Purpose of the task is to add a Live Chat section in the weekly digest email template. Following value related to livechat are therefore added in digest emails: * hit % of ratings; * amount of conversations he handled; * hit time to answer; Task ID 1883428 closes #29764
9 lines
324 B
XML
9 lines
324 B
XML
<?xml version='1.0' encoding='utf-8'?>
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<odoo noupdate="1">
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<record id="digest.digest_digest_default" model="digest.digest">
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<field name="kpi_livechat_rating">True</field>
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<field name="kpi_livechat_conversations">True</field>
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<field name="kpi_livechat_response">True</field>
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</record>
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</odoo>
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