RATING
Rating texts currently have a negative skewness. Indeed apart top rating
all ratings have a negative feeling. In this commit we update them
to match more closely a 1-5 range from dissatisfied to satisfied, ok being
the middle value.
PROJECT
Filter customer rating were taking in account ratings from first e-mail
instead of current satisfaction.
IM LIVECHAT
Livechat did not catch feedbacks without comment.
Task ID-2439720
COM PR odoo/odoo#66992
ENT PR odoo/enterprise#16757
render, render_template, load, activity_schedule_with_view,
get_website_pages should all be private:
It should not be possible to render an aribtrary template only with
its name or id
Still need to render some qweb views from js so the method
render_template is kept public.
This explains why the website editor still need read access on
ir.ui.view as we want to allow any snippet to be rendered.
Purpose
=======
Even if the routes are correctly updated and the existing data is
correctly updated, the emails that were already sent to the customers
will be problematic, as we will provide a value which is not handled
anymore (10 for example).
To provide a retrocompatibility, deprecated the old route and
introduce a new one.
closesodoo/odoo#46296
Taskid: 2083096
Related: odoo/upgrade#889
Related: odoo/enterprise#10312
Signed-off-by: Yannick Tivisse (yti) <yti@odoo.com>
- Rename the 'Use Rating on Project' feature into 'Customer Ratings'
- Rename the 'Set Email Template to Stages' link to 'Set a Rating Email Template on Stages'
- Add an optional list view for the Stages menu
- display warning if the rating_template_id field is set and if one of the selected project_ids doesn't have the rating_status field set to true
- Project form view revamp
- rename the '% on tasks' stat button into 'Customer Satisfaction'
- Remove the 'no option' for the rating frequency field because it is required
- project form : Add a 'Go to Website' stat button
- Project dashboard: remove the 'Customer Ratings' menu item in more
- Ratings page: the 'Last 30 days' filter include ratings from today
- remove the Appointment / Helpdesk Customer Satisfaction / Live Support menu items
TASK ID : 1251
Before this commit, when user land after clicking on the smiley in the
e-mail for rating, user cannot change its rating. Its click limits the
available choice.
Now users will be able to choose rating and write feedback before submitting
its rating.
Task ID 1936849
Closes PR #33979
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
Co-authored-by: Shreya Thakrar<sht@odoo.com>
en_US may not be activated as it is possible to create a database in
another language using the database manager.
When trying to install a chart of account, the tax return entry tried
to format a date at the installation of the module, with no lang in
the context. The fallback was made on en_US but an error is raised if
that language is not activated.
As it is a very common scenario to retrieve a language from the
context, add a generic tool method to do it.
Replace and closesodoo/odoo#37629closesodoo/odoo#37568
Signed-off-by: Martin Trigaux (mat) <mat@odoo.com>
* http_routing, portal, rating, survey, website, website_survey,
website_slides_survey
Before this commit, the final base layout of website was a fully
overridden layout of the one in portal, which was somehow a duplicated
one of the login one in web, which... so lots of duplicated code.
This commit is a first step towards a better organization:
1) The web app defines a frontend layout (to include base frontend
assets), with a base company logo as header.
2) The portal app modifies that layout in place to include the base
header, footer, ... It also uses a primary extension of it for
portal pages.
The survey app simply uses the above layout instead of defining its
own (by primary extension to include its own assets for its own
pages)
Same goes for the rating app and pages.
3) The website app modifies that layout in place to include the UI
assets, to add website UI, ... This allows to create frontend apps
which do not depend on website, with a non duplicated layout that
will be automatically adapted if website is ever installed (this
therefore allows to get rid of website_survey definitely)
This commit also fixes the session info system and the translation URL
on the frontend side to not require to redefine the whole session_info
for portal, website, ... Now the frontend session_info is defined in web
and http_routing extends it to add translation informations, then
website extends it again to add its own elements (not to redefine them
all as before). Note: before, http_routing defined the translation route
but only portal was adding it in its layout...
This is an adaptation of the work that was done with commit
https://github.com/odoo/odoo/commit/99821fdcf89aa66ac9561a972c6823135ebf65c0
Note 1: Many frontend but non-website apps (not only survey / rating)
could probably use this too but this would be the topic of another task.
Note 2: survey currently depends on http_routing but does not add itself
in the list of frontend apps to translate, it probably should.
Note 3: web_editor does currently not depend on http_routing but does
add itself in the list of frontend apps to translate, it thus uses a
function it does not really depend on... to check after its work-in-
progress refactoring.
task-1961045
closesodoo/odoo#33825
Signed-off-by: Quentin Smetz (qsm) <qsm@odoo.com>
Some user might be logged but not have the right to access issue or task.
Plus it does not make any sense to redirect to backend after rating a task or an issue.
OPW: 748579
Several translation issues are faced with the rating module:
- the feedback page is always displayed in the admin language
- the feedback emails are always sent in the user's language
One would expect these to be in the partner language.
opw-694718
This commits adds the check W0101 to test_pylint and fixes the errors.
The index in sequence.py was added in rev 1381ac139e and cancelled a day later in 83fdc271e6
so i guess it is safe to remove it.
[IMP] rating: website rating page: reviewed design, rate on click, update on submit
[IMP] rating_project: rating_status: 'no' instead of False
[IMP] rating_project/issue: smileys insteaf of thumbs for consistency in kanban
[IMP] rating: allow to update an existing rating (feedback + rate)
[IMP] rating: consistency on rating names (statisfied, not satisfied, higly dissatisfed)
[IMP] rating: avoid deadend after rating, button to go to Odoo
[IMP] rating: res_config better sentence
Purpose:
For our internal project management, we would like to track the customer
satisfaction on the open projects. We send them an email every one or 2
weeks allowing them to give a feedback by clicking on one of 3
smileys: Happy, Average, Angry. They can also put a additional explanation.
We already have something similar which is working on livechat with a
unusable reporting, and on issues but unusable. Our project are managed by tasks.
Specification:
- On the project : Selection fields : (Periodical Rating or Rating on Stage)
+ Fields to choose the period if periodical
- On the stage : email_template_id field.
- IF :
---> Periodical : Send an email to all the customers for the tasks on this stage periodically
---> On Stage : Send an email to the customer's tasks when the task reaches the stage
- That way, it's impossible to send a satisfaction request both periodically and sequentially.
FP request
- Who is the customer : The customer on the task OR the customer on the related sales order
OR the customer on the projet OR nobody
- The last feedback is displayed on the task kanban card (Thumb up, down, or neutral)
- On the project kanban card, the customer satisfaction is displayed. This is the simple
mean of all the previous ratings.
Romain Derie