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Pierre-Yves Dufays c069cf75c7 [IMP] hr,{test_}mail{_group}: warn user when alias model creation fails
Warn user and alias responsible when model creation fails on incoming
message due to alias mis-configuration.

Alias custom default values that references archived or deleted records can
prevent the record to be created when receiving an email.
Unfortunately, correcting values on the fly has too many downsides:
- as the value cannot come from nowhere, we would probably end up with
corrupted record like a task without a project
- as errors are silent, lots of suboptimal record could be created before it
is corrected
- as the code would have to deal with different kind of updates, it would be
heavily depend on the framework meaning additional maintenance cost
- the attempt made had also a performance cost by using savepoint which we
want to avoid

For all those reasons, we have decided to warm the user rather than trying to
solve the problem automatically.
The users are warned:
- through a bounce email sent to the sender and alias responsible
- in the alias interface through an alias status present in the list and the
form view

Technical notes:
- They are multiple kind of errors: error in the message (ex.: user not
authorized to send to a specific alias), error in the alias (ex.: dangling
reference in alias_defaults), other error (ex: technical error like a
service unavailable when receiving the message). Here, we want only to detect
alias error and skip other errors. So rather than doing a big try except around
_message_route_process, we have selected the spot where we should detect alias
error:
-- in _alias_get_error_message where we distinct a message error from an alias
error
-- in inside _message_route_process where record are created using
alias_defaults (custom values with reference to record that might have been
deleted since the alias creation)
- In test, we call mail.thread message_process with sudo as it is the case in
real use case (processed when fetching mail). It is needed as in some test
alias status are modified.

Task-2675209

closes odoo/odoo#101019

Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2022-12-06 09:25:50 +01:00

22 lines
977 B
Python

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models, tools, _
from odoo.addons.mail.tools.alias_error import AliasError
class BaseModel(models.AbstractModel):
_inherit = 'base'
def _alias_get_error(self, message, message_dict, alias):
if alias.alias_contact == 'employees':
email_from = tools.decode_message_header(message, 'From')
email_address = tools.email_split(email_from)[0]
employee = self.env['hr.employee'].search([('work_email', 'ilike', email_address)], limit=1)
if not employee:
employee = self.env['hr.employee'].search([('user_id.email', 'ilike', email_address)], limit=1)
if not employee:
return AliasError('error_hr_employee_restricted', _('restricted to employees'))
return False
return super(BaseModel, self)._alias_get_error(message, message_dict, alias)