Remove unused parameters, trying to keep a simple API. Those are not used,
probably coming from old usage of rating module. Subtype, composition mode
and email layout XMl ID are never set. Until further requirements better
fallback on default values.
We also also clean a context key usage while passing by, as it is not used
in standard codebase anymore.
Task-2710804 (Mail: Clean MailThread Posting API)
closesodoo/odoo#106024
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
- Deprecated `norecompute` (on Environment class) because it is useless
and do nothing.
- Deprecated `cache_restart` (`res.company`) because `clear_caches` do
the stuff.
- Deprecated `write_company_and_print_report` (`res.company`) because
since https://github.com/odoo/odoo/pull/33863/, it is unused
- Deprecated `open_company_edit_report` (`res.company`) because since
25f7040998, it is unused.
Part-of: odoo/odoo#99550
The goal of this task is to review the copywriting of the tooltips
because some of them are not correct in English and others are not
valid anymore. This is also a good opportunity to make an inventory
of the tooltips we have and to add some that could be missing.
task-2860991
closesodoo/odoo#102179
X-original-commit: 5e4cf8f9f6a4372f45aa04a5965f8073bb4ea68a
Related: odoo/enterprise#32298
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
Co-authored-by: Mahendra Barad <mba@odoo.com>, Prakash Prajapati <ppr@odoo.com>
As message_notify can be done on empty recordset, message.res_id and
message.model can be Falsy. During filtering on rating messages, we need to
prevent the code to crash when filtering on those two properties and filter out
messages that are not linked to any record.
Task-2850521 (Knowledge: trash management)
closesodoo/odoo#99436
Related: odoo/enterprise#30908
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose
=======
When someone receives an email with a rating request, he can click on a
smiley. But if he does not write a feedback, nobody is notified. This means
some rating as somehow lost and people are not notified of it.
Specifications
==============
Now, when the user clicks on the smiley, a message is posted but notifications
are not yet sent. This uses the new ``mail.message.schedule`` mechanism added
in this PR. It gives the user some time to write their feedback and send it.
If they write and submit a feedback, the notification process is launched.
Emails and inbox notifications are created and sent.
If they don't write a feedback notification process is launch after 2 hours.
Testing
=======
Some cleaning is done in tests, notably to split some fields tests from
performance test. A bit performance test is also split into sub tests in
order to better understand queries.
Task-2207626 (Rating: Log ratings, post feedbacks)
Part-of: odoo/odoo#95623
Co-authored-by: Thibault Delavallée <tde@odoo.com>
* = calendar, im_livechat, rating, snailmail, test_discuss_full, test_mail,
website_livechat
Distinction between "replace" and "insert-and-replace" can be guessed based on
the type of the provided data.
task-2957295
closesodoo/odoo#98404
Related: odoo/enterprise#30580
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
Running tests for `project` module only fails with the following error:
```
2022-08-02 08:19:41,777 5669 ERROR testdb odoo.addons.project.tests.test_project_report: FAIL: TestProjectReport.test_avg_rating_measure
Traceback (most recent call last):
File "/build/odoo/saas-15.3/addons/project/tests/test_project_report.py", line 22, in test_avg_rating_measure
self.assertEqual(self.task_1.rating_last_value, 5.0)
AssertionError: 4.0 != 5.0
```
With the ORM flush mechanisms when multiple ratings are created at once
they all have the same `create_date` and/or `write_date`, this commit
ensure the order is deterministic.
closesodoo/odoo#97691
X-original-commit: 567d27cc600bdbb39d62e7aa75b37d48b33d27a5
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit aims at removing unuseful help message to:
1/ reduce translators work, to focus on more useful translations
2/ not sending unuseful information in load_views
3/ reduce help message to useful messages, so that we can mark
fields having a tooltip in the future UI.
4/ some cleanup of existing messages too
The main use cases:
- REMOVED: help redundant with the field name, providing no extra info
- MOVED TO COMMENT: technical help messages, that should not be in UX
closesodoo/odoo#97279
Signed-off-by: Fabien Pinckaers <fp@odoo.com>
When submitting a rating without submitting a feedback, the value of the field "rating_last_value" is not updated, because the rating values are not yet updated in the database when the method _compute_rating_last_value is called.
Steps to reproduce
------------------
The following steps are for an helpdesk ticket, but it should behave the same way on all models implementing the rating mixin.
1. Create a ticket in a team with a stage with the default rating email template.
2. Move it to the stage with the template (it should create a rating email)
3. Use the email to submit a rating.
4. When you get to the feedback page, close it without doing anything.
5. Go to your ticket's form view => the rating you submitted correctly appears in the stat button.
6. Go back to the team, and filter tickets by "No Rating" => your ticket appears, despite having a rating.
Expected behavior
-----------------
The field "rating_last_value" should have the value of the last rating submitted.
Technical
---------
This commit adds a flush right before the SQL query in `_compute_rating_last_value` to make sure the rating values are up to date in the database before the query is executed.
It also updates the test for rating submissions to also check the rating_last_value, and creates a new test for the route currently used in the first step of a rating.
Task-2880707
closesodoo/odoo#93846
X-original-commit: 2b3b840cdb2721759552c6b0003bcd2a69c9b34f
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: Larcin Vincent (vila) <vila@odoo.com>
* = im_livechat, test_mail_full
Display the rating changes that generate a notification under the systray.
Using the rating faces to represent the result.
task-2794182
closesodoo/odoo#89537
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
From 40 ms to 0.3 ms
From 1440 to 1341 request when crating 100 SO
Before this commit, the res_id field of the rating mixin was a simple integer.
It worked but the cache of the rated record was not be updated when new rating
were created.
This commit change it to a Many2oneReference to improve this behavior.
closesodoo/odoo#90968
X-original-commit: 1a6dd617a3c3be106e6fc7f1924243bca368edf7
Related: odoo/enterprise#27143
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
Signed-off-by: Arnaud Joset <arj@odoo.com>
Purpose is to lessen access to internal methods and make them private. No
need to expose internal computation.
Task-2812665 (Rating: Cleanup rating flow code)
Part-of: odoo/odoo#80707
PURPOSE
Cleanup code and flow of customer rating: routes, rating_apply, rating and
message creation and update.
SPECIFICATIONS
Cleanup code about rating controllers and rating_apply. Notably correctly
link a message to a rating once a feedback is posted, whatever the flow.
Update ``rating_apply`` to use either a token, either an existing rating to
udpate it and post a message. Always link the message and the rating to
be sure DB data are coherent.
This requires an update in several demo data to correctly set tokens on
ratings and use it in calls to ``rating_apply`` done in xml files.
Extract default subtype computation of rating_apply in a sub-method to allow
setting this parameter without having to deal with ``rating_apply`` details.
CODE CLEANUP
Split behavior that is generic but actually used only in project about stage
update based on rating. Move it directly in project. As it is used only once
and as generic approach is hardcoded based on fields names better keep it
localized.
Task-2812665 (Rating: Cleanup rating flow code)
Part-of: odoo/odoo#80707
This commit modifies most of the usages of read_group and uses
_read_group instead. _read_group doesn't join automatically on the
many2one fields when no order_by is specified, making it more performant
when the "name" of the many2one is not relevant, which is the case for
most back-end cases
closesodoo/odoo#84908
Task-id: 2479334
Related: odoo/enterprise#24877
Signed-off-by: Raphael Collet <rco@odoo.com>
This commit removes the rating `rating_last_value` field as it is no
more used in odoo.
closesodoo/odoo#84784
Related: odoo/upgrade#3257
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
When hovering the number of stars of a course in front-end, for instance,
one can see "4,16666666666667 stars on 5". This is not very convenient.
The number is rounded up to two decimals instead. -> "4,17 stars on 5".
Same fix is done in backend in slides-specific kanban view of ratings. Value
is now rounded.
Finally _rating_get_repartition is fixed round values to the nearest half
value. We generally receive integer values between 0 and 5 but other values
may exist. Getting a repartition rounded at nearest half integer is sufficient
notably when looking at star-based display which covers only complete or half
complete stars.
Task-2728564
Part-of: odoo/odoo#82792
Co-authored-by: Noé Antoine <nan@odoo.com>
Co-authored-by: Thibault Delavallée <tde@odoo.com>
Purpose is to try to have a single entry point when dealing with rating
values. Also fix incoherency introduced with odoo/odoo@32ba417549 where grades
are not coherent in all computation. This new computation seems better as
bad is now limited to <= 1 everywhere.
Task-2728564
Part-of: odoo/odoo#82792
It currently holds two different mixins. Let us split it into two files in
order to have a file per model. Also a quick reordering of rating model is
performed just to sort a bit things
Task-2728564
Part-of: odoo/odoo#82792
This commit adds a rating text field called `rating_avg_text` to display
a text based on the value of `rating_avg` field in `rating.mixin` model.
Here is the text displayed based on the value of `rating_avg`:
1. 'Satisfied' if the `rating_avg >= 3.66`
2. 'Okay' if the `2.33 <= rating_avg < 3.66`
3. 'Dissatisfied' if the `1 <= rating_avg < 2.33`
4. 'No Rating' if the `rating_avg < 1`
Before this commit, we use the `rating_percentage_satisfaction` field to display
the customer satisfaction of the project. The problem is this field is
not really a rating average. This field returns the percentage of
satisfied ratings over the total number of ratings.
This commit changes the using of `rating_percentage_satisfaction` field
by the `rating_avg` to only use the rating average to really know if
globally the customers are happy of a project or not.
task-2671848
Closes#81027
Before this commit, we don't have any filters to the models using the
parent.rating.mixin to know if the customers are globally satisfied or
not to the projects for instance.
This commit adds the `rating_avg` field to compute the average of all
ratings linked to the parent model (in our example, `project.project`
model). This field is also used in the project search view to add 3
filters.
1. satisfied: projects with an average customer satisfaction between 66%
and 100%.
2. okay: projects with an average customer satisfaction between 33% and
65%.
3. dissatisfied: projects with an average customer satisfaction between
0% and 32%.
Another filter is added to find all projects without any ratings linked,
called `No Rating`.
task-2671848
Closes#81027
Beforer this commit, we display a emoji to show if the customer is
satisfied, okay or not for the task via the last rating value. The
problem is we use only the value for the last rating for each task.
This commit uses all ratings for each by using the average of rating
value for each task to know if all the customers that done a rating are
satisfied or not.
Moreover, we add 4 filters in the project.task model using the average
of rating values.
1. Satisfied => rating_avg >= 3.66
2. Okay => 2.33 >= rating_avg < 3.66
3. Dissatisfied => rating_avg < 2.33
4. No rating => show the tasks without any ratings.
task-2671848
Closes#81027
In this commit, we add the 'rating' field to the list view of 'project.task'.
Also, make the field optional and hidden by default.
rating_text field will be used to search tasks and tickets by rating text.
closes#78973
task-2667754
Related: odoo/upgrade#3031
Related: odoo/enterprise#21880
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
When a rating is posted in the chatter, the alt text for the image is displayed as a score out of 10.
However, the maximum score a rating can have is 5.
This commit changes the alt text to display a score out of 5 instead.
closesodoo/odoo#80753
X-original-commit: 42848c6c3d17de59adb85bf6622f629809cb37c4
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
RATIONALE
Currently we can specify email used for notification layouting through context
use in mail composer. It is then propagated to message_post, stored on
mail.message and used to encapsulate emails sent based on posted messages.
SPECIFICATIONS
On template model: rename ``notif_layout`` parameter of ``send_mail`` to
``email_layout_xmlid`` to be coherent with naming used in other parts of the
code. Moreover it better indicates we expect an xml id.
On rating model: rename ``notif_layout`` parameter of ``rating_send_request``
to ``email_layout_xmlid``, for the same reasons as above.
In various wizards: support ``email_layout_xmlid`` context key when no field
is available, notably because this is still done manually in some wizards
like survey invite. Keep a fallback on ``notif_layout`` but remove support of
``custom_layout`` deprecated since quite a long time.
Task-2621326 (Mail: add 'view' button in 'light notification template')
Task-2647302 (Mail: add layout field in composer)
Part-of: odoo/odoo#76418
* = hr_timesheet, sale_project, test_main_flows
Smaller changes:
- Projects created on the fly (through `name_create`) will now come with a
default `new` stage in order for them to not be empty.
- Removed task auto assign upon creation besides in FSM's 'My tasks' menu.
- Allow the reordering of projects without needing to group by
anything.
- Make `project.task`.`description` and `project.tags`.`name`
translatable.
- Disable the creation of records in the view when clicking on `Tasks
in recurrence` stat button.
- Track the planned date of the task in the chatter
- Disable the creation of records in the view when clicking on
'invoices' stat button and add the kanban view to that action.
- Make milestones completely available to regular project users.
- Remove the 'Documents' button in the project's kanban settings menu.
- Add kanban, pivot and graph views to the 'Hours Recorded' stat button
on projects
- Add the calendar view on the 'Hours Forecast' stat button on projects
- The 'Sales Orders' stat button on the `project.project`'s form view
will now display the amount of sales order linked to the whole
project. So the one linked to the project itself if it exists + all
the tasks. It will also open them, form view if 1 else list view.
- Fix a typo in the settings 'projets' => 'projects'
- The analytic account of the project will now be assigned to the
sales order when a task is created through the 'Create a task in an
existing project' option.
Changed the portal task view to include a sidebar similar to sales
orders, with a simple menu leading to different parts of the screen.
Changed the `project.task` 'rating' stat button:
- The icon will now represent the latest review.
- The action will directly lead to the record's form view if there is
only 1 rating.
- Make some fields readonly in the form view.
- Display the % of satisfaction instead of the number of ratings.
Reorder all stat buttons on the `project.task` form view in this order:
- Products, Worksheet, Sales Order(s), Invoices, Ratings, Hours
Forecast, Parent Task, Tasks in recurrence, Tickets, Quotations and
lastly Customer Preview
Make the status of the project editable directly through the kanban
view. A new widget has been added to handle that properly. When editing
the status through that means, a `project.update` will be created with
the current date and the appropriate status. In addition to that a new
status has been added (only on `project.task`, not `project.status`)
namely `to_define` in order to differentiate new and running projects.
Projects now start with the `to_define` status.
The `project.project`'s rating stat button has been changed in the
following ways:
- The icon will now change in function of the satisfaction percentage,
smile above 66%, meh between 33% and 66% and frown below 33%.
- The color will also change depending on the rate, smile is green, meh
is orange and frown is red.
- The ratings will now be in function of the last 30 days instead of
all time and the action will also filter on those 30 days.
- Change the action name from 'Rating' to 'Ratings'.
`project.project` ticket stat button:
- Will now open the form view when there is only one record.
- Added the activity view.
- Disable the creation of new records.
- Rename the action to 'Tickets'.
Closes: odoo/odoo#75269
See: odoo/enterprise#20334
Task ID: 2611006
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
Purpose
=======
This commit changes a conversion variable
`RATING_LIMIT_SATISFIED` in order to follow a new conversion:
> 5/4 := Satisfied
> 3 := Okay
> 2/1 := Dissatisfied
Specifications
==============
This commit only changes the variable in order to limit the
modifications made to the `rating` module/models.
This is done in order to change the faces displayed for each review/rating
without impacting the statistics. The ratings/reviews will have the same values
as before but will only get a different conversion if higher than 4.
task-2597345
See odoo/enterprise#20480
See odoo/upgrade#2784
Part-of: odoo/odoo#75646
Purpose of this commit is to globally improve code performance by limiting
search impact by
* adding limits when only first found record id used;
* avoid unnecessary searches when record set can be filtered instead;
* using cache when accessing ir.model;
Task-2638444
PR odoo/odoo#76005
Co-Authored-By: Thibault Delavallée <tde@odoo.com>
Co-Authored-By: Victor Feyens <vfe@odoo.com>
The purpose of this commit is to make improvements in ratings
views.
so in this commit did the following changes:
Graph View
- rename 'Rating Value' to 'Rating Value (/5) in measures
- remove 'document' and 'parent document' measures
Kanban view
- only display the name of the rated operator, not his company
list view:
- resequence the fields and change attrs
search view:
- added various filter
Related Enterprise PR: https://github.com/odoo/enterprise/pull/19415closesodoo/odoo#72965
Taskid: 2531491
Related: odoo/enterprise#19415
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
PURPOSE
In livechat, rating emojis(happy, neutral and sad) display with percentage of
how happy visitors are with the particular channel, click on that will show all
ratings of livechat channels and stat button is visible while creation, if it
has no rating.
SPECIFICATION
Add one computed field "rating_count" for the model 'rating.parent.mixin' which
shows the total rating amount of a particular channel and based on that field
invisible the stat button when the count is 0.
Also, display only happy face emoji with the percentage of happiness on
the kanban view of livechat channel, click on that will only display ratings of
the particular channel.
Task- 2471714
closesodoo/odoo#67336
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
RATING
Rating texts currently have a negative skewness. Indeed apart top rating
all ratings have a negative feeling. In this commit we update them
to match more closely a 1-5 range from dissatisfied to satisfied, ok being
the middle value.
PROJECT
Filter customer rating were taking in account ratings from first e-mail
instead of current satisfaction.
IM LIVECHAT
Livechat did not catch feedbacks without comment.
Task ID-2439720
COM PR odoo/odoo#66992
ENT PR odoo/enterprise#16757
Rating values have been reviewed to be between 1 and 5 but not in livechat apps.
This commit align rating values.
Task ID-2301261
PR odoo/odoo#60549
X-original-commit: ed408d45e8d35eff94a73e37183cbf2e91833f15
Fix issues in livechat display
* rename Rated user filter into Rated Operator
* add padding to improve readability of the feedback screen in the livechat
window.
* fixed URL in placeholders to match existing "contactus" page URL
Task ID-2301261
PR odoo/odoo#60549
X-original-commit: 60e27876bb7ccdd6a6f871db82d44ac194b6f739
Before this commit, the last rating value returned was not the last
consumed one.
closesodoo/odoo#61868
Taskid: 2260685
X-original-commit: 5fd11c46a4a12ffb977b15511e6eaf744cd8e0b6
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
Signed-off-by: Kevin Baptiste <kba@odoo.com>
Currently rating globally allows 3 values for customers through email
requests: 5, 3 and 1. Through other means (frontend use of rating widget)
values from 5 to 1 are possible.
Only 5 is considered as a valid value for parent container satisfaction.
This leads to strange situation where a document with 4, 4, 4 and 5 has
only 25% of satisfaction.
This is considered as a bit harsh. In this commit we move the "satisfied"
limit of parent container as being above the "ok" value (aka, 4 and 5).
X-original-commit: c884a29b6b0f2cbc8b0aebbaed93d6f211621d1d
Mainly transifex issues but also some errors found through 'grep' checks.
Fix typos and obscure english strings in xml contents, fields strings/helps, some docstrings, ...
ensuring correct translations base (and fallback when translations isn't available).
closesodoo/odoo#57276
X-original-commit: 4214f05d454bca2b60fda3a288d529c098e84f77
Related: odoo/enterprise#13053
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
Signed-off-by: Victor Feyens (vfe) <vfe@odoo.com>
Main flow tour mobile was still deactivated when #55995 was merged.
For a strange reason, a compute is called with a newId in mobile and not in the base
version of the main flow tour. This commit fixes the compute to handle such a case.
closesodoo/odoo#56281
Signed-off-by: Xavier Dollé (xdo) <xdo@odoo.com>
In an app using rating (e.g. eLearning), get 3 ratings:
- A 5-star review
- A 3-star review
- A 0-star review
The average is 2.5 stars, while it should be 4 stars.
This happens because the 0-star review is taken into account in the
average computation, while it shouldn't. Indeed, zero star means no
review.
We apply the same login than:
https://github.com/odoo/odoo/blob/0028a602bea6a48aaa2747127ec075394732b324/addons/rating/models/rating_mixin.py#L205
opw-2290617
closesodoo/odoo#54279
X-original-commit: 4f7981f80fb55ab4bf8b30d137e45b4fda4013cd
Signed-off-by: Nicolas Martinelli (nim) <nim@odoo.com>
- Rename the 'Use Rating on Project' feature into 'Customer Ratings'
- Rename the 'Set Email Template to Stages' link to 'Set a Rating Email Template on Stages'
- Add an optional list view for the Stages menu
- display warning if the rating_template_id field is set and if one of the selected project_ids doesn't have the rating_status field set to true
- Project form view revamp
- rename the '% on tasks' stat button into 'Customer Satisfaction'
- Remove the 'no option' for the rating frequency field because it is required
- project form : Add a 'Go to Website' stat button
- Project dashboard: remove the 'Customer Ratings' menu item in more
- Ratings page: the 'Last 30 days' filter include ratings from today
- remove the Appointment / Helpdesk Customer Satisfaction / Live Support menu items
TASK ID : 1251
Issue
- Install eLearning
- Delete a rating
- Go to the course page, review tab
Only the stars disappeared.
Cause
Review = rating + message, the rating is the stars and
publisher_comment
So this is normal if the review is not completely deleted
Solution
Seen with SBU and he said that the message should be deleted
too.
OPW-2181568
closesodoo/odoo#44529
X-original-commit: 1f41c7ae9de061ec861a3a3db9c403510861cc76
Signed-off-by: Nicolas Martinelli (nim) <nim@odoo.com>
Fix the access error you could get when filtering on ratings when not logged
in or when the user has no rights to access ratings.
How to reproduce: filter on channel review ratings in eLearning frontend
when being anonymous le portal.
As rating is a technical model, we have to first retrieve messages linked
to that rating value and afterwards return a new domain used to build
the final search.
Task ID : 2167776
PR : #42847closesodoo/odoo#44380
X-original-commit: 7a241e9c21046dababc2744dd94b0c47e2d8a931
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>