When mailgateway receives an incoming email being a reply to a thread but
containing a recipient being an alias linked to another model, it is
considered as a forward to that new alias. It therefore skips the reply
step in routing and applies rules related to new thread, aka checking
all recipients.
Consider this use case: receives a email on a task from "project@domain"
project being the alias of the project which creates new tasks when not
routing replies. Reply / forward it to "project@domain, sales@domain" in
order to transfer it to the sales team (sales alias creates new leads).
As this is a forward, both aliases are evaluated, leading to a new task and a
lead which is not what we expect.
We solve this issue by removing alias linked to the ignored reply model
when considering recipients.
PR #46764
Task ID 2121551
closesodoo/odoo#46784
X-original-commit: 7cff7787cb42cc9d3d0cb4c5af41a9f09d59d1ff
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Thibault Delavallée
48d884678c