Crm holds a blank template that adds no real value. Its purpose was to give a base for salesmen to perform a mass mailing on leads. Using a template and its action menu entry it was possible to launch a mail composer in mass mail mode on leads. However template itself is not necessary. Same goal can be achieved with a standard action. As template was blank and creating noise we can remove it and simplify available templates. LINKS Task ID-2375767 COM PR odoo/odoo#61814 ENT PR odoo/enterprise#14775 UPG PR odoo/upgrade#1936