David Beguin
20a7ae2657
In order to be able to flag the livechat as inactive when the visitor left the conversation, livechat_active field is moved to im_livechat module, as it is not linked to website_visitor. This commit is also a preparation for next one, which will implement the close conversation right after the first click on x button in livechat window (at visitor side). We needed the livechat_active flag to be available without website installed. Task ID: 2120210 PR #39939
23 lines
1.3 KiB
Python
23 lines
1.3 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import models, _
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class ImLivechatChannel(models.Model):
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_inherit = 'im_livechat.channel'
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def _get_livechat_mail_channel_vals(self, anonymous_name, operator, user_id=None, country_id=None):
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mail_channel_vals = super(ImLivechatChannel, self)._get_livechat_mail_channel_vals(anonymous_name, operator, user_id=user_id, country_id=country_id)
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visitor_sudo = self.env['website.visitor']._get_visitor_from_request()
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if visitor_sudo:
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mail_channel_vals['livechat_visitor_id'] = visitor_sudo.id
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if not user_id:
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mail_channel_vals['anonymous_name'] = visitor_sudo.display_name + (' (%s)' % visitor_sudo.country_id.name if visitor_sudo.country_id else '')
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# As chat requested by the visitor, delete the chat requested by an operator if any to avoid conflicts between two flows
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chat_request_channel = self.env['mail.channel'].sudo().search([('livechat_visitor_id', '=', visitor_sudo.id), ('livechat_active', '=', True)])
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for mail_channel in chat_request_channel:
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mail_channel._close_livechat_session(cancel=True, speaking_with=operator.name)
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return mail_channel_vals
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