PURPOSE
Review the tips and digest layout design to make sure they have a WOW effect
and increase trial conversion/retention.
SPECIFICATIONS
“Use canned responses to chat faster”
See code for specifications.
LINKS
Task ID-2274264
COM PR: odoo/odoo#53580
ENT PR: odoo/enterprise#1139
X-original-commit: fd8ee90adc5c759d591345a1676f01fc63c51f38
Purpose of the task is to add a Live Chat section in the weekly digest email
template. Following value related to livechat are therefore added in digest
emails:
* hit % of ratings;
* amount of conversations he handled;
* hit time to answer;
Task ID 1883428
closes#29764
Anousone Phaysomphot