Files
odoo_source/addons/mass_mailing/models/mailing_trace.py
T
Thibault Delavallée 9a9225fbb7 [FIX] mass_mailing: fix statistic replied state computation
Trace status is a computed field based on other fields. Those store the
datetime at which a specific action has been performed: opened, replied,
bounced, ... depending on those fields status of trace is computed.

Previous backport fixed mailing trace management to match heuristics used in
12.0 . However when replying, trace is considered as open instead of replied.
It is now fixed as we consider replied being more important than opened.

Task ID 2257717
PR #51445

Forward-port-of: #51319
Forward-port-of: #51247
X-original-commit: 8df2b0b8baabb35fdd44f5cbcc1cf72ebb03cc79
2020-05-18 17:12:56 +00:00

131 lines
6.3 KiB
Python

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import api, fields, models
class MailingTrace(models.Model):
""" MailingTrace models the statistics collected about emails. Those statistics
are stored in a separated model and table to avoid bloating the mail_mail table
with statistics values. This also allows to delete emails send with mass mailing
without loosing the statistics about them. """
_name = 'mailing.trace'
_description = 'Mailing Statistics'
_rec_name = 'id'
_order = 'scheduled DESC'
trace_type = fields.Selection([('mail', 'Mail')], string='Type', default='mail', required=True)
display_name = fields.Char(compute='_compute_display_name')
# mail data
mail_mail_id = fields.Many2one('mail.mail', string='Mail', index=True)
mail_mail_id_int = fields.Integer(
string='Mail ID (tech)',
help='ID of the related mail_mail. This field is an integer field because '
'the related mail_mail can be deleted separately from its statistics. '
'However the ID is needed for several action and controllers.',
index=True,
)
email = fields.Char(string="Email", help="Normalized email address")
message_id = fields.Char(string='Message-ID')
# document
model = fields.Char(string='Document model')
res_id = fields.Integer(string='Document ID')
# campaign / wave data
mass_mailing_id = fields.Many2one('mailing.mailing', string='Mailing', index=True, ondelete='cascade')
campaign_id = fields.Many2one(
related='mass_mailing_id.campaign_id',
string='Campaign',
store=True, readonly=True, index=True)
# Bounce and tracking
ignored = fields.Datetime(help='Date when the email has been invalidated. '
'Invalid emails are blacklisted, opted-out or invalid email format')
scheduled = fields.Datetime(help='Date when the email has been created', default=fields.Datetime.now)
sent = fields.Datetime(help='Date when the email has been sent')
exception = fields.Datetime(help='Date of technical error leading to the email not being sent')
opened = fields.Datetime(help='Date when the email has been opened the first time')
replied = fields.Datetime(help='Date when this email has been replied for the first time.')
bounced = fields.Datetime(help='Date when this email has bounced.')
# Link tracking
links_click_ids = fields.One2many('link.tracker.click', 'mailing_trace_id', string='Links click')
clicked = fields.Datetime(help='Date when customer clicked on at least one tracked link')
# Status
state = fields.Selection(compute="_compute_state",
selection=[('outgoing', 'Outgoing'),
('exception', 'Exception'),
('sent', 'Sent'),
('opened', 'Opened'),
('replied', 'Replied'),
('bounced', 'Bounced'),
('ignored', 'Ignored')], store=True)
failure_type = fields.Selection(selection=[
("SMTP", "Connection failed (outgoing mail server problem)"),
("RECIPIENT", "Invalid email address"),
("BOUNCE", "Email address rejected by destination"),
("UNKNOWN", "Unknown error"),
], string='Failure type')
state_update = fields.Datetime(compute="_compute_state", string='State Update',
help='Last state update of the mail',
store=True)
@api.depends('trace_type', 'mass_mailing_id')
def _compute_display_name(self):
for trace in self:
trace.display_name = '%s: %s (%s)' % (trace.trace_type, trace.mass_mailing_id.name, trace.id)
@api.depends('sent', 'opened', 'clicked', 'replied', 'bounced', 'exception', 'ignored')
def _compute_state(self):
self.update({'state_update': fields.Datetime.now()})
for stat in self:
if stat.ignored:
stat.state = 'ignored'
elif stat.exception:
stat.state = 'exception'
elif stat.replied:
stat.state = 'replied'
elif stat.opened or stat.clicked:
stat.state = 'opened'
elif stat.bounced:
stat.state = 'bounced'
elif stat.sent:
stat.state = 'sent'
else:
stat.state = 'outgoing'
@api.model_create_multi
def create(self, values_list):
for values in values_list:
if 'mail_mail_id' in values:
values['mail_mail_id_int'] = values['mail_mail_id']
return super(MailingTrace, self).create(values_list)
def _get_records(self, mail_mail_ids=None, mail_message_ids=None, domain=None):
if not self.ids and mail_mail_ids:
base_domain = [('mail_mail_id_int', 'in', mail_mail_ids)]
elif not self.ids and mail_message_ids:
base_domain = [('message_id', 'in', mail_message_ids)]
else:
base_domain = [('id', 'in', self.ids)]
if domain:
base_domain = ['&'] + domain + base_domain
return self.search(base_domain)
def set_opened(self, mail_mail_ids=None, mail_message_ids=None):
traces = self._get_records(mail_mail_ids, mail_message_ids, [('opened', '=', False)])
traces.write({'opened': fields.Datetime.now(), 'bounced': False})
return traces
def set_clicked(self, mail_mail_ids=None, mail_message_ids=None):
traces = self._get_records(mail_mail_ids, mail_message_ids, [('clicked', '=', False)])
traces.write({'clicked': fields.Datetime.now()})
return traces
def set_replied(self, mail_mail_ids=None, mail_message_ids=None):
traces = self._get_records(mail_mail_ids, mail_message_ids, [('replied', '=', False)])
traces.write({'replied': fields.Datetime.now()})
return traces
def set_bounced(self, mail_mail_ids=None, mail_message_ids=None):
traces = self._get_records(mail_mail_ids, mail_message_ids, [('bounced', '=', False), ('opened', '=', False)])
traces.write({'bounced': fields.Datetime.now()})
return traces