ram
ddf7195ae3
RATING Rating texts currently have a negative skewness. Indeed apart top rating all ratings have a negative feeling. In this commit we update them to match more closely a 1-5 range from dissatisfied to satisfied, ok being the middle value. PROJECT Filter customer rating were taking in account ratings from first e-mail instead of current satisfaction. IM LIVECHAT Livechat did not catch feedbacks without comment. Task ID-2439720 COM PR odoo/odoo#66992 ENT PR odoo/enterprise#16757
67 lines
2.8 KiB
Python
67 lines
2.8 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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import logging
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from odoo import http
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from odoo.http import request
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from odoo.tools.translate import _
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from odoo.tools.misc import get_lang
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_logger = logging.getLogger(__name__)
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MAPPED_RATES = {
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1: 1,
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5: 3,
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10: 5,
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}
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class Rating(http.Controller):
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@http.route('/rating/<string:token>/<int:rate>', type='http', auth="public", website=True)
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def open_rating(self, token, rate, **kwargs):
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_logger.warning('/rating is deprecated, use /rate instead')
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assert rate in (1, 5, 10), "Incorrect rating"
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return self.action_open_rating(token, MAPPED_RATES.get(rate), **kwargs)
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@http.route(['/rating/<string:token>/submit_feedback'], type="http", auth="public", methods=['post'], website=True)
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def submit_rating(self, token, **kwargs):
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_logger.warning('/rating is deprecated, use /rate instead')
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rate = int(kwargs.get('rate'))
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assert rate in (1, 5, 10), "Incorrect rating"
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kwargs['rate'] = MAPPED_RATES.gate(rate)
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return self.action_submit_rating(token, **kwargs)
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@http.route('/rate/<string:token>/<int:rate>', type='http', auth="public", website=True)
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def action_open_rating(self, token, rate, **kwargs):
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assert rate in (1, 3, 5), "Incorrect rating"
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rating = request.env['rating.rating'].sudo().search([('access_token', '=', token)])
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if not rating:
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return request.not_found()
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rate_names = {
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5: _("Satisfied"),
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3: _("Okay"),
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1: _("Dissatisfied")
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}
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rating.write({'rating': rate, 'consumed': True})
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lang = rating.partner_id.lang or get_lang(request.env).code
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return request.env['ir.ui.view'].with_context(lang=lang)._render_template('rating.rating_external_page_submit', {
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'rating': rating, 'token': token,
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'rate_names': rate_names, 'rate': rate
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})
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@http.route(['/rate/<string:token>/submit_feedback'], type="http", auth="public", methods=['post'], website=True)
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def action_submit_rating(self, token, **kwargs):
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rate = int(kwargs.get('rate'))
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assert rate in (1, 3, 5), "Incorrect rating"
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rating = request.env['rating.rating'].sudo().search([('access_token', '=', token)])
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if not rating:
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return request.not_found()
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record_sudo = request.env[rating.res_model].sudo().browse(rating.res_id)
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record_sudo.rating_apply(rate, token=token, feedback=kwargs.get('feedback'))
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lang = rating.partner_id.lang or get_lang(request.env).code
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return request.env['ir.ui.view'].with_context(lang=lang)._render_template('rating.rating_external_page_view', {
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'web_base_url': request.env['ir.config_parameter'].sudo().get_param('web.base.url'),
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'rating': rating,
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})
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