On the page 'Visitors' page of the website module (backend), the cards
can be miss-aligned on small screen size. To improve the responsiveness
of the cards, we will use the `col` and `col-*` classes of Bootstrap
with some specific breakpoints (e.g. `col-sm-*`, `col-lg-*`, etc). We
will also use flex display to reduce the number of custom css rules.
task-2524363
closesodoo/odoo#73355
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit improves action helper message for visitors menus of
website and removes old action helper message from visitor menu
of livechat for better onboarding.
Menus
1) Visitors(action -> website_visitors_action)
Task-2584073
PR odoo/odoo#74082
Related: odoo/enterprise#20125
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
The commit fixes a small UI glitch in the website.visitors kanban view when
website_livechat is installed.
Since 5a0a1e76b3
The "o_field_many2one_avatar" class works a bit differently and requires
additional wrapping.
To get around that, we specify a custom image tag with the appropriate size and
classes to get a small rounded avatar-style rendering.
Task-2612936
closesodoo/odoo#75148
X-original-commit: aa2951731458896bebfa6146a5899277b2d07e26
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Description of the issue/feature this PR addresses:
It is currently quite difficult to differentiate users. Most of the time, people
don't take the time to upload an actual avatar so everybody looks the same. This
PR generates a custom avatar with the users initials and random color to
differentiate them. For res.users, res.partner and hr.employee, image fields now
hold the binary image and avatar are used to show the image or svg.
Current behavior before PR:
Avatar had only random colors and was being saved in database, being inefficient
Desired behavior after PR is merged:
A new mixin defines image fields and in case no image is set, it generates an
SVG image with the user's initials and random color.
closesodoo/odoo#69819
Task: 2404630
Related: odoo/enterprise#18199
Signed-off-by: Sébastien Theys (seb) <seb@odoo.com>
using inselect operator to inline sql in the search method and avoid ORM
to fetch multiple useless messages to check if there's one
closesodoo/odoo#70410
X-original-commit: 505c7b0946689d3ac1ac4dd2f59cf4d535c36cbb
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
RATIONALE
Channel model is a mail.thread enabled model behaving strangely with followers,
notifications and discuss. Its code should however be simplified to be more
self contained and avoid unwanted side effects on other models.
PURPOSE
Remove channel ability to follow records as it mainly adds noise without a lot
of added value. Simplify channel notification flow by using directly members
and not a delegation through a channel self-following trick. Remove followers
being channels and posting with added listeners being channels.
SPECIFICATIONS
In this commit we force messages to belong to a single document using
``model`` / ``res_id`` pair. It is not possible anymore to link a message
to channels using ``channel_ids``. A message belongs to a document and
is displayed in that document's chatter.
This change implies modifying a lot of domains, notably in chatter. Indeed
discuss for channels does not use ``('channel_ids', 'in', [3])`` domains.
They now use ``('model', '=', 'mail.channel'), ('res_id', 'in', [3])`` like
other documents fetching their messages.
This commit also removes ``channel_message_ids`` field on ``mail.channel``
model. As channels are now considered as standard documents they will use
``message_ids`` field like all other documents. Linking a channel on a message
is possible only as a link in message from now on. It is not possible to push
it into a channel anymore (no more listener channels, no more channel link).
Finally a global cleaning also linked to all previous commits is done.
LINKS
Task ID-2070632 (main task)
Task ID-2419762 (followup task)
COM PR odoo/odoo#62859
ENT PR odoo/enterprise#15172
UPG PR odoo/upgrade#2005
PURPOSE
Make various changes to the website.visitor views to improve readability and
ease marketing analysis.
SPECS
The changes include notably:
- Add/rename/move fields/filters elements
- Remove some unnecessary information or put it in optional="hide" in tree view
- Add website_id information (with the multi-website group)
- Slightly rework layouts (new widgets / spacing / images / buttons / ...)
- Move some technical information into the "debug mode"
LINKS
Task 2092302
ENT PR odoo/enterprise#14611
UPG PR odoo/upgrade#1902closesodoo/odoo#61417
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Purpose
=======
Whenever a visitor start a livechat session but finally close the session
without sending any messages, the livechat session is empty and stay in DB.
Livechat session counter counts all the sessions (with and without message)
but when opening the sessions tree view, the view is filtered by default on
session with messages. There is no reason to see the empty sessions as it
does not give any information (except "the visitor hesitated to start
livechat and finally did not" which is quite useless info)
The goal is to keep only sessions with messages.
When the visitor is closing the livechat window, if the session is empty,
the session should be deleted. But what happens if a visitor start a livechat
session, send no message and just leave the website without closing the
livechat window ? --> empty live chat session will remains in database.
The ir_autovacuum already handle the deletion of empty sessions to main a
clean DB.
Specifications
==============
- Apply 'with messages' domain on session count in the livechat channel view
- Apply 'with messages' domain on session count in the lead view
- Apply 'with messages' domain on livechat session view
- Remove With message filter
- Remove Without message filter
- If send message on a deleted session :
just tell the visitor that operator is not available anymore
AND delete livechat session cookie (as he waited 1 day to send a message)
Empty sessions becomes invisible : not possible for users to see empty session
(in count or in views) and cron is cleaning empty sessions every day.
This commit also adapts visitor session count and view accordingly.
Task ID: 2146962
PR #41065
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit review the design of the visitor kanban view.
There is now two style for kanban card.
Ungrouped : the card takes all the width of the screen. It's simulate a nice tree view.
Grouped : Same design as before. ('normal' kanban card)
Apply visitor kanban views redesign also in :
- website_livechat
- website_crm
- website_sms
Task ID: 2073714
PR #37081
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
This commit allows a livechat operator to send a chat request to a
connected and available website_visitor.
A visitor is considered as connected if his last tracked website.page request
was within the last 5 minutes.
A visitor is available if he doesn't have an active livechat conversation
(mail_channel with type = livechat).
- If another operator sent him a chat request
- Or if the visitor asked himself to speak with an operator
(via the normal and existing flow)
A livechat conversation is active while the visitor haven't left the conversation.
An operator cannot leave a livechat conversation, only the visitor can.
The flow to send a chat request:
- On the visitor view (tree or form), operator click on 'send chat request'
(button or livechat icon)
- A empty conversation with the visitor pops up at operator side.
- While the operator didn't send a message, the visitor won't see the conversation.
- The operator can type a message to the user
- If the operator close the chat without sending any messages,
the chat request AND the mail_channel are both deleted.
In this case, the visitor is then available to send him a new chat request.
- If the operator send a message, at the visitor's next action
(page navigation on pages that allows livechat, based on livechat rules),
the conversation will pop up at visitor side, using the livechat button widget.
The visitor won't be able to request a livechat conversation with an operator until
he leaves the chat requested by the operator.
- Once the visitor leaves (with or without rating) the conversation :
- the operator is notified that the visitor has left the conversation
- the chat request is deleted to keep the chat request table clean and minimal
- the livechat conversation if set to inactive.
- The visitor is now available again to send him a chat request.
This feature uses the already existing livechat_session cookie mechanism,
so no further code modification was needed to make this work.
It's directly integrated is existing livechat flow.
The chat_request model is only useful to quickly check if a visitor has a chat request
and to send the livechat conversation info to the visitor via the livechat_session cookie.
This commit also add a website_visitor banner info on discuss view :
To be able to quickly see all the relevant information of a website visitor
while talking with in discuss view, a fixed banner have been added.
Only the discuss view will benefit from this because detached chatter window
is to small to display such banner.
Task ID: 34624
PR #2028059
Julien Banken