Commit Graph
8 Commits
Author SHA1 Message Date
Thibault Delavallée 2598061be8 [IMP] mail_bot: remove required on odoobot_state
Purpose is to avoid having strong requirements on fields where it is not
really necessary. In this commit we consider now that a void odoobot_state
is the same as ``not_initialized`` key. It allows to remove both the default
and required parameters on the field.

Task ID 2233014
PR #49661
2020-05-27 12:48:21 +00:00
dmonzonis 936d206559 [IMP] mail_bot: improve OdooBot workflow
This commit attempts to improve the workflow of the OdooBot onboarding
tutorial, as well as the answer given by the bot while idle.

These changes come from watching how users interact with OdooBot. To
improve the user's experience, the following changes have been made:

1. Move the attachment to the end of the tour, as it is where most
   people just close the bot.
2. Remove the quotation marks around commands that OdooBot tells the
   user to type, like "/" or ":)", as some users try to actually type
   the quotation marks too. Instead, use a light grey background around
   the command that the user should type.
3. Some users ask OdooBot questions, but the responses they get are
   useless. To solve this, use a message linking to the documentation or the
   videos when:
    - The user gives wrong answers twice for the same stage of the tour
    - The user talks again when the tour is completed
    - There's a question mark in the answer

To achieve this a "failed" state field is added on user model, allowing to
distinguish state in the bot workflow from state of answers (failed / not
failed).

Task ID: 2233014
PR #49661
2020-05-27 12:47:16 +00:00
Adrian Torres 1daf8eb127 [FIX] *: set ondelete policy of required Selection fields
With this commit, Selection fields with `required=True` which are
extended via `selection_add` are given proper ondelete policies to
ensure the cleanup of records containing these extended options during
uninstall of the extending module.

This commit also cleans up leftover uninstall hooks that were being used
to handle the same set of problems prior to the ondelete mechanism being
implemented for Selection fields.

closes odoo/odoo#46325

Related: odoo/enterprise#9117
Signed-off-by: Raphael Collet (rco) <rco@openerp.com>
2020-03-30 13:42:04 +00:00
Thibault Delavallée 224aedd30f [FIX] im_livechat_mail_bot: import user model file
Otherwise you **might** ran into issues with missing selection field key.

Commit linked to task ID 1887949.
2018-09-25 14:44:38 +02:00
Christophe Simonis 86ff929ad6 [MERGE] forward port branch saas-11.4 up to 1199451606 2018-09-10 17:06:18 +02:00
XavierDo f83c313631 [IMP] mail_bot: improve answers, initialisation and others
1. Odoobot shouldn't talk to admin when demo data are installed
Odoobot will talk to a user on it's first connection, meaning that
a dev will see this chat window a lot. The state disabled is not a
real state but is explicit, the odoobot wont be initialized in this
case. It is still possible to test odoobot flow with demo user.

2. remove old odoobot image and update link

3. small improvements in odoobot answers
2018-08-17 13:06:43 +02:00
XavierDo 2df29bcfbd [IMP] mail_bot: make odoobot statefull
The current implementation of odoobot is stateless, making him a little dummy.
Adding a state on the user allow to be sure that the user don't skip a step,
or loop back to a previous step.

States also allows odoobot to repeat the question when the user don't give the
right answer.

A quick modification asked by FP before freeze, in order to change the field
type in time.
2018-08-13 21:45:53 +02:00
XavierDo cf505c3698 [ADD] mail_bot, im_livechat_mail_bot: add Odoobot, your new best friend
Purpose of this commit is to improve onboarding with a wow effect and a bot
to test the Discuss app. Otherwise new users have nobody to talk to. Retention
will be improved by both increasing interactions and onboarding of Discuss
features.

This commit adds a simple bot in discuss. It answers some questions, helps
users getting their hand on discuss and eases the onboarding.

In this version, the flow is quite simple, and only im_livechat adds some
logic in order to show canned response. The logic is contained in new
modules: mail_bot and im_livechat_mail_bot in order to keep everything
well separated. It also allows users to remove the mailbot if they do not
want to keep this functionality.

Odoobot will only answer if he is in the onboarding conversation (alone
with a user in a channel of type chat) or if a user pings odoobot.

Odoobot logic applies to both standard chatter / channel messages and
also transient messages (like help commands).

Specifications

 * 2 minutes after first sign in, users will receive a direct chat from
   Odoobot;
 * make Odoobot an archived partner;
 * scenario

  * Odoobot: "Hello, I'm here to help you discover chat features. Try
    answering me with an emoji :)";
  * User:  Send emoji
  * Odoobot: "Great! :) Did you notice that you can also send attachments,
    like a picture of your cute dog? Try it!"
  * Odoobot: "Not a cute dog, but you get it :) To access special features,
    start your sentence with "/" (I.E. /help)""
  * User: /help
  * Auto message then Odoobot: "Wow you're a natural! As a channel usually
    contain a lot of users, you can grab the attention with a ping. Try to
    ping me with @Odoobot!"
  * User: @Odoobot lorem ipsum

  * if Livechat installed

   * add 2 demo canned response so it does not look weird (like "Hello, how
    may I help you?" and "Have a nice day!")
   * Odoobot: "Perfect! <br> Try to type ":" to use canned responses."
   * User tries canned
   * Odoobot: "Good, you can customize your canned responses in the live chat
    application. <br><br> + réponse suivante"

 * Odoobot: "There's 3 different ways in Odoo to interact with your
   colleagues:  via this chat window, [img of chat window] via the Discuss
   application [img of Discuss app + icon on it] or via the chatter [img of
   the chatter]. Aaaaand that's it! Enjoy discovering Odoo! :)"
 * random answers to ping/bad answer

  * "Mmmmh I'm not sure what you mean.. Can you try again?"
  * "I'm afraid I don't understand. Sorry!"

 * when someone pings @OdooBot with no reason: Odoobot: Yaaaay that's me!
   [party emoji]
 * fun stuff to add for some answer

  * User: i love you / love
  * Odoobot: Aaaaaw that's really cute but, you know, bots don't work
    that way. You're too human for me! Let's keep it professional <3
  * User: Fuck
  * Odoobot: That's not a really nice thing to say, you know? I'm a bot but I
    have feelings, ok?! </3

This commit is linked to task ID 1838588 and PR #25075.
2018-08-10 13:33:28 +02:00