David Beguin
190dab8144
Adds Python tests and javascripts tours on livechat (website and visitor integration). Because breaking livechat every two days in rush periods (or even not) is getting quite annoying. Those tests are testing : - The client side flow (open livechat, send messages, send rating and close the livechat session) - The channel and message author naming, visitor page view history - Chat request flow (complete chat request flow, open empty operator's chat request and cancel due to visitor's new chat session) Task ID : 2079087 PR #40052 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
80 lines
4.1 KiB
Python
80 lines
4.1 KiB
Python
# -*- coding: utf-8 -*-
|
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
|
|
|
|
from odoo import tests
|
|
from odoo.addons.website_livechat.tests.common import TestLivechatCommon
|
|
|
|
|
|
@tests.tagged('post_install', '-at_install')
|
|
class TestLivechatRequestHttpCase(tests.HttpCase, TestLivechatCommon):
|
|
def test_livechat_request_complete_flow(self):
|
|
self._clean_livechat_sessions()
|
|
|
|
# Send first chat request - Open chat from operator side
|
|
channel_1 = self._common_chat_request_flow()
|
|
# Visitor Rates the conversation (Good)
|
|
self._send_rating(channel_1, self.visitor, 10)
|
|
|
|
# Operator Re-Send a chat request
|
|
channel_2 = self._common_chat_request_flow()
|
|
# Visitor Rates the conversation (Bad)
|
|
self._send_rating(channel_2, self.visitor, 1, "Stop bothering me! I hate you </3 !")
|
|
|
|
def test_cancel_chat_request_on_visitor_demand(self):
|
|
self._clean_livechat_sessions()
|
|
|
|
self.operator_b = self.env['res.users'].create({
|
|
'name': 'Operator Marc',
|
|
'login': 'operator_b',
|
|
'email': 'operatormarc@example.com',
|
|
'password': "operatormarc",
|
|
'livechat_username': "Marco'r El",
|
|
})
|
|
|
|
# Open Chat Request
|
|
self.visitor.with_user(self.operator_b).action_send_chat_request()
|
|
chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
|
|
self.assertEqual(chat_request.livechat_operator_id, self.operator_b.partner_id, "Operator for active livechat session must be Operator Marc")
|
|
|
|
# Click on livechatbutton at client side
|
|
res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
|
|
self.assertEqual(res.status_code, 200)
|
|
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id),
|
|
('livechat_active', '=', True)])
|
|
|
|
# Check that the chat request has been canceled.
|
|
chat_request.invalidate_cache()
|
|
self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.")
|
|
self.assertEqual(len(channel), 1)
|
|
self.assertEqual(channel.livechat_operator_id, self.operator.partner_id, "Operator for active livechat session must be Michel Operator")
|
|
|
|
def _common_chat_request_flow(self):
|
|
self.visitor.with_user(self.operator).action_send_chat_request()
|
|
channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
|
|
self.assertEqual(len(channel), 1)
|
|
self.assertEqual(channel.livechat_operator_id, self.operator.partner_id, "Michel Operator should be the operator of this channel.")
|
|
self.assertEqual(len(channel.message_ids), 0)
|
|
|
|
# Operator Sends message
|
|
self._send_message(channel, self.operator.email, "Hello Again !", author_id=self.operator.partner_id.id)
|
|
self.assertEqual(len(channel.message_ids), 1)
|
|
|
|
# Visitor Answers
|
|
self._send_message(channel, self.visitor.display_name, "Answer from Visitor")
|
|
self.assertEqual(len(channel.message_ids), 2)
|
|
|
|
# Visitor Leave the conversation
|
|
channel._close_livechat_session()
|
|
self.assertEqual(len(channel.message_ids), 3)
|
|
self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'has left the conversation' message.")
|
|
self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
|
|
self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.")
|
|
|
|
return channel
|
|
|
|
def _clean_livechat_sessions(self):
|
|
# clean every possible mail channel linked to the visitor
|
|
active_channels = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)])
|
|
for active_channel in active_channels:
|
|
active_channel._close_livechat_session()
|