Define `data-hotkey` on most used action buttons.
For the modals, the following keys are dedicated for "special"
actions:
- Alt+G: add
- Alt+V: save
- Alt+Z: cancel
closesodoo/odoo#73275
Taskid: 2588233
Related: odoo/enterprise#19464
Signed-off-by: Kevin Baptiste <kba@odoo.com>
Use correct label. This link leads to opportunities, not to "Favorites"
whatever that means.
closesodoo/odoo#60036
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Currently, activity view does not support many2one_avatar_user widget due to
which clicking on image do not open chat window, with this commit, we add
support of many2one_avatar_user widget in activity_view so that user can click
on avatar image and open chat window.
task-2554466
closesodoo/odoo#71804
Related: odoo/enterprise#18803
Signed-off-by: Simon Genin (ges@odoo) <ges@odoo.com>
Taking advantage of the new action_opportunity_forecast for crm leads to
create a dedicated ir_actions.xml file to store all server/client actions.
Task-ID: 2243913
PR odoo/odoo#69380
Add a new submenu "Forecast" in "Reporting" for CRM
The Forecast shows 4 views:
1. Kanban
2. Graph
3. Pivot
4. List
Objective
Shows the short term forecast for opportunities (crm_lead) based on their
expected closing (date_deadline) and have an overview of the prorated
revenues for each period (defaults to month).
Implementation
1. Kanban
- the progressbar is using the prorated_revenue
- the forecast_field is date_deadline
- the default groupby is date_deadline
2.3. Graph, Pivot
- the measure defaults to the prorated_revenue
- the row defaults to date_deadline
4. List
- shows the prorated_revenue
The special filter "Forecast" is defined to be used by the
forecastModelExtension (JS). (define the forecast_filter context key)
The forecast_field context key is defined in the action to be used by the
forecastModelExtension and the forecastService (JS).
The demo data for opportunities is updated to spread date_deadline over 4 months
Enable drag&drop and quickCreate features for the kanban view with the use of
the allow_group_range_value <field> xml attribute
Add a "Won" flag for the forecast view to better distinguish opportunities that
need to be worked on
Test tour
Task-ID: 2243913
PR odoo/odoo#69380
ENT PR odoo/enterprise#18547
Next to the addition of a generic field adding a compute to find
my next activity deadline there is no need to keep a custom field
on crm.lead model.
Task ID-2438822
COM PR odoo/odoo#72219
Related: odoo/upgrade#2566
Related: odoo/enterprise#19044
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Before this commit, suppose we have a scenario like below
Task-A:
Activity-1:
name: Email ( Today )
Assigned to: User-1
Task-B:
Activity-1:
name: Email ( Today )
assigned to: User-2
Activity-2:
name: Call ( Due in 3 Days )
assigned to: User-1
When User-1 goes through the systray 'Today' filter shortcut he gets both
Task-A and Task-B in the list instead of only Task-A. Indeed currently
activities are not filtered based on current user with its deadlines.
However purpose of systray is to indicate activities current user has to
perform instead of global activities.
After this commit activities will be filtered based on deadlines as well as the
current user. In order to achieve this behavior we needed to pass a domain like
[
('activity_ids.date_deadline','=', fields.Date.today()),
('activity_ids.user_id','=', 1)
]
And for that purpose we introduced a non-stored compute field with a search
method.
Task ID-2438822
COM PR odoo/odoo#72219
X-original-commit: f4eaf4d8fb2f97240201104dcd4fc7e2674bce02
Bug
===
1. Create a new database from the database selector
2. Do not select a country for your company
3. Install CRM
4. Create a new opportunity and select your company
5. The sync "warning" will be displayed, and it should not
The reason for that is the phone of the company is an empty string and the
phone of the lead is False. So we try to sync them and we show the warning
message even if for the user, nothing will happen.
This commit fixes that behavior by correctly checking that False / empty
strings are considered as equal.
UPDATE
In this commit we also display warnings about update only in edit mode to
avoid displaying irrelevant information to the user. Indeed email and phone
will be propagated at save, aka in edit mode.
TaskID-2499659
closesodoo/odoo#72286
X-original-commit: efea8fce6c7cb6e40b590cd827fe22e134cc3d13
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Move the lead mining section to the top right as we now have a lot more empty
space after the removal of the outlook plugin settings
Task-2531032
closesodoo/odoo#71544
X-original-commit: 1cb0c743c4c15d6817773d66a7ac27321b8bbada
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Description of the issue/feature this PR addresses:
It is currently quite difficult to differentiate users. Most of the time, people
don't take the time to upload an actual avatar so everybody looks the same. This
PR generates a custom avatar with the users initials and random color to
differentiate them. For res.users, res.partner and hr.employee, image fields now
hold the binary image and avatar are used to show the image or svg.
Current behavior before PR:
Avatar had only random colors and was being saved in database, being inefficient
Desired behavior after PR is merged:
A new mixin defines image fields and in case no image is set, it generates an
SVG image with the user's initials and random color.
closesodoo/odoo#69819
Task: 2404630
Related: odoo/enterprise#18199
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
Purpose of this commit is to ensure side documents are redirected to the
master opportunity when merging leads. Those side documents include
* communication history (mail.message);
* attachments (ir.attachment);
* visitors (website.visitor);
However some documents are currently not specifically handled :
* meetings (calendar.event);
* activities (mail.activity);
* sale orders (sale.order);
* attendees (event.registration);
In this commit we ensure all are attached to the final master opportunity.
That way we prevent loosing access to those documents and ensure we keep
the complete history of all merged leads.
Also tests are added to ensure the merging of leads and its contents.
A new field is added to have the o2m field between leads and calendar events.
In order to clarify naming, ``meeting_count`` is renamed to
``calendar_event_count`` to match naming.
Task Id-2457941
COM PR odoo/odoo#68884
UPG PR odoo/odoo#2494
Related: odoo/upgrade#2494
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Currently, across Odoo, there are around 40+ many2one fields defined with a
'selection' widget. Since the many2one widget has options to limit record
creation and opening, there is no reason to define a many2one field with a
selection widget. The selection widget does not allow for searching, and is
limited to 100 records.
PURPOSE
to update the definition of any many2one on which we applied a 'selection'
widget, and instead use the standard many2one widget with disabled
opening/creation instead.
after this commit,
for each many2one field defined with widget="selection", widget="selection" is
replaced with options="{'no_open': True, 'no_create': True}"
Task : 2476488
closesodoo/odoo#68387
Related: odoo/enterprise#17316
Signed-off-by: Aaron Bohy (aab) <aab@odoo.com>
Following the recent reorganisation of the documentation in 12.0+,
the majority of the documents have been moved and their old links are no longer valid.
Some redirection rules will soon be deployed, but those rules might be dropped in some years
and we want the links to still work, which is why we still replace the links to the new ones.
FW-Port of odoo/odoo#70675 (13.0)
closesodoo/odoo#70920
X-original-commit: bc9c1eef538ba6095e74c19d5d9ed9e01625ec7c
Related: odoo/enterprise#18361
Signed-off-by: Victor Feyens (vfe) <vfe@odoo.com>
When clicking on "CRM -> Reporting-> Leads (Leads Analysis)" list and form
views are not correctly set, leading to opportunity views. In this commit we
* have changed the list view from ``crm_case_tree_view_oppor`` to
``crm_case_tree_view_leads`` to ensure we use the right view;
* we are now able to open form view from the list view like all other views;
When clicking on "Teams -> Reporting (on a team vignette) -> Leads" list
view used is the opportunity one. We fix it by correctly setting action
views for ``action_report_crm_lead_salesteam`` reporting action.
Task-id : 2497936
closesodoo/odoo#69575
Related: odoo/enterprise#18338
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Move the meeting stat button and kanban pill from CRM to Calendar, purpose is to
allow its usage even if CRM is not installed as this makes more sense since this
field is usually related to Calendar.
Increase query number limit in company leave test, in order to take into account
the newly introduced query in Calendar.
UPG-PR: https://github.com/odoo/upgrade/pull/2423
Task-2514473
closesodoo/odoo#69846
Related: odoo/upgrade#2423
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
- Currently all menus are out of order in app switcher.
- For example, Sales app is 16 menu away from Accounting,
Social Marketing app is 25 menu away from Email Marketing, etc.
So, all menus should be reordered.
- This commit will reorder the menus of the app switcher in order to reduce
the distance between correlated applications,
and bring the most common apps upward.
- And in this commit we have left gap of 5 subsequent sequence for further new menus.
PR: #69984
TASK ID: 2513082
Related: odoo/enterprise#17989
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Currently, in crm probability field is not displaying
in lead tree view. with the removal of lead scores,
the probability is now the tool we want users to see
as their "quality indicator" for their leads.
With this commit, we now display probability field
(optional="hide") in lead tree view, also probabilty
label changes to "Probability (%)" in Leads and Pipeline
Tree view.
closesodoo/odoo#68680
Taskid: 2496347
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose is to allow members to quickly opt-out / opt-in from assign
process. For example if for some reason (leaves, too much leads, temporarily
working on something else) a salesperson cannot handle more leads he may
opt-out from assign process.
When member is opt-out, hide assign details from both kanban and form
views. It allows notably to see at a glance who is out and who is in.
Task ID-2494749
COM PR odoo/odoo#68476
UPG PR odoo/upgrade#2318
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Conversion of all modules to the new manifest assets declaration.
Part of task: 2352566
Co-authored-by: Julien Mougenot <jum@odoo.com>
Co-authored-by: Simon Genin <ges@odoo.com>
- split the mail_client_extension module onto two modules:
1) module mail_client_extension having mail/contact specific code,
depends on iap and contacts only
2) module crm_mail_client_extension having crm specific code,
depends on CRM and mail_client_extension.
Purpose is to allow the user to use the mail_client_extension
without needing to install CRM, this will also allow
the usage of the mail connector in other modules without
the need for CRM.
- add the module_mail_client_extension field to the
res_config_settings model of the base_setup module
in order to enable the user to install the
mail_client_extension module directly from the settings
- move the crm_lead model from the mail_client_extension_module
to the newly created crm_mail_client_extension_module, as this
model is no longer needed by the mail_client_extension module
because it no longer not implemants CRM functionality
- move the iap_enrich_api model from the crm_iap_lead_enrich
module onto the iap module as it is only related to contacts
and not to CRM, this way it can be used in other modules such
as the mail_client_extension module without the need for CRM
module
Task-2382870
UPG-PR: https://github.com/odoo/upgrade/pull/2156
COM-PR: https://github.com/odoo/odoo/pull/66139
Reduce eye catchiness of warning message when warning the user that
his changes on email and phone will also update customer.
Before, used a ribbon (ribbon_message). It is removed from crm lead model
and also of crm lead form view.
Now, only displays an orange alert sign at the end of the fields when a change
would update the customer profile. Hovering on the alert sign displays
the appropriate message. The warning icon is added on crm lead view for
both lead and opportunity types.
Python compute method of ribbon field is split in two compute methods,
one per boolean field partner_email/phone_update.
Also updates ribbon_message tests accordingly.
TaskId 2456105
COM PR odoo/odoo#66909
UPG PR odoo/upgrade#2258
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Since e86f892a7b
We have the possibility to display a "lost" and a "won" ribbon on the crm.lead
kanban view.
In this commit, we change things around a bit:
- The "WON" ribbon was removed.
Since it was redundant with the stage anyway and not very useful.
- The "LOST" ribbon is now always displayed in the kanban view.
And not only when coming from "duplicate leads".
In addition, leads displayed when coming from the stat button on the
res.partner form view now also shows lost leads (active_test=False).
This can be helpful for the end user because he wants to know "all the deals
that are in progress/lost/won with this specific contact".
Task-2349526
closesodoo/odoo#67693
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
PURPOSE
Duplicate lead records are an issue for CRM users
To prevent sales representatives from contacting a prospect that:
- Already refused an offer from another sales
- Already accepted an offer from another sales
- Is already discussing with another sales
The purpose of this task is to inform the CRM user that there are
some possible duplicates for one lead and let the user decide how
to handle the case.
SPECIFICATION
- Add a computed field to count the number of potential duplicates.
- Add a stat button on the form view of a lead to display the number
of potential duplicates. When the user clicks on it, the leads
considered as duplicate will be displayed in a kanban view.
- Add a lost ribbon on the kanban view to quickly visualize the lead
state since the duplicates can be lost leads.
LINKS
Task ID : 2151017
closesodoo/odoo#61834
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
* Replace the "Snooze 7d" action for lead-related activities linked to
a calendar event by a "Reschedule" action, which will redirect the user
to the calendar view with the focus on the next event related to the
opportunity
- The "Snooze 7d" action only impacted the activity and not the meeting,
and snoozing a meeting is not very logical anyway. The "Reschedule" fits
better in this use case.
* It was discussed to show only a modal allowing to reschedule the next
calendar event, but that could lead to inconsistent states (out of order
sequence of scheduled events, if the first is rescheduled after the
second).
* The reschedule option will be shown next to any activity related to a
calendar_event regardless of its activity type. There are some edge cases
that we may want to change in the future :
- When changing the activity type of a 'meeting' activity associated to
a calendar event to any other activity type, but without removing the
calendar event, the reschedule action is still showing (since the event
is still ongoing and was not deleted from the calendar).
- Conversely, with a meeting which is not (yet?) related to a calendar event,
the reschedule action will not be available.
* Add a new field to MailActivityMixin in the calendar module context. This
field is the event linked to the next activity, if there is one such event.
It is used to check whether the reschedule action should be available to the user.
* Add a test for this new field to validate the expected behavior.
* Add the priority widget to the priority field in the opportunity tree view
Task ID : 2410217
PR : https://github.com/odoo/odoo/pull/63370
This commit improves the action helpers for the actions bound to below listed
menus for better usability:
* My Activities
* Leads
* Leads Analysis
Along with that, this commit also improves the following:
* while generating leads, make 'Industries' field required on the modal so
that results obtained are actionable instead of random leads;
* after trying to generate leads, if no result is found, the same pop-up
opens again with same criteria and displays a waring in the pop-up. It
informs users that leads are not found and no credits are spent for their
last search;
* improve the warning message for unsuccessful enrichment due to invalid
email;
COM PR odoo/odoo#64075
ENT PR odoo/enterprise#15561
Task ID-2393253
When we create a partner on lead form view, the user and team are
propagated to the created partner, while they do not when we do the
same from lead kanban using quick create.
With this commit, user (salesperson) and team are propagated to the
partner created through lead kanban (quick create) as well.
Task ID-2446969
PR #65846
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit improves multiple small details in the calendar application.
UI, UX mostly:
* some labels were confusing
* the invisible attribute were not set in popover view
* the sample data were missing
* ...
taskid: 2342252
This display colors of the tags on leads' kanban view,
same as opportunity.
Task-id : 2453047
closesodoo/odoo#65677
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Primary action buttons should suggest the next logical flow to the user.
On contrary, the opportunity form view is having too many primary
buttons, losing their actual meaning.
In this case we consider that next logical steps should be:
- the creation of a new commercial document (Sale / Rental) if
any / all of those apps are installed;
- the winning of the deal (as losing would stop the flow);
With this commit, we make following changes to achieve that:
- rename the 'Mark Lost' and 'Mark as Lost' buttons to simply 'Lost'
and make them secondary buttons;
- rename the 'Mark Won' button to simply 'Won', and keep it primary;
- once the 'sale_crm' is installed, make the 'Won' button secondary;
closesodoo/odoo#64834
Task-id: 2247355
Related: odoo/enterprise#15977
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Right now there is a button in the CRM settings called 'Update Probabilities'.
When clicking on it probabilities of leads created after certain date
are updated. Problem with this flow is that user can click on the button by
mistake and there is no going back.
Moreover this does not trigger a save on settings and changes done by user
are not saved. This is standard behavior of config settings.
This commit improves the behavior by opening a wizard on click of the button
instead of directmy updating the probabilities. It allows users to change
fields used in PLS, change start date, or even cancel the update process.
Task ID-2355562
closesodoo/odoo#60733
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
* account, analytic, calendar, coupon, crm, crm_iap_lead_website,
delivery, digest, event, event_crm, fleet, gamification, hr,
hr_expense, hr_skills, im_livechat, lunch, mail, maintenance,
mass_mailing, membership, mrp, point_of_sale, pos_mercury, product,
purchase, purchase_requisition, sale_management, sales_team, sms,
stock, stock_landed_costs, survey, website_crm_partner_assign,
website_event_exhibitor, website_event_track, website_forum,
website_slides, base
This commit removes oe_edit_only labels and adds placeholder
on fields in form views from a lot of apps to minimize the
shift when switching mode.
task 2330101
Right now, the 'CRM > Reporting' menu is accessible only to the sales
managers. However, we should let users of all access right levels to
see their reporting while making sure it does not give them access to
data that does not match their rights.
This commit thus changes group applied on 'CRM > Reporting' menu from
'sales_team.group_sale_manager' to 'sales_team.group_sale_salesman' so
that from sales person to manager, everyone is able to the reporting
based on their rights.
For the below sub-menus, record rules already exist, preventing data breach:
- Dashboard (crm_enterprise)
- Leads (crm)
- Pipelines (crm)
- Activities (crm)
However, for data under 'Partnership'(website_crm_partner_assign) and
'Lead Generation Views' sub-menus(crm_iap_lead_website), we introduced
the needed access rights / record rules to ensure basic users can only
see the data they have rights for.
TaskId - 2357311
closesodoo/odoo#64202
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
With commit[1], we introduced a feature that from the sales team, we can
see the overdue opportunities for a particual teams. However, the filter
that we use for related action which is supposed to show overdue opportunities
is not not added, and the filtration is not working as expected, showing us
all the opportunites for a team.
This commit fixes the issue by adding the invisible filter with proper
domain set within opportunities' search view and thus enables us to
filter overdue opportunites.
commit[1] - https://github.com/odoo/odoo/commit/1da63f0ab0fb4212bee46f960c6bbe8ca9251cac
TaskID : 2323612
closesodoo/odoo#65258
X-original-commit: 68577d32c7fe0cb18ba4fb788cee65ec8b54b65b
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and clean
SPECIFICATIONS
Set _check_company_auto on lead model to enable automatic company check when
updating company_id field.
Add a company check on user_id field to ensure user and lead company match.
Also add a company check on team_id to ensure team and lead company match.
Add a dynamic domain to be used in form view to limit available users to set
on leads to those matching domain.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS
Assignment max being set to 0 means member is out of automatic assign process.
In that case assignment information (domain in form view, gauge in kanban
view) are hidden to lighten member form view.
Its default value is now set to 30. It means that newly created members by
default are available for automatic assignment.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS: TEAM OPT-OUT OF ASSIGN
Allow teams to individually opt-out automatic assignment. If automatic
assignment is activated one can make some team opt-out of automatic process.
Manual assignment on team through an action button is possible even when
opt-outed.
Allow teams to individually opt-out automatic assignment. If automatic
assignment is activated one can make some team opt-out of automatic process.
Manual assignment on team through an action button is possible even when
opt-outed.
SPECIFICATIONS: RESTRICT ASSIGN TO OPPORTUNITIES ENABLED TEAMS
Only teams with use_leads or use_oppotunities should be included in automatic
assign. Indeed other teams like POS, website) do not handle opportunities
or leads. Automatically assigning them leads makes no sense.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS
Make final integration of members management by taking into consideration
both multi-membership and automatic lead assignment features.
Correctly hide assignment options and fields if auto assign is not activated.
This means that
* when being in mono membership mode without automatic assign: display
users on team form view;
* when being in multi membership mode or with automatic assign: display
members o2m records, as configuration is done on this model;
* hide the whole right column in sales team form view about assignment when
assignment is not activated in settings;
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS
Move sales team automatic lead assignment from website_crm_score (enterprise)
directly into sales_team. Some cleaning and renaming is performed while moving
the code as it is old fashioned.
Scoring feature is removed completely from lead assignment. Indeed we consider
PLS is a better feature and provides more accurate results.
Minimal scoring specific field on team is removed. Indeed it can also be
integrated directly into domains linked to a sales team as this is a field
directly available on lead using ``probability``. It allows to reduce fields
of team model and move all logic in the team's domain itself.
Overall behavior as been kept as close as possible from the original one.
Purpose is to avoid too much undesired changes between versions.
In this commit we also add tests for automatic lead assignment.
ASSIGNMENT PROCESS DESCRIPTION
1- LEAD TO TEAM ALLOCATION
Allocate leads to teams given by self. This method sets ``team_id`` field
on lead records that are unassigned (no team and no responsible). No
salesperson is assigned in this process. Its purpose is simply to allocate
leads within teams.
Heuristic of this method is the following:
* first we randomize all teams;
* then for each team
* find unassigned leads, aka leads being
* without team, without user -> not assigned;
* not in a won stage, and not having False/0 (lost) or 100 (won)
probability) -> live leads;
* if set, a delay after creation can be applied (see BUNDLE_HOURS_DELAY)
parameter explanations here below;
* keep only leads matching the team's assignment domain (empty means
everything);
* assign maximum BUNDLE_SIZE leads to the team, then move to the next team.
This is done to ensure every team will have leads enough to fill its
capacity based on its domain;
* when setting a team on leads, leads belonging to the current batch
are also merged. Purpose is to clean database and avoid assigning
duplicates to same or different teams;
* for all teams that still have capacity (aka: a search on unassigned
available leads with team domain still give results), do another
assignment round. Each round teams are randomized so that team order
is not always the same;
Note that leads are assigned in batch meaning a team could receive leads that
could better fit another team. However this heuristics is based on hypothesis
that team domains do not overlap. Indeed if a company has several teams they
will probably target separate market segments: country-based, customer type or
size, ... Having several teams using same assignment domain could lead to less
fairness in assignment process but this should not be the target use case of this
heuristic.
Leads are allocated by batch. This can be configured using a config parameter.
Batch size depends on cron frequency, lead pipeline size and members assignment
maximum. Finding an optimal heuristic for this parameter is not easy as it
depends on internal processes and organization. Higher batch size leads to
better performances when running automatic assignment. It can also give unfair
results if teams domain overlap or if pipeline is not big enough to fill all
teams capacity.
2- LEAD TO MEMBER ASSIGN
Main processing method to assign leads to sales team members. It also converts
them into opportunities. Its main purpose is therefore to distribute team
workload on its members based on their capacity.
Preparation
* prepare lead domain for each member. It is done using a logical AND with
team's domain and member's domain. Member domains further restricts team
domain;
* prepare a set of available leads for each member by searching for leads
matching domain with a sufficient limit to ensure all members will receive
leads;
* prepare a weighted population sample. Population are members that should
receive leads. Initial weight is the number of leads to assign to that
specific member. This is minimum value between
* remaining this month: assignment_max - number of lead already assigned
this month;
* days-based assignment: assignment_max with a ratio based on ``work_days``
* e.g. Michel Poilvache (max: 30 - currently assigned: 15) limit
for 2 work days: min(30-15, 30/15) -> 2 leads assigned
* e.g. Michel Tartopoil (max: 30 - currently assigned: 26) limit
for 10 work days: min(30-26, 30/3) -> 4 leads assigned
Assign process then follows the following heuristic
* take a weighted random choice in population;
* find first available (not yet assigned) lead in its lead set;
* if found:
* convert it into an opportunity and assign member as salesperson;
* lessen member's weight so that other members have an higher
probability of being picked up next;
* if not found: consider this member is out of assignment process,
remove it from population so that it is not picked up anymore;
Assignment is performed one lead at a time for fairness purpose. Indeed members
may have overlapping domains within a given team. To ensure some fairness in
process once a member receives a lead, a new choice is performed with updated
weights. This is not optimal from performance point of view but increases
probability leads are correctly distributed within the team.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS
Purpose of this commit is to allow to use either mono salesteam mode, either
multi salesteams mode. Basic CRM use mono membership: a salesperson belongs
to a single sales team. It is however possible to choose to work using multiple
memberships. This is configured through a configuration parameter available in
CRM configuration settings.
Mono salesteam behavior
* a given user can be member of a single sales team at a time;
* when moving an user from team to team, its existing memberships are
archived to keep history of what has been done within this team;
* display an alert when creating a new team member that would archive
existing memberships;
* displayed members on team form view are directly res.users records to
avoid displaying unnecessary layer when using a simple CRM;
Multi salesteam behavior
* a given user can be member of several sales team at a time;
* unicity contraint (user_id, crm_team_id) is still enforced;
* displayed members on team form view are crm.team.member records as
advanced configuration can be done directly at that level;
In all cases when adding a new member check for archived membership before
creating it. If an archived version of the member exists it is unlinked in
order to avoid breaking the unicity constraint.
Archived memberships can be managed in its dedicated menu for advanced sales
team use.
SPECIFICATIONS: SETTINGS VIEW
Move Multi Teams checkbox below Recurring Revenues / Leads checkboxes. On its
right alias configuration should appear if Leads is checked.
PLS take third configuration line. On its right future commits will gradually
add automatic assignment configuration.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS: MODEL CLEANING
In this commit we improve team member model to make it more usable and
aligned with current Odoo views and usability.
This commit contains notably
* add some related fields on the user: phone, mobile, company, email;
* rename "team_user_domain" to "assignment_domain";
* rename "maximum_user_leads" to "assignment_max";
* improve member views globally;
We also introduce dynamic domain computation for users and teams when seeing
team members. This allows to limit selection of users or teams depending
on already existing configuration. Purpose is to avoid having people trying
to create wrong configuration (duplicates, ...) and receiving error messages.
Also
* clean some data and demo about teams and members;
* fix some views glitches;
* improve views: add some fields in search views, improve wording of
fields or actions, ... globally improve usability and US as well as
feedback given to users;
* group sales team members by team by default as it help getting an
overview of team members distribution;
* update tests to create team members instead of writing directly on m2m
towards users;
SPECIFICATIONS: SALE_TEAM_ID FIELD ON RES.USERS
In this commit we also rewrite sale_team_id field of res.users. Previously in
crm it was simply a many2one field linking to a crm.team. It was used to compute
team membership as a standard many2one / one2many relationship. In enterprise
module ``website_crm_score`` this field was set as a related on first user
teams. Indeed scoring changed relationship between users and teams to a
many2many.
This field is now directly a computed many2one field that links to the
"main" team of the user even in multi memberships mode. As memberships can
now be de-activated we changed this field to a computed stored field. It is
based on oldest active membership of user. That way default team of documents
will be the user's oldest team considered as its "main team".
SPECIFICATIONS: LEAD_ALL_ASSIGNED_MONTH_COUNT
Improve crm_team ``lead_all_assigned_month_count`` field computation. It is
now simply the sum of assigned leads of team members. Differences may
happen if a lead in teamA is assigned to an user working in teamB. This should
not happen if team / user is correctly set at lead level which is generally
the case. However if that happens, old field counted it. New field will not
count it as it is not directly linked to a team's member.
SPECIFICATIONS: DEMO DATA
Make crm.lead demo data coherent with user_id / team_id . As demo data should
be using a mono-membership behavior for users and teams, we have to ensure
user_id and team_id effectively matches. It allows to have coherent reporting
and assignment demo flows.
Also avoid having Odoobot responsible of leads. Instead of undefined user_id
and team_id leading to Odoobot being responsible of some leads, force it
to be False. Those demo data allow to test automatic assignment of lead
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICIATIONS
Move sales team membership model from website_crm_score (enterprise) directly
into sales_team. It allows to have the base requirements to correctly handle
mono and multi sales team for salesperson.
Membership is modeled using a decorated many2many relationship. Members of
a sales team are res.users. Subscriptions are crm.team.member linking a team
and an user. It is a rename of team.user model coming from website_crm_score
as well as some other relational fields renaming.
Part of old team.user model is moved directly to sales team, part of it to
crm module (notably assignment limits). Its support will be improved in the
upcoming commits. Assignment related fields will be cleaned and used when
moving assignment directly into CRM.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996996
GLOBAL PURPOSE
Ability to have salesmen belonging to several sales team is a core requirement
of CRM. It is therefore moved from website_crm_score to crm along with cleaning
and behavior improvement. Automatic lead assignment is also moved and cleaned.
SPECIFICATIONS
Rename views according to guidelines in order to better understand what
they are. As there are few views let us take a few minutes naming them
correctly.
Also prepare sales team enhancements and ease migration scripts addition by
bumping version numbers.
LINKS
Task ID-2086889 (main task)
Task ID-2357969 (scoring migration task)
Community PR odoo/odoo#48422
Enterprise PR odoo/enterprise#499
Upgrade PR odoo/upgrade#996
Some of the feature of the "My Activities" list view of the crm app were not
available on the regular crm tree view.
This commit aligns the 2 views by sharing these features, notably:
- You can "snooze" your next activity if there is one
- You can contact the lead by email with a direct button on the row/list header
- You can contact the lead by sms with a direct button on the row/list header
The "team_id" column is now optional="hide" since not required most of the time
when you go to check your own leads (and can be activated in a few clicks if
needed).
Finally, the "Email" action at the end of the tree row is now in "single" mode
to allow adding contacts on the fly. This implied re-introducing an action that
was recently removed in 8c65d7c5f7
Further demonstrating that R&D is just an eternal loop.
UPG PR odoo/upgrade#2064
Task-2390500
closesodoo/odoo#62289
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose of the task, is to prevent users from inadvertently
creation/opening countries from country_id fields.
Countries should be managed from their dedicated menu item.
so in this commit, we have set both no_open and no_create to True
so user should not update and create a country from the many2X fields.
closesodoo/odoo#63773
Taskid: 2241677
Related: odoo/enterprise#15464
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
When alias domain is not configured always display "Configure a custom
domain" link instead of an email having only a left-part or "Inactive
alias" if left part is void. This is already the case in edit mode but
not in read mode.
New specification is
* domain is not configured: display link in both read and edit mode;
* domain is configured and left part is set: display alias;
* domain is configured and left part is not set: display "Inactive alias"
in read and display alias name for edition in edit;
LINKS
Task ID-2414079
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
PURPOSE
Remove the alias setting option because it is a weird and hackish way to
proceed. We would prefer users to configure their alias through sales teams.
Improve alias configuration on teams.
RATIONALE
"Incoming Emails" option has many flaws
* it creates collision when you try to set an alias that is already used
and it is not easy to find them back;
* it has no default value (no sales team, no type, ...) and works through the
'owner' field. This is set with the admin on activation of the feature
which is not correct. The admin is potentially not a salesperson. If you
set the field to blank, you get leads without team and without assigned
responsible.
* this alias is not team-bound which thus asks the question: in which team
should the lead ever go? To the first team? Why?
All this make it seem way healthier to handle this through the Sales Team.
=> By default, we'll already have one working with an alias.
If users really want a global lead alias it can be setup manually through
alias menu in configuration. Shortcut and default alias in crm are removed
but feature is still doable if requested.
SPECIFICATIONS
Remove the s "Incoming emails" setting that allows to setup a global alias for
leads / opportunities with a default value being 'contact'. Also remove related
alias data as it has no use anymore.
LINKS
Task ID-2414079
Sort of follow-up of Task ID-2373095.
COM PR odoo/odoo#63160
UPG PR odoo/upgrade#2017
This commit adds few missing default values for some of the partner
fields while we create partner on the fly with quick create kanban
card of lead. Below are the fields that we added
* name
* is_company
* company_name
* phone
* email
Task ID-2409462
closesodoo/odoo#63622
X-original-commit: 5b3290b0869e3954ff1606ad0ca0a35cfd948698
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Crm holds a blank template that adds no real value. Its purpose was to
give a base for salesmen to perform a mass mailing on leads. Using a template
and its action menu entry it was possible to launch a mail composer in
mass mail mode on leads.
However template itself is not necessary. Same goal can be achieved with
a standard action. As template was blank and creating noise we can remove
it and simplify available templates.
LINKS
Task ID-2375767
COM PR odoo/odoo#61814
ENT PR odoo/enterprise#14775
UPG PR odoo/upgrade#1936
PURPOSE
Clean organization of templates in odoo apps: mail.template records in data,
qweb templates (views) used directly in code, notably using post with view.
Purpose is to ease future improvements in posting based on templates.
SPECIFICATIONS
* move those templates in their own file to ease their discovering and
maintenance;
* put them into data (as those are not views even if it contains qweb)
* guidelines are now :
-> Qweb templates should be in data/mail_templates.xml;
-> mail.template records should be in data/mail_template_data.xml;
* put their declaration in no update when not done if template has no
technical code or complex dependency on underlying code;
* move found mail data (mail.message.subtype or mail.activity.type) records
in a mail_data file that should contain only "core" records linked to mail;
LINKS
Task ID-2375767
COM PR odoo/odoo#61814
ENT PR odoo/enterprise#14775
UPG PR odoo/upgrade#1936
This commit changes the default crm alias prefix from 'info' to 'contact'.
As the alias of the default sales team is configured to 'info', also having
'info' for the "crm_alias_prefix" setting was leading to an alias collision.
This change allows an easier configuration by the end user and avoids confusion
when first playing with your CRM settings.
Task 2373095
closesodoo/odoo#62025
X-original-commit: 31497e17e2369147fa40ab8b3f82cb2602ec9012
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Signed-off-by: awa-odoo <awa-odoo@users.noreply.github.com>
Kevin Baptiste