The function _compute_parent_rating_percentage_satisfaction used the creation date of the rating to compute the percentage. However when a client give a new rating, it updates the old one. As a result it doesn't give the recent satisfaction percentage, but the satisfaction percentage of recently created tickets. In other words recently angry clients from old projects would not appear. Similarly this method is somewhat reimplemented directly in SQL in the rating route, which happens to be in the project controller. opw 1921486 closes odoo/odoo#30752
93 lines
4.6 KiB
Python
93 lines
4.6 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from werkzeug.exceptions import NotFound
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from odoo import http
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from odoo.http import request
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class RatingProject(http.Controller):
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@http.route(['/project/rating/'], type='http', auth="public", website=True)
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def index(self, **kw):
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projects = request.env['project.project'].sudo().search([('rating_status', '!=', 'no'), ('portal_show_rating', '=', True)])
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values = {'projects': projects}
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return request.render('project.rating_index', values)
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def _calculate_period_partner_stats(self, project_id):
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# get raw data: number of rating by rated partner, by rating value, by period
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request.env.cr.execute("""
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SELECT
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rated_partner_id,
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rating,
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COUNT(rating) as rating_count,
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CASE
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WHEN now()::date - write_date::date BETWEEN 0 AND 6 Then 'days_06'
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WHEN now()::date - write_date::date BETWEEN 0 AND 15 Then 'days_15'
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WHEN now()::date - write_date::date BETWEEN 0 AND 30 Then 'days_30'
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WHEN now()::date - write_date::date BETWEEN 0 AND 90 Then 'days_90'
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END AS period
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FROM
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rating_rating
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WHERE
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parent_res_model = 'project.project'
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AND parent_res_id = %s
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AND res_model = 'project.task'
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AND rated_partner_id IS NOT NULL
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AND write_date >= current_date - interval '90' day
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AND rating IN (1,5,10)
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GROUP BY
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rated_partner_id, rating, period
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""", (project_id, ))
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raw_data = request.env.cr.dictfetchall()
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# periodical statistics
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default_period_dict = {'rating_10': 0, 'rating_5': 0, 'rating_1': 0, 'total': 0}
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period_statistics = {
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'days_06': dict(default_period_dict),
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'days_15': dict(default_period_dict),
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'days_30': dict(default_period_dict),
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'days_90': dict(default_period_dict),
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}
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for period_statistics_key in period_statistics.keys():
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for row in raw_data:
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if row['period'] <= period_statistics_key:
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period_statistics[period_statistics_key]['rating_%s' % (int(row['rating']),)] += row['rating_count']
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period_statistics[period_statistics_key]['total'] += row['rating_count']
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# partner statistics
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default_partner_dict = {'rating_10': 0, 'rating_5': 0, 'rating_1': 0, 'total': 0, 'rated_partner': None, 'percentage_happy': 0.0}
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partner_statistics = {}
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for row in raw_data:
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if row['period'] <= 'days_15':
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if row['rated_partner_id'] not in partner_statistics:
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partner_statistics[row['rated_partner_id']] = dict(default_partner_dict)
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partner_statistics[row['rated_partner_id']]['rated_partner'] = request.env['res.partner'].sudo().browse(row['rated_partner_id'])
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partner_statistics[row['rated_partner_id']]['rating_%s' % (int(row['rating']),)] += row['rating_count']
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partner_statistics[row['rated_partner_id']]['total'] += row['rating_count']
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for partner_id, stat_values in partner_statistics.items():
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stat_values['percentage_happy'] = (stat_values['rating_10'] / float(stat_values['total'])) * 100 if stat_values['total'] else 0.0
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return {
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'partner_statistics': partner_statistics,
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'period_statistics': period_statistics,
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}
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@http.route(['/project/rating/<int:project_id>'], type='http', auth="public", website=True)
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def page(self, project_id=None, **kw):
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user = request.env.user
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project = request.env['project.project'].sudo().browse(project_id)
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# to avoid giving any access rights on projects to the public user, let's use sudo
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# and check if the user should be able to view the project (project managers only if it's unpublished or has no rating)
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if not ((project.rating_status != 'no') and project.portal_show_rating) and not user.sudo(user).has_group('project.group_project_manager'):
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raise NotFound()
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return request.render('project.rating_project_rating_page', {
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'project': project,
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'ratings': request.env['rating.rating'].sudo().search([('consumed', '=', True), ('parent_res_model', '=', 'project.project'), ('parent_res_id', '=', project_id)], order='write_date DESC', limit=50),
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'statistics': self._calculate_period_partner_stats(project_id),
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})
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