303 lines
13 KiB
Python
303 lines
13 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>). All Rights Reserved
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# $Id$
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU General Public License as published by
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# the Free Software Foundation, either version 3 of the License, or
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# (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU General Public License for more details.
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#
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# You should have received a copy of the GNU General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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import base64
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import itertools
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from osv import osv, fields
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import tools
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from tools.translate import _
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class crm_lead_forward_to_partner(osv.osv_memory):
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"""Forwards lead history"""
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_name = 'crm.lead.forward.to.partner'
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_columns = {
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'name': fields.selection([('user', 'User'), ('partner', 'Partner'), \
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('email', 'Email Address')], 'Send to', required=True),
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'user_id': fields.many2one('res.users', "User"),
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'partner_id' : fields.many2one('res.partner', 'Partner'),
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'address_id' : fields.many2one('res.partner.address', 'Address'),
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'email_from' : fields.char('From', required=True, size=128),
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'email_to' : fields.char('To', required=True, size=128),
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'subject' : fields.char('Subject', required=True, size=128),
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'message' : fields.text('Message', required=True),
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'history': fields.selection([('latest', 'Latest email'), ('whole', 'Whole Story'), ('info', 'Case Information')], 'Send history', required=True),
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'add_cc': fields.boolean('Add as CC', required=False, help="Check this box if you want this address to be added in the CC list"\
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" for this case, in order to receive all future conversations"),
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}
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_defaults = {
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'name' : 'email',
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'history': 'info',
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'add_cc': True,
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'email_from': lambda self, cr, uid, *a: self.pool.get('res.users')._get_email_from(cr, uid, uid)[uid]
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}
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def get_whole_history(self, cr, uid, ids, context=None):
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"""This function gets whole communication history and returns as top posting style
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of history IDs
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@param context: A standard dictionary for contextual values
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"""
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whole = []
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for hist_id in ids:
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whole.append(self.get_latest_history(cr, uid, hist_id, context=context))
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whole = '\n\n'.join(whole)
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return whole or ''
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def get_latest_history(self, cr, uid, hist_id, context=None):
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"""This function gets latest communication and returns as top posting style
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param hist_id: Id of latest history
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@param context: A standard dictionary for contextual values
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"""
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log_pool = self.pool.get('mailgate.message')
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hist = log_pool.browse(cr, uid, hist_id, context=context)
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header = '-------- Original Message --------'
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sender = 'From: %s' %(hist.email_from or '')
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to = 'To: %s' % (hist.email_to or '')
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sentdate = 'Date: %s' % (hist.date or '')
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desc = '\n%s'%(hist.description)
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original = [header, sender, to, sentdate, desc]
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original = '\n'.join(original)
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return original
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def on_change_email(self, cr, uid, ids, user):
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"""This function fills email information based on user selected
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of Mail’s IDs
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@param user: Changed User id
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@param partner: Changed Partner id
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"""
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if not user:
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return {'value': {'email_to': False}}
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email = self.pool.get('res.users')._get_email_from(cr, uid, [user])[user]
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return {'value': {'email_to': email}}
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def on_change_history(self, cr, uid, ids, history_type, context=None):
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"""Gives message body according to type of history selected
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* info: Forward the case information
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* whole: Send the whole history
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* latest: Send the latest histoy
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of history IDs
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@param context: A standard dictionary for contextual values
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"""
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#TODO: ids and context are not comming
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res = False
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res_id = context.get('active_id')
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msg_val = self._get_case_history(cr, uid, history_type, res_id, context=context)
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if msg_val:
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res = {'value': {'message' : '\n\n' + msg_val}}
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return res
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def _get_case_history(self, cr, uid, history_type, res_id, context=None):
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if not res_id:
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return
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msg_val = ''
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model_pool = self.pool.get('crm.lead')
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if history_type == 'info':
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msg_val = self.get_lead_details(cr, uid, res_id, context=context)
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elif history_type == 'whole':
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log_ids = model_pool.browse(cr, uid, res_id, context=context).message_ids
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log_ids = [x.id for x in log_ids]
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if not log_ids:
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raise osv.except_osv('Warning!', 'There is no history to send')
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msg_val = self.get_whole_history(cr, uid, log_ids, context=context)
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elif history_type == 'latest':
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log_ids = model_pool.browse(cr, uid, res_id, context=context).message_ids
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if not log_ids:
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raise osv.except_osv('Warning!', 'There is no history to send')
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msg_val = self.get_latest_history(cr, uid, log_ids[0].id, context=context)
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return msg_val
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def on_change_partner(self, cr, uid, ids, partner_id):
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"""This function fills address information based on partner/user selected
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@param self: The object pointer
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@param cr: the current row, from the database cursor,
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@param uid: the current user’s ID for security checks,
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@param ids: List of Mail’s IDs
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@param user: Changed User id
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@param partner: Changed Partner id
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"""
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if not partner_id:
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return {'value' : {'email_to' : False, 'address_id': False}}
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addr = self.pool.get('res.partner').address_get(cr, uid, [partner_id], ['contact'])
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data = {'address_id': addr['contact']}
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data.update(self.on_change_address(cr, uid, ids, addr['contact'])['value'])
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return {
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'value' : data,
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'domain' : {'address_id' : partner_id and "[('partner_id', '=', partner_id)]" or "[]"}
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}
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def on_change_address(self, cr, uid, ids, address_id):
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email = ''
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if address_id:
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email = self.pool.get('res.partner.address').browse(cr, uid, address_id).email
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return {'value': {'email_to' : email}}
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def action_cancel(self, cr, uid, ids, context=None):
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return {'type' : 'ir.actions.act_window_close'}
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def action_forward(self, cr, uid, ids, context=None):
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"""
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Forward the lead to a partner
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"""
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if context is None:
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context = {}
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res_id = context.get('active_id', False)
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model = context.get('active_model', False)
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if not res_id or not model:
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return {}
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this = self.browse(cr, uid, ids[0], context=context)
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case_pool = self.pool.get(model)
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case = case_pool.browse(cr, uid, res_id, context=context)
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emails = [this.email_to]
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body = case_pool.format_body(this.message)
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email_from = this.email_from or False
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# extract attachements from case and emails according to mode
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attachments = []
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attach_pool = self.pool.get('ir.attachment')
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direct_attachments = attach_pool.search(cr, uid, [('res_model', '=', 'crm.lead'), ('res_id', '=', res_id)], context=context)
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attachments += attach_pool.browse(cr, uid, direct_attachments, context=context)
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if this.history in ['latest', 'whole'] and case.message_ids:
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msgs = case.message_ids
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if this.history == 'latest':
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msgs = msgs[:1]
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attachments.extend(itertools.chain(*[m.attachment_ids for m in msgs]))
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attach = [(a.datas_fname or a.name, base64.decodestring(a.datas)) for a in attachments if a.datas]
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result = tools.email_send(
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email_from,
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emails,
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this.subject,
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body,
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openobject_id=str(case.id),
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attach=attach,
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reply_to=case.section_id.reply_to,
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)
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if result:
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case_pool.history(cr, uid, [case], _('Forward'), history=True, email=this.email_to, subject=this.subject, details=body, email_from=email_from, attach=attach)
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else:
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raise osv.except_osv(_('Error!'), _('Unable to send mail. Please check SMTP is configured properly.'))
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if this.add_cc and (not case.email_cc or not this.email_to in case.email_cc):
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case_pool.write(cr, uid, case.id, {'email_cc' : case.email_cc and case.email_cc + ', ' + this.email_to or this.email_to})
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return {}
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def get_lead_details(self, cr, uid, lead_id, context=None):
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message = []
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lead_proxy = self.pool.get('crm.lead')
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lead = lead_proxy.browse(cr, uid, lead_id, context=context)
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if not lead.type or lead.type == 'lead':
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field_names = [
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'partner_name', 'title', 'function', 'street', 'street2',
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'zip', 'city', 'country_id', 'state_id', 'email_from',
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'phone', 'fax', 'mobile'
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]
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for field_name in field_names:
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field_definition = lead_proxy._columns[field_name]
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value = None
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if field_definition._type == 'selection':
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if hasattr(field_definition.selection, '__call__'):
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key = field_definition.selection(lead_proxy, cr, uid, context=context)
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else:
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key = field.definition.selection
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value = dict(key).get(lead[field_name], lead[field_name])
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elif field_definition._type == 'many2one':
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if lead[field_name]:
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value = lead[field_name].name_get()[0][1]
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else:
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value = lead[field_name]
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message.append("%s: %s" % (field_definition.string, value or ''))
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elif lead.type == 'opportunity':
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pa = lead.partner_address_id
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message = [
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"Partner: %s" % (lead.partner_id.name_get()[0][1]),
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"Contact: %s" % (pa.name or ''),
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"Title: %s" % (pa.title or ''),
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"Function: %s" % (pa.function and pa.function.name_get()[0][1] or ''),
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"Street: %s" % (pa.street or ''),
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"Street2: %s" % (pa.street2 or ''),
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"Zip: %s" % (pa.zip or ''),
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"City: %s" % (pa.city or ''),
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"Country: %s" % (pa.country_id and pa.country_id.name_get()[0][1] or ''),
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"State: %s" % (pa.state_id and pa.state_id.name_get()[0][1] or ''),
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"Email: %s" % (pa.email or ''),
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"Phone: %s" % (pa.phone or ''),
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"Fax: %s" % (pa.fax or ''),
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"Mobile: %s" % (pa.mobile or ''),
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]
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return "\n".join(message + ['---'])
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def default_get(self, cr, uid, fields, context=None):
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"""
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This function gets default values
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"""
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if context is None:
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context = {}
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defaults = super(crm_lead_forward_to_partner, self).default_get(cr, uid, fields, context=context)
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active_id = context.get('active_id')
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if not active_id:
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return defaults
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lead_proxy = self.pool.get('crm.lead')
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lead = lead_proxy.browse(cr, uid, active_id, context=context)
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message = self._get_case_history(cr, uid, defaults.get('history', 'latest'), lead.id, context=context)
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defaults.update({
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'subject' : '%s: %s' % (_('Fwd'), lead.name),
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'message' : message,
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})
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return defaults
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crm_lead_forward_to_partner()
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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