Commit Graph
4 Commits
Author SHA1 Message Date
std-odooandnounoubensebia cd8e0e9f46 [IMP] base, *: hide non-relevant fields for portal users
Purpose
=======
Hide non-relevant fields for a portal user. E.G. we want to hide the
notification type,  the menu customization... Because those fields
make no sense for a portal user.

Force the non-internal user to receive notifications by emails since
they can not open Discuss.

Task-2508521

Part-of: odoo/odoo#77766
Co-authored-by: nounoubensebia <neb@odoo.com>
2021-11-09 14:45:49 +00:00
Florent de Labarre 43de70124c [FW][FIX] crm_livechat: do not set public user partner as lead customer usign /lead command
Before this commit, when you create a lead from livechat with the command /lead, the public user is used inside the lead.
Because the public user is archived, and self.env.ref('base.public_partner').user_ids return an empty recordset.

closes odoo/odoo#71792

X-original-commit: 04ff97e40e3869b1350dca325251747629443e69
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2021-06-07 08:17:22 +00:00
Thibault Delavallée 62dc6a6173 [REF] mail, mass_mailing, hr, {(website_)im_/crm_}livechat: clean use of channel members in various code place
RATIONALE

Channel model is a mail.thread enabled model behaving strangely with followers,
notifications and discuss. Its code should however be simplified to be more
self contained and avoid unwanted side effects on other models.

SPECIFICATIONS

Purpose of this commit is to better differentiate channel members technical
model from partner members in code :

  * ``channel_partner_ids``: contacts member of a channel, filtering notably
    on active and checking ACLs on res.partner business model. This one
    should be used whenever we deal with members of a channel at business
    level;
  * ``channel_last_seen_partner_ids``: memberships of a channel and technical
    model. This one should be used for internal processes and members
    management;

Also containing

  * clean naming or API of methods managing channel members. This should
    not change anything functionally as only code renaming / cleaning is
    performed;
  * improve performances of channel member auto subscription by aggregating
    all members to add and creating them at once;
  * check the use of ``mail.channel.partner`` and ``res.partner`` records
    through ``channel_last_seen_partner_ids`` and ``channel_partner_ids``
    Channel fields;

Functionally nothing should change with this commit. It only cleans code
in order to prepare future modifications.

LINKS

Task ID-2070632 (main task)
Task ID-2419762 (followup task)
COM PR odoo/odoo#62859
ENT PR odoo/enterprise#15172
UPG PR odoo/upgrade#2005
2021-03-17 18:07:25 +00:00
Thibault Delavallée 473b07e34c [FIX] crm_livechat: do not set public user partner as lead customer usign /lead command
When chatting with visitors, operator may use /lead command to directly create
a lead from discussion. That way commercial discussion can follow visitors
inquiries.

Anonymous (public) users may be part of channels, notably since f5fe11cf1e.
In that case we don't want new leads to be associated with those users. Indeed

  * they are not real users, just technical users for website / frontend;
  * merge processes may think all leads having public users as customer are
    duplicates and should be merged, which means loosing information and
    leads;

We therefore set the following heuristics

  * if a public user is member of a channel -> consider this is a livechat
    with an anonymous and set customer_id to False;
  * otherwise try to find a share partner in channel members and link the lead
    to that partner;

Task ID-2389564

closes odoo/odoo#62192

X-original-commit: 7fbeda3f7d92fa501c2752c873be2255697f5d97
Signed-off-by: Thibault Delavallee (tde) <tde@openerp.com>
2020-11-23 14:58:06 +00:00