Purpose ======= The bounce emails aren't stored in Odoo, which can complicate the debugging of the email sending. Now, we store this bounce email, and we allow the user to read it from the interface, so he can easily find the issue when an email sending fail. Specifications ============== The bounce email is stored on the mail notification for standard emails sending, and on the mailing traces when using mass mailing. For some email providers (e.g. Yahoo), the "Final-Recipient" header is not present. Normally, it allows us to retrieve the original recipient of the email which bounced and then the partner. So if this header is not there in a bounce email, we take the first recipient of the parent <mail.message>. Change the way that we parse the email body, for the bounce email. For most email providers, the first mail body is the one that contains the error and the next one contains the parent email body. So, the current logic might ignore this body for Outlook and Yahoo. Task-2116296 closes odoo/odoo#105923 Related: odoo/enterprise#34051 Signed-off-by: Warnon Aurélien (awa) <awa@odoo.com>
Odoo Mass Mailing
Easily send mass mailing to your leads, opportunities or customers with Odoo Email Marketing. Track marketing campaigns performance to improve conversion rates. Design professional emails and reuse templates in a few clicks.
Send Professional Emails
Import database of prospects or filter on existing leads, opportunities and customers in just a few clicks.
Define email templates to reuse content or specific design for your newsletter. Setup several email servers with their own IP/domain to optimise opening rates.
Organize Marketing Campaigns
Design, Send, Track by Campaigns with our Lead Automation app.
Get real time statistics on campaigns performance to improve your conversion rate. Track mails sent, received, opened and answered.
Easily manage your marketing campaigns, discussion groups, leads and opportunities in one simple and powerful platform.
Integrated with Odoo Apps
Get access to mass mailing features from every Odoo app to improve the way your users communicate.
Send template of emails from Odoo CRM opportunities, select leads based on marketing segments, send job offers and automate answers to applicants, reuse email template in the lead automation marketing campaigns.
Answers to your emails appears automatically in the history of every document with the social network module.
Clean Your Lead Database
Get a clean lead database that improves over the time using the performance of your mails. Odoo handle bounce mails efficiently, flag erroneous leads accordingly and gives you statistics on the quality of your leads.
One click emails send
The marketing department will love working on campaigns. But you can also give a one click mass mailing facility to all others users on their own prospects or documents.
Select a few documents (e.g. leads, support tickets, suppliers, applicants, ...) and send emails to their contacts in one click, reusing existing emails templates.
Follow-up On Answers
The chatter feature enables you to communicate faster and more efficiently with your customer. Get documents created automatically (leads, opportunities, tasks, ...) based on answers to your mass mailing campaigns Follow the discussion directly on the business documents within Odoo or via email.
Get all the negotiations and discussions attached to the right document and relevent managers notified on specific events.
Campaigns Dashboard
Get the insights you need to make smarter marketing campaign. Track statistics per campaign: bounce rates, sent mails, best content, etc. The clear dashboards gives you a direct overview of your campaign performance.
Fully Integrated With Others Apps
Define automated actions (e.g. ask a salesperson to call, send an email, ...) based on triggers (no activity since 20 days, answered a promotional email, etc.)
Optimize campaigns from lead to close, on every channel. Make smarter decisions about where to invest and show the impact of your marketing activities on your company's bottom line.
Integrate a contact form in your website easily. Forms submissions create leads automatically in Odoo CRM. Leads can be used in marketing campaigns.
Manage your sales funnel with no effort. Attract leads, follow-up on phone calls and meetings. Analyse the quality of your leads to make informed decisions and save time by integrating emails directly into the application.