David Beguin
110d37a31d
Session Statistics : To keep only the operators, add a join to im_livechat_channel_im_user that keeps the link between who is the operator for which channel. Operator Report : To keep only the users that have really participated to the channel, add a join to mail_channel_partner_table that keeps the link between who participate to which channel. The report are only taking into account current operators. If, on a livechat channel, an operator is removed and another user is set as operator for ths channel. this new operator will have the stats of the removed operator. This will stay like this until we add a field that records who is the operator at the time the discussion. This field should be added on mail_channel_partner table and should be a role. So if a user is no more operator, he will still be flagged as operator of this particular discussion. Task ID 1883227 closes PR #26995
Odoo
Odoo is a suite of web based open source business apps.
The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, Purchase Management, ...
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For a standard installation please follow the Setup instructions from the documentation.
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