David Beguin
190dab8144
Adds Python tests and javascripts tours on livechat (website and visitor integration). Because breaking livechat every two days in rush periods (or even not) is getting quite annoying. Those tests are testing : - The client side flow (open livechat, send messages, send rating and close the livechat session) - The channel and message author naming, visitor page view history - Chat request flow (complete chat request flow, open empty operator's chat request and cancel due to visitor's new chat session) Task ID : 2079087 PR #40052 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
88 lines
4.8 KiB
Python
88 lines
4.8 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import tests, _
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from odoo.addons.website_livechat.tests.common import TestLivechatCommon
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@tests.tagged('post_install', '-at_install')
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class TestLivechatUI(tests.HttpCase, TestLivechatCommon):
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def setUp(self):
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super(TestLivechatUI, self).setUp()
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self.visitor_tour = self.env['website.visitor'].create({
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'name': 'Visitor Tour',
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'website_id': self.env.ref('website.default_website').id,
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})
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self.target_visitor = self.visitor_tour
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def test_complete_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_complete_flow_tour')
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self._check_end_of_rating_tours()
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def test_happy_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_happy_rating_tour')
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self._check_end_of_rating_tours()
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def test_ok_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_ok_rating_tour')
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self._check_end_of_rating_tours()
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def test_bad_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_sad_rating_tour')
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self._check_end_of_rating_tours()
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def test_no_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_no_rating_tour')
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after closing the chat window.')
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def test_no_rating_no_close_flow_ui(self):
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self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
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def test_empty_chat_request_flow_no_rating_no_close_ui(self):
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# Open an empty chat request
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self.visitor_tour.with_user(self.operator).action_send_chat_request()
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chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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# Visitor ask a new livechat session before the operator start to send message in chat request session
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self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
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# Visitor's session must be active (gets the priority)
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
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# Check that the chat request has been canceled.
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chat_request.invalidate_cache()
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self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.")
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def test_chat_request_flow_with_rating_ui(self):
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# Open a chat request
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self.visitor_tour.with_user(self.operator).action_send_chat_request()
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chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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# Operator send a message to the visitor
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self._send_message(chat_request, self.operator.email, "Hello my friend !", author_id=self.operator.partner_id.id)
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self.assertEqual(len(chat_request.message_ids), 1, "Number of messages incorrect.")
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# Visitor comes to the website and receives the chat request
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self.start_tour("/", 'website_livechat_chat_request_part_1_no_close_tour')
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# Check that the current session is the chat request
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel, chat_request, "The active livechat session must be the chat request one.")
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# Visitor reload the page and continues the chat with the operator normally
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self.start_tour("/", 'website_livechat_chat_request_part_2_end_session_tour')
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self._check_end_of_rating_tours()
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def _check_end_of_rating_tours(self):
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after rating.')
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