Before this commit:
If the ePos printer is reachable but is
configured incorrectly (change of Device ID, etc.)
or have an issue (missing paper, etc.),
a generic error message will be given:
"Please check if the printer has enough paper
and is ready to print."
This is too generic considering the amount of issue
that can happen and the fact that the printer itself
does send to us a `code` which give good indication
on the origin of the issue.
The list of these codes can be seen at:
https://files.support.epson.com/pdf/pos/bulk/server_direct_print_um_en_revk.pdf#page=52
In version 14 this code was given in the error message.
But this feature was lost in the versions above
&
Trying to print a receipt from the PoS with
a wrongly configured ePoS printer will just pop
the confirmation popup:
'Do you want to print using the web printer?'
Without giving any details regarding the errors
causing the issue
After this commit:
A more precise error message is given:
- Containing the printer error code
- Giving recommendation on how to search
online to solve the issue
- On the specific case of the `Device ID`
setting changed, give more details on the
value to use
&
The error pop-up with the error details
is displayed first. Then the confirmation one
opw-3188576
opw-3071709
closesodoo/odoo#116020
X-original-commit: 1f753d31c925e479e8243a6427a24b3da99bfc31
Signed-off-by: Loan (LSE) <lse@odoo.com>
Signed-off-by: Loan (LSE) <lse@odoo.com>
Signed-off-by: Sens Loan (lse) <lse@odoo.com>
Loan (LSE)
dbf12af2fa