# -*- coding: utf-8 -*- ############################################################################## # # OpenERP, Open Source Management Solution # Copyright (C) 2004-2010 Tiny SPRL (). # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU Affero General Public License as # published by the Free Software Foundation, either version 3 of the # License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU Affero General Public License for more details. # # You should have received a copy of the GNU Affero General Public License # along with this program. If not, see . # ############################################################################## from crm import crm_base from osv import fields, osv from tools.translate import _ import crm import time from datetime import datetime class crm_phonecall(crm_base, osv.osv): """ Phonecall Cases """ _name = "crm.phonecall" _description = "Phonecall" _order = "id desc" _columns = { # From crm.case 'id': fields.integer('ID'), 'name': fields.char('Call Summary', size=64), 'active': fields.boolean('Active', required=False), 'date_action_last': fields.datetime('Last Action', readonly=1), 'date_action_next': fields.datetime('Next Action', readonly=1), 'create_date': fields.datetime('Creation Date' , readonly=True), 'section_id': fields.many2one('crm.case.section', 'Sales Team', \ select=True, help='Sales team to which Case belongs to.'), 'user_id': fields.many2one('res.users', 'Responsible'), 'partner_id': fields.many2one('res.partner', 'Partner'), 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \ domain="[('partner_id','=',partner_id)]"), 'company_id': fields.many2one('res.company', 'Company'), 'description': fields.text('Description'), 'state': fields.selection([ ('draft', 'Draft'), ('open', 'Todo'), ('cancel', 'Cancelled'), ('done', 'Held'), ('pending', 'Not Held'), ], 'State', size=16, readonly=True, help='The state is set to \'Todo\', when a case is created.\ \nIf the case is in progress the state is set to \'Open\'.\ \nWhen the call is over, the state is set to \'Held\'.\ \nIf the call needs to be done then the state is set to \'Not Held\'.'), 'email_from': fields.char('Email', size=128, help="These people will receive email."), 'date_open': fields.datetime('Opened', readonly=True), # phonecall fields 'duration': fields.float('Duration', help="Duration in Minutes"), 'categ_id': fields.many2one('crm.case.categ', 'Category', \ domain="['|',('section_id','=',section_id),('section_id','=',False),\ ('object_id.model', '=', 'crm.phonecall')]"), 'partner_phone': fields.char('Phone', size=32), 'partner_contact': fields.related('partner_address_id', 'name', \ type="char", string="Contact", size=128), 'partner_mobile': fields.char('Mobile', size=32), 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'), 'date_closed': fields.datetime('Closed', readonly=True), 'date': fields.datetime('Date'), 'opportunity_id': fields.many2one ('crm.lead', 'Lead/Opportunity'), 'message_ids': fields.one2many('mail.message', 'res_id', 'Messages', domain=[('model','=',_name)]), } def _get_default_state(self, cr, uid, context=None): if context and context.get('default_state', False): return context.get('default_state') return 'open' _defaults = { 'date': lambda *a: time.strftime('%Y-%m-%d %H:%M:%S'), 'priority': crm.AVAILABLE_PRIORITIES[2][0], 'state': _get_default_state, 'user_id': lambda self,cr,uid,ctx: uid, 'active': 1, } # From crm.case def onchange_partner_address_id(self, cr, uid, ids, add, email=False): res = super(crm_phonecall, self).onchange_partner_address_id(cr, uid, ids, add, email) res.setdefault('value', {}) if add: address = self.pool.get('res.partner.address').browse(cr, uid, add) res['value']['partner_phone'] = address.phone res['value']['partner_mobile'] = address.mobile return res def case_close(self, cr, uid, ids, *args): """Overrides close for crm_case for setting close date @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of case Ids @param *args: Tuple Value for additional Params """ res = True for phone in self.browse(cr, uid, ids): phone_id = phone.id data = {'date_closed': time.strftime('%Y-%m-%d %H:%M:%S')} if phone.duration <=0: duration = datetime.now() - datetime.strptime(phone.date, '%Y-%m-%d %H:%M:%S') data.update({'duration': duration.seconds/float(60)}) res = super(crm_phonecall, self).case_close(cr, uid, [phone_id], args) self.write(cr, uid, [phone_id], data) return res def case_reset(self, cr, uid, ids, *args): """Resets case as Todo @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of case Ids @param *args: Tuple Value for additional Params """ res = super(crm_phonecall, self).case_reset(cr, uid, ids, args, 'crm.phonecall') self.write(cr, uid, ids, {'duration': 0.0}) return res def case_open(self, cr, uid, ids, *args): """Overrides cancel for crm_case for setting Open Date @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of case's Ids @param *args: Give Tuple Value """ res = super(crm_phonecall, self).case_open(cr, uid, ids, *args) self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')}) return res def action_make_meeting(self, cr, uid, ids, context=None): """ This opens Meeting's calendar view to schedule meeting on current Phonecall @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of Phonecall to Meeting IDs @param context: A standard dictionary for contextual values @return : Dictionary value for created Meeting view """ value = {} for phonecall in self.browse(cr, uid, ids, context=context): data_obj = self.pool.get('ir.model.data') # Get meeting views result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_meetings_filter') res = data_obj.read(cr, uid, result, ['res_id']) id1 = data_obj._get_id(cr, uid, 'crm', 'crm_case_calendar_view_meet') id2 = data_obj._get_id(cr, uid, 'crm', 'crm_case_form_view_meet') id3 = data_obj._get_id(cr, uid, 'crm', 'crm_case_tree_view_meet') if id1: id1 = data_obj.browse(cr, uid, id1, context=context).res_id if id2: id2 = data_obj.browse(cr, uid, id2, context=context).res_id if id3: id3 = data_obj.browse(cr, uid, id3, context=context).res_id context = { 'default_phonecall_id': phonecall.id, 'default_partner_id': phonecall.partner_id and phonecall.partner_id.id or False, 'default_email': phonecall.email_from , 'default_name': phonecall.name } value = { 'name': _('Meetings'), 'domain' : "[('user_id','=',%s)]" % (uid), 'context': context, 'view_type': 'form', 'view_mode': 'calendar,form,tree', 'res_model': 'crm.meeting', 'view_id': False, 'views': [(id1, 'calendar'), (id2, 'form'), (id3, 'tree')], 'type': 'ir.actions.act_window', 'search_view_id': res['res_id'], 'nodestroy': True } return value crm_phonecall() # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: