#-*- coding: utf-8 -*- ############################################################################## # # OpenERP, Open Source Management Solution # Copyright (C) 2004-2010 Tiny SPRL (). # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU Affero General Public License as # published by the Free Software Foundation, either version 3 of the # License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU Affero General Public License for more details. # # You should have received a copy of the GNU Affero General Public License # along with this program. If not, see . # ############################################################################## import base64 import os import re import time import mx.DateTime from datetime import datetime, timedelta import tools from crm import crm from osv import fields,osv,orm from osv.orm import except_orm from tools.translate import _ class project_issue(osv.osv, crm.crm_case): _name = "project.issue" _description = "Project Issue" _order = "priority, id desc" _inherits = {'mailgate.thread': 'thread_id'} def case_open(self, cr, uid, ids, *args): """ @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of case's Ids @param *args: Give Tuple Value """ res = super(project_issue, self).case_open(cr, uid, ids, *args) self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')}) return res def _compute_day(self, cr, uid, ids, fields, args, context={}): """ @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of Openday’s IDs @return: difference between current date and log date @param context: A standard dictionary for contextual values """ cal_obj = self.pool.get('resource.calendar') res_obj = self.pool.get('resource.resource') res = {} for issue in self.browse(cr, uid, ids, context): for field in fields: res[issue.id] = {} duration = 0 ans = False hours = 0 if field in ['working_hours_open','day_open']: if issue.date_open: date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S") date_open = datetime.strptime(issue.date_open, "%Y-%m-%d %H:%M:%S") ans = date_open - date_create date_until = issue.date_open #Calculating no. of working hours to open the issue hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id, mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'), mx.DateTime.strptime(issue.date_open, '%Y-%m-%d %H:%M:%S')) elif field in ['working_hours_close','day_close']: if issue.date_closed: date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S") date_close = datetime.strptime(issue.date_closed, "%Y-%m-%d %H:%M:%S") date_until = issue.date_closed ans = date_close - date_create #Calculating no. of working hours to close the issue hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id, mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'), mx.DateTime.strptime(issue.date_closed, '%Y-%m-%d %H:%M:%S')) if ans: resource_id = False if issue.user_id: resource_ids = res_obj.search(cr, uid, [('user_id','=',issue.user_id.id)]) if resource_ids and len(resource_ids): resource_id = resource_ids[0] duration = float(ans.days) if issue.project_id and issue.project_id.resource_calendar_id: duration = float(ans.days) * 24 new_dates = cal_obj.interval_min_get(cr, uid, issue.project_id.resource_calendar_id.id, mx.DateTime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'), duration, resource=resource_id ) no_days = [] date_until = mx.DateTime.strptime(date_until, '%Y-%m-%d %H:%M:%S') for in_time, out_time in new_dates: if in_time.date not in no_days: no_days.append(in_time.date) if out_time > date_until: break duration = len(no_days) if field in ['working_hours_open','working_hours_close']: res[issue.id][field] = hours else: res[issue.id][field] = abs(float(duration)) return res _columns = { 'thread_id': fields.many2one('mailgate.thread', 'Thread', required=False), 'id': fields.integer('ID'), 'name': fields.char('Name', size=128, required=True), 'active': fields.boolean('Active', required=False), 'create_date': fields.datetime('Creation Date' , readonly=True), 'write_date': fields.datetime('Update Date' , readonly=True), 'date_deadline': fields.date('Deadline'), 'date_closed': fields.datetime('Closed', readonly=True), 'section_id': fields.many2one('crm.case.section', 'Sales Team', \ select=True, help='Sales team to which Case belongs to.\ Define Responsible user and Email account for mail gateway.'), 'user_id': fields.many2one('res.users', 'Responsible'), 'partner_id': fields.many2one('res.partner', 'Partner'), 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \ domain="[('partner_id','=',partner_id)]"), 'company_id': fields.many2one('res.company', 'Company'), 'description': fields.text('Description'), 'state': fields.selection([ ('draft', 'Draft'), ('open', 'Todo'), ('cancel', 'Cancelled'), ('done', 'Closed'), ('pending', 'Pending'), ], 'State', size=16, readonly=True, help='The state is set to \'Draft\', when a case is created.\ \nIf the case is in progress the state is set to \'Open\'.\ \nWhen the case is over, the state is set to \'Done\'.\ \nIf the case needs to be reviewed then the state is set to \'Pending\'.'), 'email_from': fields.char('Email', size=128, help="These people will receive email."), 'email_cc': fields.text('Watchers Emails', size=252 , help="These people\ will receive a copy of the future" \ " communication between partner and users by email"), 'date_open': fields.datetime('Opened', readonly=True), # Project Issue fields 'date_closed': fields.datetime('Closed', readonly=True), 'date': fields.datetime('Date'), 'canal_id': fields.many2one('res.partner.canal', 'Channel',help="The channels represent the different communication modes available with the customer." \ " With each commercial opportunity, you can indicate the canall which is this opportunity source."), 'categ_id': fields.many2one('crm.case.categ','Category', domain="[('object_id.model', '=', 'crm.project.bug')]"), 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Severity'), 'type_id': fields.many2one('crm.case.resource.type', 'Version', domain="[('object_id.model', '=', 'project.issue')]"), 'partner_name': fields.char("Employee's Name", size=64), 'partner_mobile': fields.char('Mobile', size=32), 'partner_phone': fields.char('Phone', size=32), 'stage_id': fields.many2one ('crm.case.stage', 'Stage', domain="[('object_id.model', '=', 'project.issue')]"), 'project_id':fields.many2one('project.project', 'Project'), 'duration': fields.float('Duration'), 'task_id': fields.many2one('project.task', 'Task', domain="[('project_id','=',project_id)]"), 'date_open': fields.datetime('Opened', readonly=True), 'day_open': fields.function(_compute_day, string='Days to Open', \ method=True, multi='day_open', type="float", store=True), 'day_close': fields.function(_compute_day, string='Days to Close', \ method=True, multi='day_close', type="float", store=True), 'assigned_to' : fields.many2one('res.users', 'Assigned to'), 'working_hours_open': fields.function(_compute_day, string='Working Hours to Open the Issue', \ method=True, multi='working_days_open', type="float", store=True), 'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \ method=True, multi='working_days_close', type="float", store=True), } def _get_project(self, cr, uid, context): user = self.pool.get('res.users').browse(cr,uid,uid, context=context) if user.context_project_id: return user.context_project_id.id return False _defaults = { 'active': lambda *a: 1, 'user_id': crm.crm_case._get_default_user, 'partner_id': crm.crm_case._get_default_partner, 'partner_address_id': crm.crm_case._get_default_partner_address, 'email_from': crm.crm_case. _get_default_email, 'state': lambda *a: 'draft', 'section_id': crm.crm_case. _get_section, 'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c), 'priority': lambda *a: crm.AVAILABLE_PRIORITIES[2][0], 'project_id':_get_project, } def convert_issue_task(self, cr, uid, ids, context=None): case_obj = self.pool.get('project.issue') data_obj = self.pool.get('ir.model.data') task_obj = self.pool.get('project.task') if context is None: context = {} # for case in case_obj.browse(cr, uid, ids, context=context): # if case.state != 'open': # raise osv.except_osv(_('Warning !'), # _('Issues or Feature Requests should be in \'Open\' state before converting into Task.')) result = data_obj._get_id(cr, uid, 'project', 'view_task_search_form') res = data_obj.read(cr, uid, result, ['res_id']) id2 = data_obj._get_id(cr, uid, 'project', 'view_task_form2') id3 = data_obj._get_id(cr, uid, 'project', 'view_task_tree2') if id2: id2 = data_obj.browse(cr, uid, id2, context=context).res_id if id3: id3 = data_obj.browse(cr, uid, id3, context=context).res_id for bug in case_obj.browse(cr, uid, ids, context=context): new_task_id = task_obj.create(cr, uid, { 'name': bug.name, 'partner_id': bug.partner_id.id, 'description':bug.description, 'date': bug.date, 'project_id':bug.project_id.id, 'priority':bug.priority, 'user_id':bug.assigned_to.id, 'planned_hours': 0.0, }) new_task = task_obj.browse(cr, uid, new_task_id) vals = { 'task_id': new_task_id, } case_obj.write(cr, uid, [bug.id], vals) return { 'name': _('Tasks'), 'view_type': 'form', 'view_mode': 'form,tree', 'res_model': 'project.task', 'res_id': int(new_task_id), 'view_id': False, 'views': [(id2,'form'),(id3,'tree'),(False,'calendar'),(False,'graph')], 'type': 'ir.actions.act_window', 'search_view_id': res['res_id'], 'nodestroy': True } def _convert(self, cr, uid, ids, xml_id, context=None): data_obj = self.pool.get('ir.model.data') id2 = data_obj._get_id(cr, uid, 'project_issue', xml_id) categ_id = False if id2: categ_id = data_obj.browse(cr, uid, id2, context=context).res_id if categ_id: self.write(cr, uid, ids, {'categ_id': categ_id}) return True def convert_to_feature(self, cr, uid, ids, context=None): return self._convert(cr, uid, ids, 'feature_request_categ', context=context) def convert_to_bug(self, cr, uid, ids, context=None): return self._convert(cr, uid, ids, 'bug_categ', context=context) def onchange_stage_id(self, cr, uid, ids, stage_id, context={}): if not stage_id: return {'value':{}} stage = self.pool.get('crm.case.stage').browse(cr, uid, stage_id, context) if not stage.on_change: return {'value':{}} return {'value':{}} def case_escalate(self, cr, uid, ids, *args): """Escalates case to top level @param self: The object pointer @param cr: the current row, from the database cursor, @param uid: the current user’s ID for security checks, @param ids: List of case Ids @param *args: Tuple Value for additional Params """ cases = self.browse(cr, uid, ids) for case in cases: data = {} if case.project_id.project_escalation_id: data['project_id'] = case.project_id.project_escalation_id.id if case.project_id.project_escalation_id.user_id: data['user_id'] = case.project_id.project_escalation_id.user_id.id else: raise osv.except_osv(_('Warning !'), _('You cannot escalate this issue.\nThe relevant Project has not configured the Escalation Project!')) self.write(cr, uid, [case.id], data) return True project_issue()