This should avoid situations when customer reported the same issue via two channels (github and odoo.com/help), which makes two group of people work in parallel on the same issue closes odoo/odoo#62996 X-original-commit: 714cb64595fef08a79bd25b11de51293de7203e5 Signed-off-by: Olivier Dony (odo) <odo@openerp.com>