Replace all the calls to get_resource_path to the better file_path or
directly use file_open when not needed
Doing both a get_resource_path and file_open means checking twice that
the file exists.
Doing a simple path concatenation before a file_open is safe.
If given to another method (e.g. etree.parse), calling file_path is
the prefered method.
Note that get_resource_path used to return False when the file does
not exists while file_path/file_open raises a FileNotFoundException
closesodoo/odoo#135607
Related: odoo/upgrade#5187
Related: odoo/enterprise#47475
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
Rationale
=========
Since v8, the `display_name` field is present on all models. By default,
`display_name` uses `name_get` which has pretty much the same purpose
(return record name used by the web client). Gradually, many (backend)
developers (and the ORM: https://github.com/odoo/odoo/commit/6da1c3ac4c036eac289597602976538e243cb939)
started using `display_name` (more convenient than
`record.name_get()[0][1]`) but it still had the `name_get` override.
It becomes more complex than necessary and poeple start to misunderstand
the two (and sometimes override both, leading to inconstiencies between
`display_name`/`name_get`).
To simplify the ORM and the API, we decided to keep only one of them,
the `display_name` field:
- It is much more convenient from a backend point of view
(`record.name_get()[0][1]` vs `record.display_name`)
- It is cached during the same transaction (and invalidated if
its dependencies change)
- It can be overridden like any other compute field (override
`_compute_display_name` with any extra dependencies)
- `name_get` is replaced by `read(['display_name'])`
(API perceptive), which can actually be more efficient
(if `display_name`'s depends are correct, the ORM will only fetch the
fields it needs instead of every prefetchable field)
Changes
=======
- Deprecates `name_get` for the v17 and based the method on
`display_name` (the opposite of before)
- Converts all usage of `name_get`
- Overrides of `name_get` are now overrides of `_compute_display_name`
- For `res.partner`, rename the field store `display_name` into
`complete_name` because `display_name` context-dependent and it makes
no sense to have a compute store that is context-dependent.
- Previously, it was possible to return multiple names for the same
record with `name_get`, but it was tricky and most of the usage of
this `name_get` didn't take this into account. The only example of
this is the `name_get` of `product.product`
(now use `", ".join(<names>)`).
Part-of: odoo/odoo#122085
Current rule to edit publisher fields (comment, ...) is to have the editor
group. However when having only portal, this group does not exist. The
feature should work as a standalone feature without depending on website.
The rule is then updated as follow: either the current user belongs to the
editor group (if it exists), either it can write on the related record
(given res_model / res_id).
Currently no crash in standard addons occur because its main usage is in
eLearning application, where editor can answer and update publisher comment
from the frontend (course review).
Task-3322905
Part-of: odoo/odoo#121104
*: account, crm, hr_recruitement, im_livechat, point_of_sale,
project, sale_management, website_sale
Purpose
=======
Now, the KPI are computed based on their `company_id` and not based
on the current company. If no company is set on the digest, we compute
it based on the current company.
The KPIs are computed based on their company. Most of the time, they
will all belong to the same company so we can improve the performance
by computing them in batch.
Task-2827996
See odoo/enterprise/pull/27658
Part-of: odoo/odoo#91945
Various: im_livechat, rating, test_mail_full, website_{sale|slides}
Allows to rate any record extending mail_thread. This change was needed because
rating template could be created for any models, even those not inheriting from
rating.mixin. If sent on a record of such model, it was crashing when the
controllers using rating mixin features were used. This is no longer the case.
This commit moves the code from the mixin rating.mixin to mail.thread and
adapts the test for testing rating submission with and without the mixin.
Base behavior accepts rating and provides an access to ratings through the
'rating_ids' field. Rating.mixin inherits now from mail.thread to ease
computation, and adds statistics and some advanced capabilities.
Inheritance of some model have been reordered now that rating is build on
top of mail.thread.
Task-2674649
Part-of: odoo/odoo#103966
Followup of odoo/odoo#95623 (introduce scheduled message notification) as well
as odoo/odoo#99482 (support scheduled datetime from template to composer in
both comment and mailing modes).
Task-3093257 (Mail: The Composer Update)
Part-of: odoo/odoo#107356
Currently when using the composer to create a mass mailing emails are sent
directly, unless scheduled date is in the future.
With this commit it is now controllable through a field like what has been
done on SMS composer. Its default behavior is the same as before
* posting on a monorecord: force send notification emails;
* posting on multirecords: use the queue (force_send=False parameter given
to message_post and propagated to _notify_thread);
* mass mailing: use force send to send emails directly;
Usage of mail_notify_force_send context key is also removed when possible
as it is a standard parameter of posting API.
Task-3132710 (Mail: Configurable composer)
Part-of: odoo/odoo#99482
RATIONALE
Purpose of this commit is to cleanup main post helpers and have a more easy
and understandable way of calling them.
SUMMARY
We now have two main API methods, based on business flow: either posting
on documents, either sending a mass mailing. Indeed those two flows are
different
* post: create message, then launch notification process by taking into
account subtype, followers, ...
* mail: create mails in batch with recipients being based on template or
given partners. No notifications is involved, only maybe traces if a
mass mailing is linked
Delegate QWeb rendering to the render mixin (i.e. _render_template_qweb_view)
in order to have a single point to forge evaluation context and re-use
existing rendering code.
SPECIFICATIONS
Main API helpers are now
* ``message_post_with_source``: (batch) post on records, using an ir.ui.view
(given a record or its xml id) or a mail.template record (given a record or
its xml id). When using a template, a composer is called to post on each
record (as batch post is not yet supported). When using a view, a direct
call to message_post using the rendered bodies is done, one record at a
time.
* ``message_mail_with_source``: send a mass mailing on records, acting like
invoking the mail composer in mass mode. Same arguments are valid, either
a reference to a view, either a reference to a mail template.
Other helpers are
* ``_message_log_with_view``: (batch) log on records, using an ir.ui.view
to render the body using QWeb (no notification process);
* ``_message_log(_batch)``: (batch) log on records (no notification process);
* ``message_notify``: notify partners on records (creating notifications
specifically for some people while message itself is not displayed in
chatter);
Code migration
* ``message_post_with_template`` in "mass mode": use ``message_mail_with_source``
and set the template record as source;
* ``message_post_with_template`` in "comment" mode: use ``message_post_with_source``
and set the template record as source;
* ``message_post_with_view``: its main usage was to post on a document, in which
case it generally can be replaced by ``message_mail_with_source`` using
the view reference as source;
Task-2710804 (Mail: Clean MailThread Posting API)
Part-of: odoo/odoo#99482
Purpose of this commit is to clearly check input of ``message_post`` method
and its main helpers in order to prevent wrong usage of message post API.
Some values used to populate message fields should not be set directly when
posting or logging messages. Indeed they may be part of other process (like
notification process managed by ``_notify_thread``, or could be setup by
custom routes like 'reaction_ids', or custom usage of 'model' and 'res_id'
that could conflicts with record on which methods are called).
We therefore add checks and cleanup in those methods to be sure the API
is used as intended and avoid unwanted side effects.
Task-2710804 (Mail: Clean MailThread Posting API)
Part-of: odoo/odoo#99482
RATIONALE
Purpose of this commit is to be explicit in subtype chosen when invoking the
message composer / calling message_post. As default value may not always be
clear, better be explicit in case the composer default value changes.
SPECIFICATIONS
Add explicit references to subtype when it is not obvious what will be the
final subtype, notably when using helpers (post_with_view or template which
uses the composer that is not crystal clear in its subtype management).
In this commit we also add support of XMLID-based subtype when invoking the
composer. A ``default_subtype_xmlid`` context key is transformed into a
``default_subtype_id``, to be used notably in JS where we cannot easily
use a ``ref``-like statement. Post API now also supports 'subytpe_xmlid'
argument allowing to give the xml id and ease calling the methods.
Use ``_xmlid_to_res_id`` to get directly the ID of subtypes in order to
avoid useless queries from ``ref`` that does an exists.
Also remove useless values given to post API, notably author_id that is by
default the current users' partner.
Task-2710804 (Mail: Clean MailThread Posting API)
Part-of: odoo/odoo#99482
Remove unused parameters, trying to keep a simple API. Those are not used,
probably coming from old usage of rating module. Subtype, composition mode
and email layout XMl ID are never set. Until further requirements better
fallback on default values.
We also also clean a context key usage while passing by, as it is not used
in standard codebase anymore.
Task-2710804 (Mail: Clean MailThread Posting API)
closesodoo/odoo#106024
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
- Deprecated `norecompute` (on Environment class) because it is useless
and do nothing.
- Deprecated `cache_restart` (`res.company`) because `clear_caches` do
the stuff.
- Deprecated `write_company_and_print_report` (`res.company`) because
since https://github.com/odoo/odoo/pull/33863/, it is unused
- Deprecated `open_company_edit_report` (`res.company`) because since
25f7040998, it is unused.
Part-of: odoo/odoo#99550
The goal of this task is to review the copywriting of the tooltips
because some of them are not correct in English and others are not
valid anymore. This is also a good opportunity to make an inventory
of the tooltips we have and to add some that could be missing.
task-2860991
closesodoo/odoo#102179
X-original-commit: 5e4cf8f9f6a4372f45aa04a5965f8073bb4ea68a
Related: odoo/enterprise#32298
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
Co-authored-by: Mahendra Barad <mba@odoo.com>, Prakash Prajapati <ppr@odoo.com>
As message_notify can be done on empty recordset, message.res_id and
message.model can be Falsy. During filtering on rating messages, we need to
prevent the code to crash when filtering on those two properties and filter out
messages that are not linked to any record.
Task-2850521 (Knowledge: trash management)
closesodoo/odoo#99436
Related: odoo/enterprise#30908
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose
=======
When someone receives an email with a rating request, he can click on a
smiley. But if he does not write a feedback, nobody is notified. This means
some rating as somehow lost and people are not notified of it.
Specifications
==============
Now, when the user clicks on the smiley, a message is posted but notifications
are not yet sent. This uses the new ``mail.message.schedule`` mechanism added
in this PR. It gives the user some time to write their feedback and send it.
If they write and submit a feedback, the notification process is launched.
Emails and inbox notifications are created and sent.
If they don't write a feedback notification process is launch after 2 hours.
Testing
=======
Some cleaning is done in tests, notably to split some fields tests from
performance test. A bit performance test is also split into sub tests in
order to better understand queries.
Task-2207626 (Rating: Log ratings, post feedbacks)
Part-of: odoo/odoo#95623
Co-authored-by: Thibault Delavallée <tde@odoo.com>
* = calendar, im_livechat, rating, snailmail, test_discuss_full, test_mail,
website_livechat
Distinction between "replace" and "insert-and-replace" can be guessed based on
the type of the provided data.
task-2957295
closesodoo/odoo#98404
Related: odoo/enterprise#30580
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
Running tests for `project` module only fails with the following error:
```
2022-08-02 08:19:41,777 5669 ERROR testdb odoo.addons.project.tests.test_project_report: FAIL: TestProjectReport.test_avg_rating_measure
Traceback (most recent call last):
File "/build/odoo/saas-15.3/addons/project/tests/test_project_report.py", line 22, in test_avg_rating_measure
self.assertEqual(self.task_1.rating_last_value, 5.0)
AssertionError: 4.0 != 5.0
```
With the ORM flush mechanisms when multiple ratings are created at once
they all have the same `create_date` and/or `write_date`, this commit
ensure the order is deterministic.
closesodoo/odoo#97691
X-original-commit: 567d27cc600bdbb39d62e7aa75b37d48b33d27a5
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit aims at removing unuseful help message to:
1/ reduce translators work, to focus on more useful translations
2/ not sending unuseful information in load_views
3/ reduce help message to useful messages, so that we can mark
fields having a tooltip in the future UI.
4/ some cleanup of existing messages too
The main use cases:
- REMOVED: help redundant with the field name, providing no extra info
- MOVED TO COMMENT: technical help messages, that should not be in UX
closesodoo/odoo#97279
Signed-off-by: Fabien Pinckaers <fp@odoo.com>
When submitting a rating without submitting a feedback, the value of the field "rating_last_value" is not updated, because the rating values are not yet updated in the database when the method _compute_rating_last_value is called.
Steps to reproduce
------------------
The following steps are for an helpdesk ticket, but it should behave the same way on all models implementing the rating mixin.
1. Create a ticket in a team with a stage with the default rating email template.
2. Move it to the stage with the template (it should create a rating email)
3. Use the email to submit a rating.
4. When you get to the feedback page, close it without doing anything.
5. Go to your ticket's form view => the rating you submitted correctly appears in the stat button.
6. Go back to the team, and filter tickets by "No Rating" => your ticket appears, despite having a rating.
Expected behavior
-----------------
The field "rating_last_value" should have the value of the last rating submitted.
Technical
---------
This commit adds a flush right before the SQL query in `_compute_rating_last_value` to make sure the rating values are up to date in the database before the query is executed.
It also updates the test for rating submissions to also check the rating_last_value, and creates a new test for the route currently used in the first step of a rating.
Task-2880707
closesodoo/odoo#93846
X-original-commit: 2b3b840cdb2721759552c6b0003bcd2a69c9b34f
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: Larcin Vincent (vila) <vila@odoo.com>
* = im_livechat, test_mail_full
Display the rating changes that generate a notification under the systray.
Using the rating faces to represent the result.
task-2794182
closesodoo/odoo#89537
Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
From 40 ms to 0.3 ms
From 1440 to 1341 request when crating 100 SO
Before this commit, the res_id field of the rating mixin was a simple integer.
It worked but the cache of the rated record was not be updated when new rating
were created.
This commit change it to a Many2oneReference to improve this behavior.
closesodoo/odoo#90968
X-original-commit: 1a6dd617a3c3be106e6fc7f1924243bca368edf7
Related: odoo/enterprise#27143
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
Signed-off-by: Arnaud Joset <arj@odoo.com>
Purpose is to lessen access to internal methods and make them private. No
need to expose internal computation.
Task-2812665 (Rating: Cleanup rating flow code)
Part-of: odoo/odoo#80707
PURPOSE
Cleanup code and flow of customer rating: routes, rating_apply, rating and
message creation and update.
SPECIFICATIONS
Cleanup code about rating controllers and rating_apply. Notably correctly
link a message to a rating once a feedback is posted, whatever the flow.
Update ``rating_apply`` to use either a token, either an existing rating to
udpate it and post a message. Always link the message and the rating to
be sure DB data are coherent.
This requires an update in several demo data to correctly set tokens on
ratings and use it in calls to ``rating_apply`` done in xml files.
Extract default subtype computation of rating_apply in a sub-method to allow
setting this parameter without having to deal with ``rating_apply`` details.
CODE CLEANUP
Split behavior that is generic but actually used only in project about stage
update based on rating. Move it directly in project. As it is used only once
and as generic approach is hardcoded based on fields names better keep it
localized.
Task-2812665 (Rating: Cleanup rating flow code)
Part-of: odoo/odoo#80707
This commit modifies most of the usages of read_group and uses
_read_group instead. _read_group doesn't join automatically on the
many2one fields when no order_by is specified, making it more performant
when the "name" of the many2one is not relevant, which is the case for
most back-end cases
closesodoo/odoo#84908
Task-id: 2479334
Related: odoo/enterprise#24877
Signed-off-by: Raphael Collet <rco@odoo.com>
This commit removes the rating `rating_last_value` field as it is no
more used in odoo.
closesodoo/odoo#84784
Related: odoo/upgrade#3257
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
When hovering the number of stars of a course in front-end, for instance,
one can see "4,16666666666667 stars on 5". This is not very convenient.
The number is rounded up to two decimals instead. -> "4,17 stars on 5".
Same fix is done in backend in slides-specific kanban view of ratings. Value
is now rounded.
Finally _rating_get_repartition is fixed round values to the nearest half
value. We generally receive integer values between 0 and 5 but other values
may exist. Getting a repartition rounded at nearest half integer is sufficient
notably when looking at star-based display which covers only complete or half
complete stars.
Task-2728564
Part-of: odoo/odoo#82792
Co-authored-by: Noé Antoine <nan@odoo.com>
Co-authored-by: Thibault Delavallée <tde@odoo.com>
Purpose is to try to have a single entry point when dealing with rating
values. Also fix incoherency introduced with odoo/odoo@32ba417549 where grades
are not coherent in all computation. This new computation seems better as
bad is now limited to <= 1 everywhere.
Task-2728564
Part-of: odoo/odoo#82792
It currently holds two different mixins. Let us split it into two files in
order to have a file per model. Also a quick reordering of rating model is
performed just to sort a bit things
Task-2728564
Part-of: odoo/odoo#82792
This commit adds a rating text field called `rating_avg_text` to display
a text based on the value of `rating_avg` field in `rating.mixin` model.
Here is the text displayed based on the value of `rating_avg`:
1. 'Satisfied' if the `rating_avg >= 3.66`
2. 'Okay' if the `2.33 <= rating_avg < 3.66`
3. 'Dissatisfied' if the `1 <= rating_avg < 2.33`
4. 'No Rating' if the `rating_avg < 1`
Before this commit, we use the `rating_percentage_satisfaction` field to display
the customer satisfaction of the project. The problem is this field is
not really a rating average. This field returns the percentage of
satisfied ratings over the total number of ratings.
This commit changes the using of `rating_percentage_satisfaction` field
by the `rating_avg` to only use the rating average to really know if
globally the customers are happy of a project or not.
task-2671848
Closes#81027
Before this commit, we don't have any filters to the models using the
parent.rating.mixin to know if the customers are globally satisfied or
not to the projects for instance.
This commit adds the `rating_avg` field to compute the average of all
ratings linked to the parent model (in our example, `project.project`
model). This field is also used in the project search view to add 3
filters.
1. satisfied: projects with an average customer satisfaction between 66%
and 100%.
2. okay: projects with an average customer satisfaction between 33% and
65%.
3. dissatisfied: projects with an average customer satisfaction between
0% and 32%.
Another filter is added to find all projects without any ratings linked,
called `No Rating`.
task-2671848
Closes#81027
Beforer this commit, we display a emoji to show if the customer is
satisfied, okay or not for the task via the last rating value. The
problem is we use only the value for the last rating for each task.
This commit uses all ratings for each by using the average of rating
value for each task to know if all the customers that done a rating are
satisfied or not.
Moreover, we add 4 filters in the project.task model using the average
of rating values.
1. Satisfied => rating_avg >= 3.66
2. Okay => 2.33 >= rating_avg < 3.66
3. Dissatisfied => rating_avg < 2.33
4. No rating => show the tasks without any ratings.
task-2671848
Closes#81027
In this commit, we add the 'rating' field to the list view of 'project.task'.
Also, make the field optional and hidden by default.
rating_text field will be used to search tasks and tickets by rating text.
closes#78973
task-2667754
Related: odoo/upgrade#3031
Related: odoo/enterprise#21880
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
When a rating is posted in the chatter, the alt text for the image is displayed as a score out of 10.
However, the maximum score a rating can have is 5.
This commit changes the alt text to display a score out of 5 instead.
closesodoo/odoo#80753
X-original-commit: 42848c6c3d17de59adb85bf6622f629809cb37c4
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
RATIONALE
Currently we can specify email used for notification layouting through context
use in mail composer. It is then propagated to message_post, stored on
mail.message and used to encapsulate emails sent based on posted messages.
SPECIFICATIONS
On template model: rename ``notif_layout`` parameter of ``send_mail`` to
``email_layout_xmlid`` to be coherent with naming used in other parts of the
code. Moreover it better indicates we expect an xml id.
On rating model: rename ``notif_layout`` parameter of ``rating_send_request``
to ``email_layout_xmlid``, for the same reasons as above.
In various wizards: support ``email_layout_xmlid`` context key when no field
is available, notably because this is still done manually in some wizards
like survey invite. Keep a fallback on ``notif_layout`` but remove support of
``custom_layout`` deprecated since quite a long time.
Task-2621326 (Mail: add 'view' button in 'light notification template')
Task-2647302 (Mail: add layout field in composer)
Part-of: odoo/odoo#76418
* = hr_timesheet, sale_project, test_main_flows
Smaller changes:
- Projects created on the fly (through `name_create`) will now come with a
default `new` stage in order for them to not be empty.
- Removed task auto assign upon creation besides in FSM's 'My tasks' menu.
- Allow the reordering of projects without needing to group by
anything.
- Make `project.task`.`description` and `project.tags`.`name`
translatable.
- Disable the creation of records in the view when clicking on `Tasks
in recurrence` stat button.
- Track the planned date of the task in the chatter
- Disable the creation of records in the view when clicking on
'invoices' stat button and add the kanban view to that action.
- Make milestones completely available to regular project users.
- Remove the 'Documents' button in the project's kanban settings menu.
- Add kanban, pivot and graph views to the 'Hours Recorded' stat button
on projects
- Add the calendar view on the 'Hours Forecast' stat button on projects
- The 'Sales Orders' stat button on the `project.project`'s form view
will now display the amount of sales order linked to the whole
project. So the one linked to the project itself if it exists + all
the tasks. It will also open them, form view if 1 else list view.
- Fix a typo in the settings 'projets' => 'projects'
- The analytic account of the project will now be assigned to the
sales order when a task is created through the 'Create a task in an
existing project' option.
Changed the portal task view to include a sidebar similar to sales
orders, with a simple menu leading to different parts of the screen.
Changed the `project.task` 'rating' stat button:
- The icon will now represent the latest review.
- The action will directly lead to the record's form view if there is
only 1 rating.
- Make some fields readonly in the form view.
- Display the % of satisfaction instead of the number of ratings.
Reorder all stat buttons on the `project.task` form view in this order:
- Products, Worksheet, Sales Order(s), Invoices, Ratings, Hours
Forecast, Parent Task, Tasks in recurrence, Tickets, Quotations and
lastly Customer Preview
Make the status of the project editable directly through the kanban
view. A new widget has been added to handle that properly. When editing
the status through that means, a `project.update` will be created with
the current date and the appropriate status. In addition to that a new
status has been added (only on `project.task`, not `project.status`)
namely `to_define` in order to differentiate new and running projects.
Projects now start with the `to_define` status.
The `project.project`'s rating stat button has been changed in the
following ways:
- The icon will now change in function of the satisfaction percentage,
smile above 66%, meh between 33% and 66% and frown below 33%.
- The color will also change depending on the rate, smile is green, meh
is orange and frown is red.
- The ratings will now be in function of the last 30 days instead of
all time and the action will also filter on those 30 days.
- Change the action name from 'Rating' to 'Ratings'.
`project.project` ticket stat button:
- Will now open the form view when there is only one record.
- Added the activity view.
- Disable the creation of new records.
- Rename the action to 'Tickets'.
Closes: odoo/odoo#75269
See: odoo/enterprise#20334
Task ID: 2611006
Signed-off-by: Laurent Stukkens (ltu) <ltu@odoo.com>
Purpose
=======
This commit changes a conversion variable
`RATING_LIMIT_SATISFIED` in order to follow a new conversion:
> 5/4 := Satisfied
> 3 := Okay
> 2/1 := Dissatisfied
Specifications
==============
This commit only changes the variable in order to limit the
modifications made to the `rating` module/models.
This is done in order to change the faces displayed for each review/rating
without impacting the statistics. The ratings/reviews will have the same values
as before but will only get a different conversion if higher than 4.
task-2597345
See odoo/enterprise#20480
See odoo/upgrade#2784
Part-of: odoo/odoo#75646
Purpose of this commit is to globally improve code performance by limiting
search impact by
* adding limits when only first found record id used;
* avoid unnecessary searches when record set can be filtered instead;
* using cache when accessing ir.model;
Task-2638444
PR odoo/odoo#76005
Co-Authored-By: Thibault Delavallée <tde@odoo.com>
Co-Authored-By: Victor Feyens <vfe@odoo.com>
The purpose of this commit is to make improvements in ratings
views.
so in this commit did the following changes:
Graph View
- rename 'Rating Value' to 'Rating Value (/5) in measures
- remove 'document' and 'parent document' measures
Kanban view
- only display the name of the rated operator, not his company
list view:
- resequence the fields and change attrs
search view:
- added various filter
Related Enterprise PR: https://github.com/odoo/enterprise/pull/19415closesodoo/odoo#72965
Taskid: 2531491
Related: odoo/enterprise#19415
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
PURPOSE
In livechat, rating emojis(happy, neutral and sad) display with percentage of
how happy visitors are with the particular channel, click on that will show all
ratings of livechat channels and stat button is visible while creation, if it
has no rating.
SPECIFICATION
Add one computed field "rating_count" for the model 'rating.parent.mixin' which
shows the total rating amount of a particular channel and based on that field
invisible the stat button when the count is 0.
Also, display only happy face emoji with the percentage of happiness on
the kanban view of livechat channel, click on that will only display ratings of
the particular channel.
Task- 2471714
closesodoo/odoo#67336
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
RATING
Rating texts currently have a negative skewness. Indeed apart top rating
all ratings have a negative feeling. In this commit we update them
to match more closely a 1-5 range from dissatisfied to satisfied, ok being
the middle value.
PROJECT
Filter customer rating were taking in account ratings from first e-mail
instead of current satisfaction.
IM LIVECHAT
Livechat did not catch feedbacks without comment.
Task ID-2439720
COM PR odoo/odoo#66992
ENT PR odoo/enterprise#16757
Rating values have been reviewed to be between 1 and 5 but not in livechat apps.
This commit align rating values.
Task ID-2301261
PR odoo/odoo#60549
X-original-commit: ed408d45e8d35eff94a73e37183cbf2e91833f15
Fix issues in livechat display
* rename Rated user filter into Rated Operator
* add padding to improve readability of the feedback screen in the livechat
window.
* fixed URL in placeholders to match existing "contactus" page URL
Task ID-2301261
PR odoo/odoo#60549
X-original-commit: 60e27876bb7ccdd6a6f871db82d44ac194b6f739
Martin Trigaux