", "Unknown error"),
# mail
("mail_bounce", "Bounce"),
("mail_email_invalid", "Invalid email address"),
("mail_email_missing", "Missing email address"),
("mail_smtp", "Connection failed (outgoing mail server problem)"),
], string='Failure type')
failure_reason = fields.Text('Failure reason', copy=False)
_sql_constraints = [
# email notification: partner is required
('notification_partner_required',
"CHECK(notification_type NOT IN ('email', 'inbox') OR res_partner_id IS NOT NULL)",
'Customer is required for inbox / email notification'),
]
# ------------------------------------------------------------
# CRUD
# ------------------------------------------------------------
def init(self):
self._cr.execute("""
CREATE INDEX IF NOT EXISTS mail_notification_res_partner_id_is_read_notification_status_mail_message_id
ON mail_notification (res_partner_id, is_read, notification_status, mail_message_id);
CREATE INDEX IF NOT EXISTS mail_notification_author_id_notification_status_failure
ON mail_notification (author_id, notification_status)
WHERE notification_status IN ('bounce', 'exception');
""")
self.env.cr.execute(
"""CREATE UNIQUE INDEX IF NOT EXISTS unique_mail_message_id_res_partner_id_if_set
ON %s (mail_message_id, res_partner_id)
WHERE res_partner_id IS NOT NULL""" % self._table
)
@api.model_create_multi
def create(self, vals_list):
messages = self.env['mail.message'].browse(vals['mail_message_id'] for vals in vals_list)
messages.check_access_rights('read')
messages.check_access_rule('read')
for vals in vals_list:
if vals.get('is_read'):
vals['read_date'] = fields.Datetime.now()
return super(MailNotification, self).create(vals_list)
def write(self, vals):
if ('mail_message_id' in vals or 'res_partner_id' in vals) and not self.env.is_admin():
raise AccessError(_("Can not update the message or recipient of a notification."))
if vals.get('is_read'):
vals['read_date'] = fields.Datetime.now()
return super(MailNotification, self).write(vals)
@api.model
def _gc_notifications(self, max_age_days=180):
domain = [
('is_read', '=', True),
('read_date', '<', fields.Datetime.now() - relativedelta(days=max_age_days)),
('res_partner_id.partner_share', '=', False),
('notification_status', 'in', ('sent', 'canceled'))
]
return self.search(domain).unlink()
# ------------------------------------------------------------
# TOOLS
# ------------------------------------------------------------
def format_failure_reason(self):
self.ensure_one()
if self.failure_type != 'unknown':
return dict(type(self).failure_type.selection).get(self.failure_type, _('No Error'))
else:
return _("Unknown error") + ": %s" % (self.failure_reason or '')
# ------------------------------------------------------------
# DISCUSS
# ------------------------------------------------------------
def _filtered_for_web_client(self):
"""Returns only the notifications to show on the web client."""
def _filter_unimportant_notifications(notif):
if notif.notification_status in ['bounce', 'exception', 'canceled'] \
or notif.res_partner_id.partner_share:
return True
subtype = notif.mail_message_id.subtype_id
return not subtype or subtype.track_recipients
return self.filtered(_filter_unimportant_notifications)
def _notification_format(self):
"""Returns the current notifications in the format expected by the web
client."""
return [{
'id': notif.id,
'notification_type': notif.notification_type,
'notification_status': notif.notification_status,
'failure_type': notif.failure_type,
'res_partner_id': [notif.res_partner_id.id, notif.res_partner_id.display_name] if notif.res_partner_id else False,
} for notif in self]