Previous rating icons had readability issues, especially when used in
small containers. For this reason, this commit includes the following
improvements:
- New rating icons have been designed and included in PNG and SVG, in
order to increase readability.
- 'Thank you for rating our services!' template, in the 'rating'
module, has been revamped, by removing the old '.card' template and by
improving the shadow effect cast on focus plus a better user
interaction.
--
task-2531541
Closes: #71094
- Rename the 'Use Rating on Project' feature into 'Customer Ratings'
- Rename the 'Set Email Template to Stages' link to 'Set a Rating Email Template on Stages'
- Add an optional list view for the Stages menu
- display warning if the rating_template_id field is set and if one of the selected project_ids doesn't have the rating_status field set to true
- Project form view revamp
- rename the '% on tasks' stat button into 'Customer Satisfaction'
- Remove the 'no option' for the rating frequency field because it is required
- project form : Add a 'Go to Website' stat button
- Project dashboard: remove the 'Customer Ratings' menu item in more
- Ratings page: the 'Last 30 days' filter include ratings from today
- remove the Appointment / Helpdesk Customer Satisfaction / Live Support menu items
TASK ID : 1251
Before this commit, when user land after clicking on the smiley in the
e-mail for rating, user cannot change its rating. Its click limits the
available choice.
Now users will be able to choose rating and write feedback before submitting
its rating.
Task ID 1936849
Closes PR #33979
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Shreya Thakrar<sht@odoo.com>
The statistic bar size is now related to the value of the rating
+ Adds small modififications to align correctly the different divs
+ harmonize icons size
+ show white icon for readability
+ Add inline padding to team member icon for readability
(inline because this part will be completelly reviewed in next version)
Task ID 1883227
Remove the support to replace emojis by images. Most browser
now support colored emoji or at least black and white emojis.
The emojis list have been updated to ensure a correct support
for most os/browser.
Users have the possibility to install fonts localy if their os does not
have one of the default emoji font installed.
After default os emoji font, one of twemoji, emojione or noto color
will be selected.
The emoji list is now hardcoded in js in order to reduce the number of
records in shortcodes.
Also include a small fix for livechat to display message field when rating
is bad.
Task #36898
PR #23689
In rating module
- provide list and form view for rating
- better kanban view (remove js code, ellispsis
for long name, better feedback display, ...)
- provide more field on the mixin to cover
more case
- update res_name of rating when the ressource name
is changed (for consistency)
- make the rating web page, a correct html page (by
using web.layout template)
- some guidelines compliance
In rating_project and rating_project_issue:
- add filter for rated document
- some guidelines compliance
Purpose:
For our internal project management, we would like to track the customer
satisfaction on the open projects. We send them an email every one or 2
weeks allowing them to give a feedback by clicking on one of 3
smileys: Happy, Average, Angry. They can also put a additional explanation.
We already have something similar which is working on livechat with a
unusable reporting, and on issues but unusable. Our project are managed by tasks.
Specification:
- On the project : Selection fields : (Periodical Rating or Rating on Stage)
+ Fields to choose the period if periodical
- On the stage : email_template_id field.
- IF :
---> Periodical : Send an email to all the customers for the tasks on this stage periodically
---> On Stage : Send an email to the customer's tasks when the task reaches the stage
- That way, it's impossible to send a satisfaction request both periodically and sequentially.
FP request
- Who is the customer : The customer on the task OR the customer on the related sales order
OR the customer on the projet OR nobody
- The last feedback is displayed on the task kanban card (Thumb up, down, or neutral)
- On the project kanban card, the customer satisfaction is displayed. This is the simple
mean of all the previous ratings.
If no value given for the widget, use the default ones for the rating. Otherwise 'NaN' is sent to the server, causing crash in website_sale when posting a comment without rating
- star widget and rating card to post and display rating
- Linked rating.rating to mail.message
- method to extract more statistics about the rating of an object.
Carlos Valverde