tsm-odoo
131948aca5
*: website_livechat. Before this PR, a `mail.channel` record would have been created before any user interaction. Since the introduction of the welcome bot, this issue has gotten worse. Indeed, any user accessing a page with the bot enabled created a useless channel. Before 15.3, around 15k channels were created each month, after 15.3, 300-500k channels are created each month, most of them empty channels whom creation could have been avoided. This PR fixes the issue by waiting the first user interaction before creating the channel. closes odoo/odoo#108566 X-original-commit: b2eaf32ba92e537c7eefba6489533613be1b8c91 Signed-off-by: Stockbauer Matthieu (tsm) <tsm@odoo.com> Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
74 lines
3.8 KiB
Python
74 lines
3.8 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import http, _
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from odoo.http import request
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from odoo.addons.im_livechat.controllers.main import LivechatController
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class WebsiteLivechat(LivechatController):
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@http.route('/livechat', type='http', auth="public", website=True, sitemap=True)
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def channel_list(self, **kw):
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# display the list of the channel
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channels = request.env['im_livechat.channel'].search([('website_published', '=', True)])
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values = {
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'channels': channels
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}
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return request.render('website_livechat.channel_list_page', values)
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@http.route('/livechat/channel/<model("im_livechat.channel"):channel>', type='http', auth='public', website=True, sitemap=True)
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def channel_rating(self, channel, **kw):
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# get the last 100 ratings and the repartition per grade
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domain = [
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('res_model', '=', 'mail.channel'), ('res_id', 'in', channel.sudo().channel_ids.ids),
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('consumed', '=', True), ('rating', '>=', 1),
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]
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ratings = request.env['rating.rating'].sudo().search(domain, order='create_date desc', limit=100)
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repartition = channel.sudo().channel_ids.rating_get_grades(domain=domain)
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# compute percentage
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percentage = dict.fromkeys(['great', 'okay', 'bad'], 0)
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for grade in repartition:
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percentage[grade] = round(repartition[grade] * 100.0 / sum(repartition.values()), 1) if sum(repartition.values()) else 0
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# filter only on the team users that worked on the last 100 ratings and get their detailed stat
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ratings_per_partner = {partner_id: dict(great=0, okay=0, bad=0)
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for partner_id in ratings.mapped('rated_partner_id.id')}
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total_ratings_per_partner = dict.fromkeys(ratings.mapped('rated_partner_id.id'), 0)
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# keep 10 for backward compatibility
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rating_texts = {10: 'great', 5: 'great', 3: 'okay', 1: 'bad'}
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for rating in ratings:
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partner_id = rating.rated_partner_id.id
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ratings_per_partner[partner_id][rating_texts[rating.rating]] += 1
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total_ratings_per_partner[partner_id] += 1
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for partner_id, rating in ratings_per_partner.items():
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for k, v in ratings_per_partner[partner_id].items():
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ratings_per_partner[partner_id][k] = round(100 * v / total_ratings_per_partner[partner_id], 1)
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# the value dict to render the template
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values = {
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'main_object': channel,
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'channel': channel,
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'ratings': ratings,
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'team': channel.sudo().user_ids,
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'percentage': percentage,
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'ratings_per_user': ratings_per_partner
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}
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return request.render("website_livechat.channel_page", values)
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@http.route('/im_livechat/get_session', type="json", auth='public', cors="*")
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def get_session(self, channel_id, anonymous_name, previous_operator_id=None, chatbot_script_id=None, persisted=True, **kwargs):
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""" Override to use visitor name instead of 'Visitor' whenever a visitor start a livechat session. """
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visitor_sudo = request.env['website.visitor']._get_visitor_from_request()
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if visitor_sudo:
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anonymous_name = visitor_sudo.with_context(lang=visitor_sudo.lang_id.code).display_name
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return super(WebsiteLivechat, self).get_session(channel_id, anonymous_name, previous_operator_id=previous_operator_id, chatbot_script_id=chatbot_script_id, persisted=persisted, **kwargs)
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def _livechat_templates_get(self):
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return super(WebsiteLivechat, self)._livechat_templates_get() + [
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'website_livechat/static/src/legacy/widgets/public_livechat_floating_text_view/public_livechat_floating_text_view.xml',
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]
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