When you need to add certain details to the data in order to make a maintenance request. I can't do it using the old code. As a result, I've included a hook method to be more flexible with customers. closes odoo/odoo#81052 X-original-commit: a71a8fbc43cf0deee669869792b2ff2ac9ab9a8b Signed-off-by: Arnold Moyaux <arm@odoo.com>