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Impacted = base, mail, mass_mailing(_sms), test_mail_sms, test_mass_mailing This PR adds support to receive sms delivery reports. Before this PR, an SMS was considered 'sent' when successfully handled by the third party. The user couldn't know if/when an SMS was actually sent for delivery or delivered to the recipient's device. This was similar to the behavior for emails as delivery reports are not commonly used (and not supported in Odoo). With this work, the SMS `pending` state is introduced in mail, mass_mailing, sms and mass_mailing_sms contexts although only fully used in the latter two modules (+tests of course). Because of the huge cost related to upgrading very large existing databases, the following compromises were made: 1. An email and sms notification/trace SENT means DELIVERED. Those that are sent but NOT DELIVERED are PENDING. The difference between email and sms traces reinforced with this PR is that an email sent will be counted as "sent" ~ "delivered" unless an error is returned for emails while for SMS it can only be reached if a delivery report is received. 2. The Link between an SMS uuid (shared with trusted parties) and the tracking records (notifications or traces) is done via an explicit relationship table (sms_tracker) instead of via a new field. This however allowed to nicely concentrate the state update logic. A `process` state is added to represent an intermediate step in the sending process, such as held at IAP for SMS. Additionally, we propose the removal of sms foreign keys with `mail.notifications` and `mailing.trace` records as they are not useful in the flows and prevented us from deferring the deletion of potentially many records with a cron job. In the last commit, we refactor the SMS to not be a model (in env) but a "regular" python class. Task-2560666 closes odoo/odoo#133392 Related: odoo/enterprise#46996 Related: odoo/upgrade#5164 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Odoo
Odoo is a suite of web based open source business apps.
The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, ...
Odoo Apps can be used as stand-alone applications, but they also integrate seamlessly so you get a full-featured Open Source ERP when you install several Apps.
Getting started with Odoo
For a standard installation please follow the Setup instructions from the documentation.
To learn the software, we recommend the Odoo eLearning, or Scale-up, the business game. Developers can start with the developer tutorials