Steps to reproduce, on SaaS only, not reproductible in standard:
1. Start a new SaaS Trial on saas-16.3
2. Install helpdesk, setup an incoming mail server
3. Send an email, one that should create a new helpdesk ticket
4. Traceback, request has not 'is_frontend` attribute.
This commit doesn't solve the root issue, it only makes it possible to
use helpdesk again. Using getattr/hasattr to access request.is_frontend
SHOULD NOT be necessary since [HTTPocalypse] BUT there are some rogue
controllers that bypass the normal flow of execution and fail to meet
the expectations of the new http stack.
This commit only makes the code robust to a missing attribute in this
very case as this is a recurring problem (unusable helpdesk). The root
problem is unlikely to be located nor in http_routing, nor in helpdesk.
THIS SOLUTIONS OF USING `getattr`/`hasattr` TO ACCESS `is_frontend` MUST
NOT BE REPLICATED ELSEWHERE WITHOUT PRIOR CONSULTATION WITH PEOPLE IN
CHARGE.
[HTTPocalypse]: https://github.com/odoo/odoo#78857
See-also: https://github.com/odoo/odoo/pull/99667
See-also: https://github.com/odoo/internal/pull/1902
opw-3359740
opw-3365843
closesodoo/odoo#126386
X-original-commit: c808719619167a582dd28420ff2979b57102d2ab
Signed-off-by: Julien Castiaux (juc) <juc@odoo.com>
Julien Castiaux
3c174802f8