jat-odoo 0b1a27a3c7 [REF,IMP] project,project_issue,rating: Handle ratings more efficiently
Purpose:

For our internal project management, we would like to track the customer
satisfaction on the open projects. We send them an email every one or 2
weeks allowing them to give a feedback by clicking on one of 3
smileys: Happy, Average, Angry. They can also put a additional explanation.

We already have something similar which is working on livechat with a
unusable reporting, and on issues but unusable. Our project are managed by tasks.

Specification:
- On the project : Selection fields : (Periodical Rating or Rating on Stage)
  + Fields to choose the period if periodical
- On the stage : email_template_id field.
- IF :
---> Periodical : Send an email to all the customers for the tasks on this stage periodically
---> On Stage : Send an email to the customer's tasks when the task reaches the stage
- That way, it's impossible to send a satisfaction request both periodically and sequentially.
  FP request
- Who is the customer : The customer on the task OR the customer on the related sales order
  OR the customer on the projet OR nobody
- The last feedback is displayed on the task kanban card (Thumb up, down, or neutral)
- On the project kanban card, the customer satisfaction is displayed. This is the simple
  mean of all the previous ratings.
2016-07-01 14:05:03 +02:00
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2016-05-27 12:05:58 +02:00

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Odoo

Odoo is a suite of web based open source business apps.

The main Odoo Apps include an Open Source CRM, Website Builder, eCommerce, Warehouse Management, Project Management, Billing & Accounting, Point of Sale, Human Resources, Marketing, Manufacturing, Purchase Management, ...

Odoo Apps can be used as stand-alone applications, but they also integrate seamlessly so you get a full-featured Open Source ERP when you install several Apps.

Getting started with Odoo

For a standard installation please follow the Setup instructions from the documentation.

If you are a developer you may type the following command at your terminal:

wget -O- https://raw.githubusercontent.com/odoo/odoo/9.0/odoo.py | python

Then follow the developer tutorials

For Odoo employees

To add the odoo-dev remote use this command:

$ ./odoo.py setup_git_dev

To fetch odoo merge pull requests refs use this command:

$ ./odoo.py setup_git_review
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