Files
odoo_source/addons/crm_livechat/tests/chatbot_common.py
T
Aurélien WarnonandPatrick Hoste b0991dc110 [IMP] crm_livechat: allow creating leads within the chatbot
PURPOSE

This commits adds a special step_type on the chatbot.script.steps that allows
creating a crm.lead when reaching it.

SPECS

In addition, we let the end user configure in which crm.team that lead will
land upon being created, making it possible to sort your leads based on
previous questions.
e.g: "In which country do you live"
And based on the answer, you assign to a different sales.team.

This commit comes with the necessary business code to make this feature work
as well as some extra testing methods that ensure it is correctly implemented.

Task-2030386

Part-of: odoo/odoo#84000
Co-authored-by: Patrick Hoste <pko@odoo.com>
Co-authored-by: Aurélien Warnon <awa@odoo.com>
2022-04-01 18:49:56 +02:00

67 lines
2.6 KiB
Python

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo.addons.im_livechat.tests.chatbot_common import ChatbotCase
from odoo.addons.mail.tests.common import mail_new_test_user
class CrmChatbotCase(ChatbotCase):
@classmethod
def setUpClass(cls):
super(CrmChatbotCase, cls).setUpClass()
cls.company_id = cls.env['res.company'].create({
'name': 'Test Company',
'country_id': cls.env.ref('base.be').id,
})
cls.user_public = mail_new_test_user(
cls.env, login='user_public', groups='base.group_public', name='Public User')
cls.user_portal = mail_new_test_user(
cls.env, login='user_portal', groups='base.group_portal', name='Portal User',
company_id=cls.company_id.id, email='portal@example.com')
# update company_id on partner since the user's company is not propagated
cls.user_portal.partner_id.write({'company_id': cls.company_id.id})
cls.sale_team = cls.env['crm.team'].create({
'name': 'Test Sale Team 1',
'company_id': cls.company_id.id,
})
cls.sale_team_with_lead = cls.env['crm.team'].create({
'name': 'Test Sale Team 2',
'use_leads': True,
'company_id': cls.company_id.id,
})
cls.step_dispatch_create_lead = cls.env['chatbot.script.answer'].sudo().create({
'name': 'Create a lead',
'script_step_id': cls.step_dispatch.id,
})
[
cls.step_create_lead_email,
cls.step_create_lead_phone,
cls.step_create_lead,
] = cls.env['chatbot.script.step'].sudo().create([{
'step_type': 'question_email',
'message': 'Could you provide us your email please.',
'sequence': 20,
'triggering_answer_ids': [(4, cls.step_dispatch_create_lead.id)],
'chatbot_script_id': cls.chatbot_script.id,
}, {
'step_type': 'question_phone',
'message': 'Could you also provide your phone please.',
'sequence': 21,
'triggering_answer_ids': [(4, cls.step_dispatch_create_lead.id)],
'chatbot_script_id': cls.chatbot_script.id,
}, {
'step_type': 'create_lead',
'message': 'Thank you! A lead has been created.',
'sequence': 22,
'triggering_answer_ids': [(4, cls.step_dispatch_create_lead.id)],
'crm_team_id': cls.sale_team.id,
'chatbot_script_id': cls.chatbot_script.id,
}])