Since commit: https://github.com/odoo/odoo/commit/c31bf95e4e5e01e9f433ac13c6be33f85a57f9b9 There is typo while getting username from session so it was default set as 'undefined' for collaborative pad editor name. Get the proper username from session as 'username' instead of 'userName'. but now we want's user's whole name so instead of username(login) take the name(name of user). closes odoo/odoo#43805 Taskid: 2154331 Closes: #43805 Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>