David Beguin
190dab8144
Adds Python tests and javascripts tours on livechat (website and visitor integration). Because breaking livechat every two days in rush periods (or even not) is getting quite annoying. Those tests are testing : - The client side flow (open livechat, send messages, send rating and close the livechat session) - The channel and message author naming, visitor page view history - Chat request flow (complete chat request flow, open empty operator's chat request and cancel due to visitor's new chat session) Task ID : 2079087 PR #40052 Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
114 lines
5.9 KiB
Python
114 lines
5.9 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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import datetime
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from odoo import tests, _
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from odoo.addons.website_livechat.tests.common import TestLivechatCommon
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@tests.tagged('post_install', '-at_install')
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class TestLivechatBasicFlowHttpCase(tests.HttpCase, TestLivechatCommon):
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def test_visitor_banner_history(self):
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# create visitor history
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self.env['website.track'].create([{
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'page_id': self.env.ref('website.homepage_page').id,
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'visitor_id': self.visitor.id,
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'visit_datetime': self.base_datetime,
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}, {
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'page_id': self.env.ref('website.contactus_page').id,
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'visitor_id': self.visitor.id,
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'visit_datetime': self.base_datetime - datetime.timedelta(minutes=10),
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}, {
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'page_id': self.env.ref('website.aboutus_page').id,
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'visitor_id': self.visitor.id,
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'visit_datetime': self.base_datetime - datetime.timedelta(minutes=20),
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}, {
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'page_id': self.env.ref('website.contactus_page').id,
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'visitor_id': self.visitor.id,
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'visit_datetime': self.base_datetime - datetime.timedelta(minutes=30),
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}])
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handmade_history = "%s (21:10) → %s (21:20) → %s (21:30)" % (
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self.env.ref('website.aboutus_page').name,
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self.env.ref('website.contactus_page').name,
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self.env.ref('website.homepage_page').name
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)
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history = self.env['mail.channel']._get_visitor_history(self.visitor)
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self.assertEqual(history, handmade_history)
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def test_livechat_username(self):
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# Open a new live chat
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res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
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self.assertEqual(res.status_code, 200)
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channel_1 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
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# Check Channel naming
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self.assertEqual(channel_1.name, "%s, %s" % (self.visitor.display_name, self.operator.livechat_username))
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channel_1.unlink()
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# Remove livechat_username
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self.operator.livechat_username = False
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# Open a new live chat
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res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
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self.assertEqual(res.status_code, 200)
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channel_2 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
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# Check Channel naming
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self.assertEqual(channel_2.name, "%s, %s" % (self.visitor.display_name, self.operator.name))
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def test_basic_flow_with_rating(self):
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channel = self._common_basic_flow()
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self._send_rating(channel, self.visitor, 5, "This deboulonnage was fine but not topitop.")
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channel._close_livechat_session()
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self.assertEqual(len(channel.message_ids), 4)
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self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'has left the conversation' message.")
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self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
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self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.")
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def test_basic_flow_without_rating(self):
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channel = self._common_basic_flow()
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# has left the conversation
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channel._close_livechat_session()
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self.assertEqual(len(channel.message_ids), 3)
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self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the author the message.")
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self.assertEqual(channel.message_ids[0].body, "<p>%s has left the conversation.</p>" % self.visitor.display_name)
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self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive since visitor has left the conversation.")
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def _common_basic_flow(self):
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# Open a new live chat
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res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params)
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self.assertEqual(res.status_code, 200)
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channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1)
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# Check Channel and Visitor naming
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self.assertEqual(self.visitor.display_name, "%s #%s" % (_("Website Visitor"), self.visitor.id))
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self.assertEqual(channel.name, "%s, %s" % (self.visitor.display_name, self.operator.livechat_username))
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# Post Message from visitor
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self._send_message(channel, self.visitor.display_name, "Message from Visitor")
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self.assertEqual(len(channel.message_ids), 1)
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self.assertEqual(channel.message_ids[0].author_id.id, False, "The author of the message is not a partner.")
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self.assertEqual(channel.message_ids[0].email_from, self.visitor.display_name, "The sender's email should be the visitor's email.")
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self.assertEqual(channel.message_ids[0].body, "<p>Message from Visitor</p>")
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self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
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# Post message from operator
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self._send_message(channel, self.operator.email, "Message from Operator", author_id=self.operator.partner_id.id)
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self.assertEqual(len(channel.message_ids), 2)
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self.assertEqual(channel.message_ids[0].author_id, self.operator.partner_id, "The author of the message should be the operator.")
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self.assertEqual(channel.message_ids[0].email_from, self.operator.email, "The sender's email should be the operator's email.")
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self.assertEqual(channel.message_ids[0].body, "<p>Message from Operator</p>")
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self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.")
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return channel
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