XavierDo
cf505c3698
Purpose of this commit is to improve onboarding with a wow effect and a bot
to test the Discuss app. Otherwise new users have nobody to talk to. Retention
will be improved by both increasing interactions and onboarding of Discuss
features.
This commit adds a simple bot in discuss. It answers some questions, helps
users getting their hand on discuss and eases the onboarding.
In this version, the flow is quite simple, and only im_livechat adds some
logic in order to show canned response. The logic is contained in new
modules: mail_bot and im_livechat_mail_bot in order to keep everything
well separated. It also allows users to remove the mailbot if they do not
want to keep this functionality.
Odoobot will only answer if he is in the onboarding conversation (alone
with a user in a channel of type chat) or if a user pings odoobot.
Odoobot logic applies to both standard chatter / channel messages and
also transient messages (like help commands).
Specifications
* 2 minutes after first sign in, users will receive a direct chat from
Odoobot;
* make Odoobot an archived partner;
* scenario
* Odoobot: "Hello, I'm here to help you discover chat features. Try
answering me with an emoji :)";
* User: Send emoji
* Odoobot: "Great! :) Did you notice that you can also send attachments,
like a picture of your cute dog? Try it!"
* Odoobot: "Not a cute dog, but you get it :) To access special features,
start your sentence with "/" (I.E. /help)""
* User: /help
* Auto message then Odoobot: "Wow you're a natural! As a channel usually
contain a lot of users, you can grab the attention with a ping. Try to
ping me with @Odoobot!"
* User: @Odoobot lorem ipsum
* if Livechat installed
* add 2 demo canned response so it does not look weird (like "Hello, how
may I help you?" and "Have a nice day!")
* Odoobot: "Perfect! <br> Try to type ":" to use canned responses."
* User tries canned
* Odoobot: "Good, you can customize your canned responses in the live chat
application. <br><br> + réponse suivante"
* Odoobot: "There's 3 different ways in Odoo to interact with your
colleagues: via this chat window, [img of chat window] via the Discuss
application [img of Discuss app + icon on it] or via the chatter [img of
the chatter]. Aaaaand that's it! Enjoy discovering Odoo! :)"
* random answers to ping/bad answer
* "Mmmmh I'm not sure what you mean.. Can you try again?"
* "I'm afraid I don't understand. Sorry!"
* when someone pings @OdooBot with no reason: Odoobot: Yaaaay that's me!
[party emoji]
* fun stuff to add for some answer
* User: i love you / love
* Odoobot: Aaaaaw that's really cute but, you know, bots don't work
that way. You're too human for me! Let's keep it professional <3
* User: Fuck
* Odoobot: That's not a really nice thing to say, you know? I'm a bot but I
have feelings, ok?! </3
This commit is linked to task ID 1838588 and PR #25075.
5 lines
121 B
Python
5 lines
121 B
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from . import models
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