tsm-odoo
20c1772d35
This PR refactors the public livechat in order for it to use owl and to rely on the discuss components as much as possible. task-2212347 closes odoo/odoo#122834 Related: odoo/enterprise#41636 Signed-off-by: Alexandre Kühn (aku) <aku@odoo.com>
105 lines
5.0 KiB
Python
105 lines
5.0 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import http
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from odoo.http import request
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from odoo.tools import is_html_empty, plaintext2html
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class LivechatChatbotScriptController(http.Controller):
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@http.route('/chatbot/restart', type="json", auth="public", cors="*")
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def chatbot_restart(self, channel_uuid, chatbot_script_id):
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discuss_channel = request.env['discuss.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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chatbot = request.env['chatbot.script'].browse(chatbot_script_id)
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if not discuss_channel or not chatbot.exists():
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return None
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return discuss_channel._chatbot_restart(chatbot).message_format()[0]
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@http.route('/chatbot/post_welcome_steps', type="json", auth="public", cors="*")
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def chatbot_post_welcome_steps(self, channel_uuid, chatbot_script_id):
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discuss_channel = request.env['discuss.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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chatbot = request.env['chatbot.script'].sudo().browse(chatbot_script_id)
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if not discuss_channel or not chatbot.exists():
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return None
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return chatbot._post_welcome_steps(discuss_channel).message_format()
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@http.route('/chatbot/answer/save', type="json", auth="public", cors="*")
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def chatbot_save_answer(self, channel_uuid, message_id, selected_answer_id):
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discuss_channel = request.env['discuss.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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chatbot_message = request.env['chatbot.message'].sudo().search([
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('mail_message_id', '=', message_id),
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('discuss_channel_id', '=', discuss_channel.id),
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], limit=1)
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selected_answer = request.env['chatbot.script.answer'].sudo().browse(selected_answer_id)
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if not discuss_channel or not chatbot_message or not selected_answer.exists():
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return
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if selected_answer in chatbot_message.script_step_id.answer_ids:
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chatbot_message.write({'user_script_answer_id': selected_answer_id})
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@http.route('/chatbot/step/trigger', type="json", auth="public", cors="*")
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def chatbot_trigger_step(self, channel_uuid, chatbot_script_id=None):
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discuss_channel = request.env['discuss.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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if not discuss_channel:
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return None
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next_step = False
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if discuss_channel.chatbot_current_step_id:
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chatbot = discuss_channel.chatbot_current_step_id.chatbot_script_id
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user_messages = discuss_channel.message_ids.filtered(
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lambda message: message.author_id != chatbot.operator_partner_id
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)
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user_answer = request.env['mail.message'].sudo()
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if user_messages:
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user_answer = user_messages.sorted(lambda message: message.id)[-1]
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next_step = discuss_channel.chatbot_current_step_id._process_answer(discuss_channel, user_answer.body)
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elif chatbot_script_id: # when restarting, we don't have a "current step" -> set "next" as first step of the script
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chatbot = request.env['chatbot.script'].sudo().browse(chatbot_script_id)
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if chatbot.exists():
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next_step = chatbot.script_step_ids[:1]
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if not next_step:
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return None
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posted_message = next_step._process_step(discuss_channel)
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return {
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'chatbot_posted_message': posted_message.message_format()[0] if posted_message else None,
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'chatbot_step': {
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'operatorFound': next_step.step_type == 'forward_operator' and len(
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discuss_channel.channel_member_ids) > 2,
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'id': next_step.id,
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'answers': [{
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'id': answer.id,
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'label': answer.name,
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'redirectLink': answer.redirect_link,
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} for answer in next_step.answer_ids],
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'isLast': next_step._is_last_step(discuss_channel),
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'message': plaintext2html(next_step.message) if not is_html_empty(next_step.message) else False,
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'type': next_step.step_type,
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}
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}
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@http.route('/chatbot/step/validate_email', type="json", auth="public", cors="*")
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def chatbot_validate_email(self, channel_uuid):
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discuss_channel = request.env['discuss.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1)
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if not discuss_channel or not discuss_channel.chatbot_current_step_id:
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return None
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chatbot = discuss_channel.chatbot_current_step_id.chatbot_script_id
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user_messages = discuss_channel.message_ids.filtered(
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lambda message: message.author_id != chatbot.operator_partner_id
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)
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if user_messages:
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user_answer = user_messages.sorted(lambda message: message.id)[-1]
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result = chatbot._validate_email(user_answer.body, discuss_channel)
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if result['posted_message']:
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result['posted_message'] = result['posted_message'].message_format()[0]
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return result
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