tsm-odoo
66bb1d351b
Before this commit, live chat would fail for guest portal. In this scenario, there is no guest token. Before this commit, the guest token was sent anyway with `null` as value which caused a crash. closes odoo/odoo#139585 Signed-off-by: Matthieu Stockbauer (tsm) <tsm@odoo.com>
148 lines
7.9 KiB
Python
148 lines
7.9 KiB
Python
# -*- coding: utf-8 -*-
|
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
|
|
|
|
import datetime
|
|
|
|
from odoo import tests, _
|
|
from odoo.addons.website_livechat.tests.common import TestLivechatCommon
|
|
from odoo.tests.common import new_test_user
|
|
|
|
|
|
@tests.tagged('post_install', '-at_install')
|
|
class TestLivechatBasicFlowHttpCase(tests.HttpCase, TestLivechatCommon):
|
|
def test_channel_created_on_user_interaction(self):
|
|
self.start_tour('/', 'im_livechat_request_chat', login=None)
|
|
channel = self.env['discuss.channel'].search([['livechat_active', '=', True], ['livechat_visitor_id', '=', self.visitor.id]])
|
|
self.assertFalse(channel, 'Channel should not be created until user sends a message')
|
|
self.start_tour('/', 'im_livechat_request_chat_and_send_message', login=None)
|
|
channel = self.env['discuss.channel'].search([['livechat_active', '=', True], ['livechat_visitor_id', '=', self.visitor.id]])
|
|
self.assertTrue(channel, 'Channel should be created after sending the first message')
|
|
|
|
def test_visitor_banner_history(self):
|
|
# create visitor history
|
|
self.env['website.track'].create([{
|
|
'page_id': self.env.ref('website.homepage_page').id,
|
|
'visitor_id': self.visitor.id,
|
|
'visit_datetime': self.base_datetime,
|
|
}, {
|
|
'page_id': self.env.ref('website.contactus_page').id,
|
|
'visitor_id': self.visitor.id,
|
|
'visit_datetime': self.base_datetime - datetime.timedelta(minutes=10),
|
|
}, {
|
|
'page_id': self.env.ref('website.homepage_page').id,
|
|
'visitor_id': self.visitor.id,
|
|
'visit_datetime': self.base_datetime - datetime.timedelta(minutes=20),
|
|
}])
|
|
|
|
handmade_history = "%s (21:10) → %s (21:20) → %s (21:30)" % (
|
|
self.env.ref('website.homepage_page').name,
|
|
self.env.ref('website.contactus_page').name,
|
|
self.env.ref('website.homepage_page').name,
|
|
)
|
|
history = self.env['discuss.channel']._get_visitor_history(self.visitor)
|
|
|
|
self.assertEqual(history, handmade_history)
|
|
|
|
def test_livechat_username(self):
|
|
# Open a new live chat
|
|
res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
|
|
self.assertEqual(res.status_code, 200)
|
|
channel_1 = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
|
|
|
|
# Check Channel naming
|
|
self.assertEqual(channel_1.name, "%s %s" % (f'Visitor #{channel_1.livechat_visitor_id.id}', self.operator.livechat_username))
|
|
channel_1.unlink()
|
|
|
|
# Remove livechat_username
|
|
self.operator.livechat_username = False
|
|
|
|
# This fixes an issue in the controller, possibly related to the testing
|
|
# environment. The business code unexpectedly uses two cache objects
|
|
# (env.cache), which triggers cache misses: a field is computed with its
|
|
# value stored into one cache and retrieved from another cache :-/
|
|
self.operator.name
|
|
|
|
# Open a new live chat
|
|
res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
|
|
self.assertEqual(res.status_code, 200)
|
|
channel_2 = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
|
|
|
|
# Check Channel naming
|
|
self.assertEqual(channel_2.name, "%s %s" % (f'Visitor #{channel_2.livechat_visitor_id.id}', self.operator.name))
|
|
|
|
def test_basic_flow_with_rating(self):
|
|
channel = self._common_basic_flow()
|
|
|
|
self._send_rating(channel, self.visitor, 5, "This deboulonnage was fine but not topitop.")
|
|
|
|
channel._close_livechat_session()
|
|
|
|
self.assertEqual(len(channel.message_ids), 4)
|
|
self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'left the conversation' message.")
|
|
self.assertIn(f"Visitor #{channel.livechat_visitor_id.id}", channel.message_ids[0].body)
|
|
self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.")
|
|
|
|
def test_basic_flow_without_rating(self):
|
|
channel = self._common_basic_flow()
|
|
|
|
# left the conversation
|
|
channel._close_livechat_session()
|
|
self.assertEqual(len(channel.message_ids), 3)
|
|
self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the author the message.")
|
|
self.assertIn(f"Visitor #{channel.livechat_visitor_id.id}", channel.message_ids[0].body)
|
|
self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive since visitor left the conversation.")
|
|
|
|
def test_visitor_info_access_rights(self):
|
|
channel = self._common_basic_flow()
|
|
self.authenticate(self.operator.login, 'ideboulonate')
|
|
|
|
# Retrieve channels information, visitor info should be there
|
|
res = self.opener.post(self.message_info_url, json={})
|
|
self.assertEqual(res.status_code, 200)
|
|
messages_info = res.json().get('result', {})
|
|
livechat_info = next(c for c in messages_info['channels'] if c['id'] == channel.id)
|
|
self.assertIn('visitor', livechat_info)
|
|
|
|
# Remove access to visitors and try again, visitors info shouldn't be included
|
|
self.operator.groups_id -= self.group_livechat_user
|
|
res = self.opener.post(self.message_info_url, json={})
|
|
self.assertEqual(res.status_code, 200)
|
|
messages_info = res.json().get('result', {})
|
|
livechat_info = next(c for c in messages_info['channels'] if c['id'] == channel.id)
|
|
self.assertNotIn('visitor', livechat_info)
|
|
|
|
def _common_basic_flow(self):
|
|
# Open a new live chat
|
|
res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
|
|
self.assertEqual(res.status_code, 200)
|
|
|
|
channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
|
|
|
|
# Check Channel and Visitor naming
|
|
self.assertEqual(self.visitor.display_name, "%s #%s" % (_("Website Visitor"), self.visitor.id))
|
|
self.assertEqual(channel.name, "%s %s" % (f'Visitor #{channel.livechat_visitor_id.id}', self.operator.livechat_username))
|
|
|
|
# Post Message from visitor
|
|
self._send_message(channel, self.visitor.display_name, "Message from Visitor")
|
|
|
|
self.assertEqual(len(channel.message_ids), 1)
|
|
self.assertEqual(channel.message_ids[0].author_id.id, False, "The author of the message is not a partner.")
|
|
self.assertEqual(channel.message_ids[0].email_from, self.visitor.display_name, "The sender's email should be the visitor's email.")
|
|
self.assertEqual(channel.message_ids[0].body, "<p>Message from Visitor</p>")
|
|
self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
|
|
|
|
# Post message from operator
|
|
self._send_message(channel, self.operator.email, "Message from Operator", author_id=self.operator.partner_id.id)
|
|
|
|
self.assertEqual(len(channel.message_ids), 2)
|
|
self.assertEqual(channel.message_ids[0].author_id, self.operator.partner_id, "The author of the message should be the operator.")
|
|
self.assertEqual(channel.message_ids[0].email_from, self.operator.email, "The sender's email should be the operator's email.")
|
|
self.assertEqual(channel.message_ids[0].body, "<p>Message from Operator</p>")
|
|
self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
|
|
|
|
return channel
|
|
|
|
def test_livechat_as_portal_user(self):
|
|
new_test_user(self.env, login="portal_user", groups="base.group_portal")
|
|
self.start_tour("/my", "website_livechat_as_portal_tour", login="portal_user")
|